I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... See more
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I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... See more
Company replied
I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
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Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
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What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
54/56 High Street, GU7 1DY, Godalming, Surrey, United Kingdom
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Excellent service as always from Jess and her team. Made 3 purchases and had the help I needed with sizes.

Reply from FatFace - GODALMING
I love FatFace clothes, especially shopping in the Godalming store, which is such an asset to the High Street. Excellent service from manager, Jess and and assistant manager, Kelly who are always so helpful.

Reply from FatFace - GODALMING
Shorts were for my fiancé who loved them. Great service from Fat Face as always. Love love love this company and their clothing

Reply from FatFace - GODALMING
I shop at your Godalming store regularly, love the clothes for both me and my 6 year old boy. The team here are fab, super helpful and friendly. Jess especially - thank you for your patience and advice!

Reply from FatFace - GODALMING
Kelly at my local Godalming store was so helpful ordering my items for me. She also gave some lovely colouring sheets to my son for their window.

Reply from FatFace - GODALMING
FatFace store in Godalming is one of the best to shop.....such variety of colours and styles for ALL ages, good changing rooms and super friendly assistants who are very helpful.
The quality of the clothing, linen, organic cotton and all natural fibres is amazing.
It's a treasure chest for me as I shop all year round in FatFace and look forward to the new collections every time. 10/10 Well done FatFace 👏

Reply from FatFace - GODALMING
Visited your Godalming store. Staff couldn't have been more helpful. Good sized store and well stocked. Very happy to recommend.

Reply from FatFace - GODALMING
In store and online FatFace always delivers excellent customer service. Not every style or design is to my personal taste, but those pieces that I have fallen in love with wear and wash well and most importantly, feel comfortable against my skin. Online deliveries are fast and any returns dealt with efficiently too. My preference is for organic cotton items and have found some beautiful pieces in their range.

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING
I ordered some V canvas shoes and did not receive them. Got onto customer services in fat face and they looked into it for me. After three days they messaged me to say that the delivery company had no recognition of the order. They ordered me another pair and I did receive it very quickly. I am so happy with the canvas shoes as they are a birthday present for my daughter. I cannot fault at all the shares all the service I had from customer services and I thank them very much.

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING
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