I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... See more
Company replied
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See what reviewers are saying
I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
Company replied
Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
Company replied
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... See more
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Company details
- #281 of 618 best companies in Clothing Shop
- #169 of 283 best companies in Fashion accessories shop
- #129 of 241 best companies in Men's clothes shop
- #119 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
54/56 High Street, GU7 1DY, Godalming, Surrey, United Kingdom
- 01483 527549
4.8
Excellent
127 reviews
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Good quality clothes for a reasonable price
My experience at this Fat Face is always positive. Friendly, helpful staff. Good range of clothing at reasonable prices. Store is always neat and organized. Frequent sales.
12 June 2024
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love FatFace cloths and very happy with…
Love FatFace cloths and very happy with the online services as I don't always get a chance to get to our local store- but the staff are always friendly when I do. Love the new trouser ranges - and would love to see more cropped trousers for summer like there were a few years back !
29 May 2024
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We
hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Wonderful shopping experience in Godalming FatfaceI shop in different branches of Fatface…
I shop in different branches of Fatface but Godalming is special. Jessie and the team are all so friendly, cheerful and helpful. I always feel they have time for you and are so happy to help advise and make suggestions. When I was in on Saturday I had seen their lovely interactions with other customers and it is a joy to behold when so often staff in other retail outlets can make you feel as if you are an inconvenience to their day! I look forward to my next visit.
25 May 2024
Unprompted review
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love our shorts! We look forward to welcoming you back soon. Take care, LC.
Godalming store - 10 stars !
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable.
Jessie knows the stock so well, & showed me pieces I’d not noticed and helped me put a fabulous outfit together
The merchandising is really beautiful too, with pieces they know look really good together, on the same rail to help their customers see outfit choices.
Absolutely first class -thank you ladies! I’m walking on air ! I’ll be back!
21 May 2024
Unprompted review
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I always enjoy shopping with FatFace
I always enjoy shopping with FatFace, quality is good and I love their dresses. I especially like shopping in my local store in Godalming! Customer service is great, the team are very helpful. Jessie and Ali are always so welcoming and friendly and go out of their way to help.
20 May 2024
Unprompted review
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have received excellent service instore. We hope you love your order!
Take care. -GM
Experience great and company great …
Experience great and company great Great fast service
23 April 2024
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
I have been struggling to find jeans…
I have been struggling to find jeans that fit and found that Fatface have a bootcut style that has a bit of extra room in the thigh. Very comfortable and under £60 so I am a very happy customer.
12 February 2024
Reply from FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your jeans, and we look forward to welcoming you back soon!
Take care.- GM
Happy Shop
I always feel happy when I shop at/with FatFace. I love everything about it. Thank you for all your effort.
29 January 2024
Reply from FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing jacket
Amazing jacket. I brought it for my daughter. Very warm and comfortable. Also the lady help my partner to find the item online. She give him advice as is the last one. Helpful and friendly staff.
19 January 2024
Reply from FatFace - GODALMING
Hello,
Thank you for taking the time to leave your 5* review.
We’re happy to hear you love your item, and had such a lovely experience at one of our stores.
We look forward to welcoming you back soon.
Take care. -GM
Always lovely helpful staff in…
Always lovely helpful staff in Godalming.
They are relaxed and always try to sort out anything wrong and show good will. It's a lovely shop to walk around....things near, not overcrowded and no pressure.
9 January 2024
Reply from FatFace - GODALMING
Good Morning Honey,
Thank you for taking the time to leave us a review!
I am really glad to hear you have had a pleasant experience in our Godalming store! I will make sure to pass this feedback on to them, we really appreciate your positive feedback!
We cannot wait to be welcoming you back!
Kind Regards, JW
Seasoned FatFace shopper
I have shopped in Fat Face for many years now and I find that the quality of the clothes is better than other shops and online outlets for the price.
2 January 2024
Reply from FatFace - GODALMING
Hi Peter,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Godalming store has been consistently…
Godalming store has been consistently helpful and the staff know me which makes for a pleasant experience when I shop.
5 December 2023
Reply from FatFace - GODALMING
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased to read that you consistently have an enjoyable experience in our Godalming store. I will be sure to pass this on to the team.
All the best, MM
Reply from FatFace - GODALMING
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - GODALMING
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality
Good quality
Easy to order online
The product matched image online
Lovely staff at Godalming branch where I collected it from
21 November 2023
Reply from FatFace - GODALMING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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