Love my new cardigan! Beautiful material (so soft and comfy) and the most gorgeous colour! I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀
Company replied
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See what reviewers are saying
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... See more
Company replied
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... See more
Company replied
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... See more
Company replied
Company details
- #280 of 619 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #128 of 242 best companies in Men's clothes shop
- #118 of 258 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
19 Market Square, FY8 5LW, Lytham, Lancashire, United Kingdom
- 01253 732893
4.8
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have never had a problem with …
I have never had a problem with anything I have ordered always arrives on time
13 April 2023
Reply from FatFace - LYTHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service with very friendly staff…
Great service with very friendly staff with plenty of stock to choose from
20 March 2023
Reply from FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day - KS
The staff were lovely always helpful…
The staff were lovely always helpful sales were good x
4 January 2023
Reply from FatFace - LYTHAM
Good afternoon, Mrs Nelson
Thank you for leaving us this review about your instore shopping experience.
It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care and stay warm. JB
Very friendly shop assistant
Very friendly shop assistant. Pleasent shop to browse. Some good bargains in New Year sale.
10 January 2023
Unprompted review
Reply from FatFace - LYTHAM
Thank you so much for your review. We are pleased to hear that you had such a wonderful shopping experience with us! - RS
Lovely Sue from Lytham
I visited the store today looking for a present for a friend who needed cheering up . Sue was so helpful, compassionate and kind.A rare thing these days in retail stores ! I will return often as she made my shopping experience so nice .
19 December 2022
Unprompted review
Reply from FatFace - LYTHAM
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Friendly staff & great quality clothing.
17 November 2022
Reply from FatFace - LYTHAM
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Good service, bad sizingService good but annoying that slippers…
Service good but annoying that slippers were far too small even though I had checked the sizing guide before ordering.
23 November 2022
Reply from FatFace - LYTHAM
Hi Marie,
Thank you for taking the time to leave us a review,
I apologise that the sizing wasn't quite right on this occasion. We will escalate your feedback regarding quality and fit to our garment tech department for review.
Have a great weekend - KS
Very helpful staff
Very helpful staff, gave me a gift box for my purchase to keep it safe as a present.
20 November 2022
Unprompted review
Reply from FatFace - LYTHAM
Thank you so much for this review. We are always super happy to go that extra mile for our customer and your lovely comments will be fed back to our amazing team in store. - RS
I bought some lovely items in the sale
I bought some lovely items in the sale. Fast delivery. Great quality and at sale prices, a bargain!
10 November 2022
Reply from FatFace - LYTHAM
Good afternoon, Amy
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Had a very successful visit to Fatface…
Had a very successful visit to Fatface in Lytham! Bought a lovely green floral tee shirt, my sister bought me a dress for Christmas and we were served by David who was a really good assistant!🤗 He was so friendly without being intrusive, helped get different sizes and gave useful advice. We’ll certainly be back! 👍
18 October 2022
Unprompted review
Reply from FatFace - LYTHAM
Hi Heather thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great, friendly service
I rang up FatFace in Lytham to see if they had a particular dress in my size as they’d sold out online. The lovely lady on the phone (I later found out her name is Jean) said she’d put one away for me for the following day. When I went into the shop, Jean immediately remembered the call and my name. She was so friendly and she plus the purchase made my day.
17 October 2022
Unprompted review
Reply from FatFace - LYTHAM
Good afternoon, Clare
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Happy with everything I bought
Happy with everything I bought. Service always excellent.
3 September 2022
Reply from FatFace - LYTHAM
Hi Sandeep, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A very successful day shopping.
Your crew member David was very helpful and very informative, nothing was too much trouble and we were very happy with our purchases and can’t wait to go again.
16 September 2022
Unprompted review
Reply from FatFace - LYTHAM
Good Morning Mary,
Thank you for your review. I am happy to hear of your experience in our Lytham store (your feedback has been passed on) I am positive they look forward to your next visit! -KC
Reply from FatFace - LYTHAM
Hello Tony,
Thank you for your 5 star review.
Have a great day!
Take care, CT
The staff at the Lytham shop were very…
The staff at the Lytham shop were very friendly and helpful. It was also neat, tidy and organised.
4 September 2022
Reply from FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Helpful Employees
Staff are always helpful. Processing returns efficiently and providing information about stock in store.
22 August 2022
Reply from FatFace - LYTHAM
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Friendly
Friendly, helpful service. Unfortunately, the flip flops my partner wanted were not available in his size, but I later ordered them via your website. They arrived quickly, but very soon after I was gutted to see that all the items we bought/ordered were available in your sale at much reduced prices! Hey ho.
9 August 2022
Reply from FatFace - LYTHAM
Good Afternoon Nicola
Thank you for your review.
I am so pleased to hear that you were able to order the Flip Flops. I am so sorry to hear about the sale items, they do go so quickly.
EP
My favourite shop 😍
1 July 2022
Reply from FatFace - LYTHAM
Hi Susan, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Reply from FatFace - LYTHAM
Good afternoon, Thank you so much for your review. We hope you continue to enjoy shopping with us! Have a lovely day, - ES
My go to shop!
Lovely shop with friendly staff. My wardrobe is 99% Fatface I love the styles and the quality of the clothes. I love the sales and being able to bag a bargain!
3 June 2022
Reply from FatFace - LYTHAM
Good afternoon!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
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