Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
Company replied
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See what reviewers are saying
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... See more
Company replied
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... See more
Company replied
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, United Kingdom
- 01422 843035
4.7
Excellent
150 reviews
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Reply from FatFace - HEBDEN BRIDGE
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always friendly and helpful
14 December 2023
Reply from FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew to be so helpful and friendly on our Hebden Bridge store. I will be sure to pass on your comments to the team.
All the best, MM
Great customer service
Helpful staff enabling me to order an unavailable size to be home delivered.
Good quality clothing.
Sizing guide I felt to be inaccurate I ordered jeans on line and length was wrong.
Easy returns however.
8 December 2023
Reply from FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Hebden Bridge store to be so helpful and that you found returns to be easy. I will be sure to pass on your lovely comments to the team and I hope you continue to have an easy-going shopping experience with us.
Take care, MM
The two sales representatives made my shopping experience enjoyable.
The two sales representatives who served me in your Hebden Bridge store,were very helpful, courteous, and had a pleasant disposition with a sense of humour.
I found my shopping experience today enjoyable & better because of the customer service I received.
13 December 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasure to shop
Pleasant, efficient and helpful staff. Enjoyed browsing and shopping there.
27 November 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Very helpful customer service and great…
Very helpful customer service and great pair of trousers
7 November 2023
Reply from FatFace - HEBDEN BRIDGE
Hi Jan, thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
Great dungarees!
So easy to collect from shop.
And the dungarees are great quality!
V happy 😊
9 November 2023
Reply from FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the service you received and the quality of the items you purchased. We hope you love your new items! Take care – LB
Absolutely fantastic service from both…
Absolutely fantastic service from both members of staff in the Hebden Bridge branch today. They kindly checked stock online that I couldn't see in store and ordered it for me.
15 November 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely quality clothing and…
Really lovely quality clothing and great people working in their stores.
3 November 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Really great quality clothing...
Really great quality clothing with lots of lovely people working in their stores. Keep up the great work!
5 November 2023
Reply from FatFace - HEBDEN BRIDGE
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Quick online order and delivery to…
Quick online order and delivery to store. Friendly helpful staff. I purchased another item in store
26 October 2023
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Yet again I was pleased with my order
Yet again I was pleased with my order. Took longer this time. Too arrive.
18 October 2023
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent service.…
I made the purchase online to be collected from my local Fatface store. I felt very assured by the staff that I could try the garment on instore and if it didn't fit or unsuitable, they would deal with the return. That made me more inclined to buy it. The on line purchase was quick and easy with an email letting me know it was ready for collection. Good service from both on line and in store.
21 September 2023
Reply from FatFace - HEBDEN BRIDGE
Hello Manya
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Professional and kind
Very nice shop. The lady who served me, sorry I don’t know her name, was very helpful and kind.
13 September 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Rosemary
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Ordering and pickup straight forward
Ordering and pickup straight forward, no issues. Friendly staff in store. Thank you.
29 August 2023
Reply from FatFace - HEBDEN BRIDGE
Hi Maureen
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exceptionally friendly and helpful…
Exceptionally friendly and helpful staff at the Hebden Bridge store
Will definitely be visiting again!
25 August 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Thank you for your review. We are thrilled to hear of your received service by our amazing team in store. We will pass this over to them, and we look forward to seeing you again soon! - RS
Very helpful ladies.
Very helpful ladies.
Love the fact we have a Fat Face so close to home in such a wonderful location 😊
12 August 2023
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS
Super
Super, friendly, helpful staff.
A pleasure to shop there!
That is the Plymouth City Centre shop and not where the scan through the National list of shops stopped and refused to go any further.
He den Bridge???? Never been there!
11 August 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hi John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face - Hebden Bridge - Highly Recommended
Great service yet again from Alice and Faye at Fat Face - Hebden Bridge, they have an ideal balance between familiarity and professionalism.
They have a good choice of stock and are willing to help wherever possible with any purchases or queries regarding Fat Face products.
2 July 2023
Reply from FatFace - HEBDEN BRIDGE
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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