Always great quality products and good service, whichever branch you shop at - our visit to Oban was no exception.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great website and easy to shop quickly. items arrived very quickly. Shopped instore last year twice and if lived nearer would use more often. Staff very friendly. Lighting good. Good quality... See more
Company replied
Have waited 7 days for order to arrive in Oban store which is unusual Order now in Oban store and all is forgiven 😂😂
Company replied
Staff in Oban branch so helpful and polite, if my size not there always happy to order your size delivered to your home or to the shop. Clothes always true to size and quality very good .
Company replied
Company details
- #287 of 622 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #130 of 239 best companies in Men's clothes shop
- #120 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 38 George Street, PA34 5NL, Oban, Argyll and Bute, United Kingdom
- 01631 566339
4.7
Excellent
38 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great quality products and good…
Always great quality products and good service, whichever branch you shop at - our visit to Oban was no exception.
21 April 2026
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good website and also excellent…
Very good website and also excellent pick up service at local shop
17 February 2026
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great website and easy to shop quickly
Great website and easy to shop quickly. items arrived very quickly.
Shopped instore last year twice and if lived nearer would use more often. Staff very friendly. Lighting good. Good quality item. Bought boots for myself. So comfy
15 January 2026
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face clothes
Love Fat Face clothes. Great quality and choice. Also good sizing.
20 September 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All good quality easy to deal with .
11 September 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantanstic shop in Oban SUPER helpful…
Fantanstic shop in Oban SUPER helpful staff - great shop easy to see stock and staff with new fresh ideas and outfit combinations!!
15 August 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shop 😀
20 August 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in Oban branch so helpful and…
Staff in Oban branch so helpful and polite, if my size not there always happy to order your size delivered to your home or to the shop.
Clothes always true to size and quality very good .
27 May 2025
Reply from FatFace - OBAN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Easy to order with helpful and…
Easy to order with helpful and approachable customer service agents to help with my queries. Really easy to return to store the items I didn't want
17 May 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in Oban were extremely helpful as…
Staff in Oban were extremely helpful as I’d never returned to a shop before. They were very polite also. Would definitely use the shop again.
11 May 2025
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - OBAN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Reply from FatFace - OBAN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff
The shop did not have my size but the assistant was so helpful to check online and ordered it for me
28 October 2024
Reply from FatFace - OBAN
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Local people in store were friendly and…
Local people in store were friendly and helpful.
18 August 2024
Reply from FatFace - OBAN
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order delivered to local store
I bought a hoodie in store and wanted navy blue one. Ordering online was quick and easy. Ordered to collect from my local store. I received an email to tell me it was ready to collect. Very pleasant and efficient staff in store. Pleased with my purchase.
4 August 2024
Reply from FatFace - OBAN
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
They delivered quite quickly and kept…
They delivered quite quickly and kept me informed along the way
5 July 2024
Reply from FatFace - OBAN
Hello Cynthia
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to find the dress I wanted
Easy to find the dress I wanted, it fit perfectly and I love it!
5 June 2024
Reply from FatFace - OBAN
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Dress, and we look forward to welcoming you back soon!
Take care.- GM
Reply from FatFace - OBAN
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Oban store to be so lovely. I will be sure to pass your comments on to the team.
All the best, MM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.