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FatFace - LYTHAM Reviews 196

TrustScore 5 out of 5

4.8

19 Market Square, FY8 5LW Lytham, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love my new cardigan! Beautiful material (so soft and comfy) and the most gorgeous colour! I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀

Company replied

Rated 5 out of 5 stars

I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... See more

Company replied

Rated 5 out of 5 stars

Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... See more

Company replied

Rated 3 out of 5 stars

I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... See more

Company replied


Company details

  1. #280 of 619 best companies in Clothing Shop
  2. #168 of 282 best companies in Fashion accessories shop
  3. #128 of 242 best companies in Men's clothes shop
  4. #118 of 258 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 19 Market Square, FY8 5LW, Lytham, Lancashire, United Kingdom

  • 01253 732893

4.8

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

great experience …

Easy to order online & have delivered free to my local store plus of course the Fatface quality is great and not forgetting the super staff

17 January 2026
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Website is very user friendly

Website is very user friendly. Click and Collect is great as there is a Fatface outlet locally. Fully informed of delivery process by website and store. Staff in store are great, friendly, polite and very, very helpful. The above is why I shop at Fatface

8 January 2026
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick delivery to store

Ordered online for delivery to store and tho it was in the christmas period my order arrived quickly.

27 December 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent

Excellent, very pleased, good fit, nice price.

26 December 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Purchase of pyjamas

I was choosing some pyjamas for my son’s girlfriend. Jean, in your Lytham store, was so helpful. Nothing was too much trouble. Thank you so much Jean. Excellent customer care!

27 December 2025
Unprompted review
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always great service in Lytham from…

Always great service in Lytham from friendly staff. Clothes are always varied and great quality. My first choice always

23 December 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fabulous products!

Great Quality products, timeless peices.

4 December 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Item arrived as stated at Fatface shop…

Item arrived as stated at Fatface shop nearby. Collected as required. Lovely jumper. Very happy.

4 December 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Excellent service quality product

Easy to order and pick up from local store. Excellent service. Product reduced great bargain for quality product. Would use again

30 November 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Top class service

Good service from David today in the Lytham store very welcoming and explained which items they had in the sale.
The shirt I bought was excellent value and fits perfectly

29 November 2025
Unprompted review
FatFace - LYTHAM logo

Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent friendly service


David served my wife and I 18/11/25
In the Latham store. Super friendly and helpful and saved us money by buying more kit! (Socks) . Top chap

18 November 2025
Unprompted review
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Super friendly

Super friendly and chatty staff! Unfortunately they didnt have the product i wanted in stock so got it ordered for me to be collected in a couple of days!
Would definitely reccomend

15 November 2025
Unprompted review
FatFace - LYTHAM logo

Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Consistently good service.

Consistently good service.

7 October 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great Shop

Relaxed atmosphere in this shop and the staff are really helpful. Today one of the ladies kindly took the jacket I wanted that was creased away to steam it. It came back perfect.

I recommend this shop.

Thank you for your help today.

3 November 2025
Unprompted review
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The jewel in Lytham's crown

My Wife and I love looking around the store in Lytham, and picking out various things to add to the "must buy" list. Unfortunately, a lot of your products, although very well made to last, are a little outside our buying range. That's why we love the Sales when they are on. Looking forward to this weekend..... 😀

15 October 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Excellent service

22 September 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Quick Delivery

The items were in the sale so very good value but looked as if they had just been screwed up & pushed in the bag. They were so badly creased but were ok once I ironed them.
Shop staff always very friendly & efficient.

6 September 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Nice quality clothing at a great price in the sale

Fatface has a good sale at the moment and you can get some good stuff at a great price. From ordering online to store collection is very quick and they provide good customer service. 😎

3 September 2025
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Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good service

Good service

28 August 2025
FatFace - LYTHAM logo

Reply from FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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