Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... See more
Company replied

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Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... See more
Company replied
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... See more
Company replied
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... See more
Company replied
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, United Kingdom
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When the store was open it was always the staff. Beautiful people!

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3
Friendly helpful staff. Good size changing area. Good choice of clothes.

Reply from FatFace - GLASGOW 3
Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and an easy wash. Must say I would not have bought it from the picture on-line had to be seen in person, so glad the store was still open.

Reply from FatFace - GLASGOW 3
The clothing is unusual and unlike many chain stores.
The styles for me are appealing and varied colours and patterns. I have found the staff helpful. The store is well laid out

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3
Firstly the trousers were a great fit! (Petite size 14 )I’m 165cms tall Style suits my shape. I’ve been having great difficulty finding trousers that fit. These trousers good quality
at a great price and no need to turn up the hem of the legs. Straight forward ordering online for collection instore. Was able to try them on in the Glasgow store so saving me taking home only if they didn’t fit to return.

Reply from FatFace - GLASGOW 3
Very helpful shop assistant and easy return process.

Reply from FatFace - GLASGOW 3
Good quality tops. Easy to order and to collect in store. Ready to collect in store in less than 24h. Staff friendly.

Reply from FatFace - GLASGOW 3
Jumpsuit is really good quality, delighted with it.
Staff are always very helpful and friendly

Reply from FatFace - GLASGOW 3
So sorry to hear that your store in Glasgow is closing. Shopping should be a pleasure but shopping online is not. The store staff are welcoming and helpful and your clothes are well made and last.

Reply from FatFace - GLASGOW 3
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me and got them delivered to my local Next store to collect the next day.
All the staff were lovely and i would definitely visit this store again.

Reply from FatFace - GLASGOW 3
beautiful top - bought 2.
Great service.
Thank you - Fatface Glasgow Buchanan Street

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3
I ordered my coat on the website easily as it was straightforward to navigate. collected my coat in store. It was delivered to the store earlier than predicted which was great. There were lots of convenient options of places to collect from, not just the FatFace store. I love my coat! It's excellent quality and really cosy. I bought it in burgundy in store and I bought the same coat in black online during the sale. Very happy with my purchase.

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3
I bought a cotton jersey dress in the sale - animal print. Delighted with it.

Reply from FatFace - GLASGOW 3
Easy to order. Fast delivery. Lovely friendly staff. Good quality clothes.

Reply from FatFace - GLASGOW 3
Again, next day delivery for click & collect. Lovely colour shorts, fit well when trying on but have not worn yet.

Reply from FatFace - GLASGOW 3
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