I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... See more
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See what reviewers are saying
I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
Company replied
Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
Company replied
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... See more
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Company details
- #281 of 618 best companies in Clothing Shop
- #169 of 283 best companies in Fashion accessories shop
- #129 of 241 best companies in Men's clothes shop
- #119 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
54/56 High Street, GU7 1DY, Godalming, Surrey, United Kingdom
- 01483 527549
4.8
Excellent
127 reviews
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Fantastic quality and styles. Excellent service as always from Jess…
Excellent service as always from Jess and her team. Made 3 purchases and had the help I needed with sizes.
16 August 2022
Reply from FatFace - GODALMING
Hello Sally
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated and has been passed on to the store.
We hope you are happy with your new purchases.
Have a lovely day! TG
Lovely clothes, lovely shop!
I love FatFace clothes, especially shopping in the Godalming store, which is such an asset to the High Street. Excellent service from manager, Jess and and assistant manager, Kelly who are always so helpful.
26 July 2022
Unprompted review
Reply from FatFace - GODALMING
Hi there, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient and good quality
25 July 2022
Reply from FatFace - GODALMING
Hi Denise, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shorts
Shorts were for my fiancé who loved them. Great service from Fat Face as always. Love love love this company and their clothing
5 July 2022
Reply from FatFace - GODALMING
Good morning,
Thank you for leaving us this review. It's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
Great Gang Godalming!
I shop at your Godalming store regularly, love the clothes for both me and my 6 year old boy. The team here are fab, super helpful and friendly. Jess especially - thank you for your patience and advice!
26 June 2022
Unprompted review
Reply from FatFace - GODALMING
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved.
EP
Great experience
Kelly at my local Godalming store was so helpful ordering my items for me. She also gave some lovely colouring sheets to my son for their window.
21 June 2022
Unprompted review
Reply from FatFace - GODALMING
Good afternoon :)
I am so happy to read what a positive experience you had in the Godalming store. I will be sure to pass this on to the wonderful team.
Have a great afternoon DW
FatFace store in Godalming is one of…
FatFace store in Godalming is one of the best to shop.....such variety of colours and styles for ALL ages, good changing rooms and super friendly assistants who are very helpful.
The quality of the clothing, linen, organic cotton and all natural fibres is amazing.
It's a treasure chest for me as I shop all year round in FatFace and look forward to the new collections every time. 10/10 Well done FatFace 👏
31 May 2022
Reply from FatFace - GODALMING
Hi Sue,
Thank you for taking the time to leave your review. It is great to hear such positive feedback about our Godalming Store. I will be sure to pass this on to the team there.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EG
Friendly and helpful service received.
3 May 2022
Reply from FatFace - GODALMING
Good Morning Kirstin
Thank you for your 5* review and for sharing your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved for you.
Have a great week!
- EP
Visited your Godalming store
Visited your Godalming store. Staff couldn't have been more helpful. Good sized store and well stocked. Very happy to recommend.
19 April 2022
Reply from FatFace - GODALMING
Hi Andrea
Thank you for taking the time to leave a review. It was great to hear that you had a wonderful in store experience at our Godalming store. I will be sure to pass on the feedback.
Best Wishes DW
In store and online FatFace always…
In store and online FatFace always delivers excellent customer service. Not every style or design is to my personal taste, but those pieces that I have fallen in love with wear and wash well and most importantly, feel comfortable against my skin. Online deliveries are fast and any returns dealt with efficiently too. My preference is for organic cotton items and have found some beautiful pieces in their range.
1 April 2022
Reply from FatFace - GODALMING
Hi Kim
Thank you for awarding us with 5 stars. We welcome your warm positive feedback. Thank you for your loyalty, enjoy your latest purchases and I hope your day is going well. MJ
Reply from FatFace - GODALMING
Good Afternoon Nimmitha,
Thank you for your 5 star review. Hope you have an amazing rest of your Thursday! -KC
I ordered some V canvas shoes
I ordered some V canvas shoes and did not receive them. Got onto customer services in fat face and they looked into it for me. After three days they messaged me to say that the delivery company had no recognition of the order. They ordered me another pair and I did receive it very quickly. I am so happy with the canvas shoes as they are a birthday present for my daughter. I cannot fault at all the shares all the service I had from customer services and I thank them very much.
1 February 2022
Reply from FatFace - GODALMING
Good Morning Beverley,
Thank you for your 5* review. I am so sorry for the inconvenience that was caused here but I am so pleased to hear that we were able to get this all sorted for you in the Godalming branch.
I hope you have a wonderful day. -CA
Reply from FatFace - GODALMING
Hi, glad to hear that your shopping experience was such a good and positive one and thank you for the review. LM
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