I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was... See more
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I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was... See more
Company replied
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... See more
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Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... See more
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Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... See more
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, United Kingdom
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Arrived quickly, free to collect from the store. Very pretty sunhat, not too heavy and the brim isn't too wide. Exactly what I wanted.

Reply from FatFace - HARROGATE
Easy-to-use and order on line
Collected from my local shop
Plesant staff member

Reply from FatFace - HARROGATE
I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was £28 in the sale the week after
I used click and collect which was very quick and the staff in the Harrogate store are lovely

Reply from FatFace - HARROGATE
Visited the Harrogate branch today, to buy a pair of socks,l was served by Grace. Even though it was just a pair of socks, Grace was welcoming and very friendly. Made a quick visit for a mundane item, a very good experience. Thank you Grace, will visit again.

Reply from FatFace - HARROGATE
Customer service at FatFace is excellent.
The top I ordered in the sale was far too big, but the process of returning it and ordering a smaller size was smooth and efficient.

Reply from FatFace - HARROGATE
Great sale prices on the Harwick Navy Zip Through Bomber and Khaki green. They are different garments which is not that easy to see in the pictures, but explains the price difference. I ordered each one size larger than normal and it was the right thing to do. Shoulder/arm seams are still on the shoulder.
I really like both of them

Reply from FatFace - HARROGATE
Staff always pleasent, happy and helpful .
The store is always busy and very relaxed and well stocked with stock and sale items.

Reply from FatFace - HARROGATE
Friendly and helpful staff.
Had my size in stock, even in the sale items.

Reply from FatFace - HARROGATE
I was happy to be able to order garments online which were not in the local store, due to its restricted space. I think the quality of clothing / fabrics is excellent. The sizing is accurate, so I can be confident that I am unlikely to need to return anything. Online communication is good, e.g. my order was delayed by a day, but I was made fully aware of it as I had opted to collect it in store. The staff are always very helpful and friendly.

Reply from FatFace - HARROGATE
I bought a cardigan online and returned it to the Harrogate store where I received my refund immediately. Great service!

Reply from FatFace - HARROGATE
It’s nice to be recognised as a regular customer- staff friendly even though they were very busy

Reply from FatFace - HARROGATE
Lovely soft material, great sizing and colour. Arrived in store on time. Easy collection and happy to help staff.

Reply from FatFace - HARROGATE
Bought two scarves online - were exactly as described, and arrived promptly at the shop. Sales assistant very welcoming.

Reply from FatFace - HARROGATE
Always great service online and in our local branch!

Reply from FatFace - HARROGATE

Reply from FatFace - HARROGATE
Recently I purchased quite a few items from the Harrogate branch a lovely guy called Morgan. He was helpful l, he listened and delivered an excellent service from memory. I think he was covering from another branch. Thanks again fatface great service as always

Reply from FatFace - HARROGATE
Great quality clothes with an easy click and collect system.

Reply from FatFace - HARROGATE
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