Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished. Would... See more
Company replied
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I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... See more
Company replied
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
Company replied
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... See more
Company replied
Company details
- #272 of 589 best companies in Clothing Shop
- #160 of 273 best companies in Fashion accessories shop
- #114 of 250 best companies in Ladies' clothes shop
- #127 of 229 best companies in Men's clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
51 The Borough, GU9 7NW, Farnham, Surrey, United Kingdom
- 01252 714790
4.7
Excellent
134 reviews
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Reply from FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was all so easy
It was all so easy and the staff very helpful when I thought I had ordered the wrong colour (I hadn't)
6 November 2024
Reply from FatFace - FARNHAM
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent prompt delivery and perfect…
Excellent prompt delivery and perfect size with online . Hood service from shop .
20 August 2024
Reply from FatFace - FARNHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Role model
Jess at the Farnham store was super helpful. Absolutely brilliant customer service. She really did go the extra mile to help me locate an item for my partner.
9 August 2024
Reply from FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Click and collect very quick and…
Click and collect very quick and efficient no problems.
8 August 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Staff always friendly and helpful
Staff always friendly and helpful. It’s a smallish store but has a good selection of clothes.
6 August 2024
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great product and color range
Great product and color range. Really positive experience on collection from score with a friendly staff team, all with a smile.
22 July 2024
Reply from FatFace - FARNHAM
Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothing
Good quality clothing, helpful staff and regular updates for collection of orders
19 July 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave us your review.
We are delighted to read your feedback regarding quality and service, and we look forward to welcoming you back soon!
Take care. -GM
Great Service
Quick & easy ordering service & friendly staff at chossen store for collection.
14 July 2024
Reply from FatFace - FARNHAM
Good morning
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great t-shirts
Lovely t-shirts, high quality as usual and I was able to collect from my local fatface
1 July 2024
Reply from FatFace - FARNHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - FARNHAM
Good afternoon, Roisin.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kept informed about the situation staff…
Kept informed about the situation staff very efficient when collecting the dress
11 May 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Dress, and look forward to welcoming you back soon!
Take care. -GM
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Usual high quality clothing & a great…
Usual high quality clothing & a great fit. Lovely helpful staff.
22 April 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We look forward to welcoming you back soon!
Take care.- GM
Friendly efficient service
23 April 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Very helpful service & very pleased…
Very helpful service & very pleased with my purchase- thanks
22 April 2024
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Order arrived b 4 time picked up no…
Order arrived b 4 time picked up no problems order fits ok can not ask 4 more
19 April 2024
Reply from FatFace - FARNHAM
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Purchased two polo shirts on line…
Purchased two polo shirts on line however the size was too large for the recipient. Found I could take the shirts back to a local store to exchange or have a refund. Took the shirts back to the Farnham store and the staff could not have been more helpful. Changed the shirts for one size smaller and every aspect is now perfect.
23 April 2024
Reply from FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
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