Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me bac... See more
Company replied
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See what reviewers are saying
Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... See more
Company replied
Ordered from sale online. Kept up to date with click and collect. Prompt email to say problem with delivery, before it became s problem. Confirmed when ready to click and collect. Staff very hel... See more
Company replied
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... See more
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Company details
- #270 of 601 best companies in Clothing Shop
- #170 of 279 best companies in Fashion accessories shop
- #132 of 238 best companies in Men's clothes shop
- #118 of 255 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, United Kingdom
- 01603 622074
4.7
Excellent
235 reviews
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Tobias at the Norwich store today
Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me back options to look at. I tried them on and bought a pair. It was so lovely to have such an easy shopping experience. The 2 other members of staff in store on the dressing room and on the till were also very helpful. Thank you Tobias, I love my new trousers handpicked by you!
6 July 2026
Unprompted review
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff and great service
Lovely staff and great service. The dress is perfect for what I needed.
27 June 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and efficient service
Quick and efficient service.
Product good quality as expected.
18 June 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
The staff member was very friendly and helpful. My dress is beautiful and looks more expensive, I’ve had lots of compliments.
5 June 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wide variety of sizes
Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.
24 May 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The store is well laid out easy to see…
The store is well laid out easy to see products friendly staff
31 May 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent Sunglasses purchase.
My husband saw and tried on the sunglasses in store and we ordered them on line. He picked up the glasses in the time allowed and is very pleased with them. Thank you FatFace.
23 May 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store (earlier than…
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size.
Friendly and helpful staff when I picked up.
4 May 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Calm store stock in correct sizes so…
Calm store stock in correct sizes so choice good value
29 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face is one of our favourite…
Fat face is one of our favourite Stores, friendly staff, good service, competitive pricing , quality individual products
28 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and products
Great service and products.
Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish around. Sizing also good …. so sick and tired of having to multi size order as I could be anywhere between a size 12 to 18 in other brands!
24 April 2026
Reply from FatFace - NORWICH 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Friendly experience in store from a…
Friendly experience in store from a fellow ‘Andrea’
24 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I originally went to the store for the…
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!
26 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes they look good and…
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.
26 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was pleased to see a dress I liked in a…
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore
23 April 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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