The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... See more
Company replied
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See what reviewers are saying
It was easy to order and the garment - trousers, arrived on time. I collected the in store and the assistant was pleasant and helpful. Th trousers are as described.
Company replied
A T-shirt I bought 2 weeks ago came apart and is not reparable. Even so I had the credit card receipt, Fatface would not refund or give a credit as I had no receipt Really bad service, ad their clot... See more
Company replied
Vicky, Assistant Manager at Oxford, saved the day when I left my purchase in store! She kindly offered to post it, special delivery, in her own time and at her own expense. I was soon going to retu... See more
Company replied
Company details
- #272 of 601 best companies in Clothing Shop
- #169 of 279 best companies in Fashion accessories shop
- #130 of 236 best companies in Men's clothes shop
- #114 of 254 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, United Kingdom
- 01865 251428
4.3
Excellent
151 reviews
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Satisfied customer
Visited Fat Face in Oxford. The shop is beautifully displayed and tidy. Staff are friendly and helpful. As always I love the top I purchased. Products are well made with unusual designs. My favourite brand.
24 February 2022
Reply from FatFace - OXFORD 3
Good Morning Margaret,
Thank you for your 5 star review. It is great to hear your thoughts on our Oxford store. I have passed this feedback onto the team for you. Have a great weekend! -KC
Very helpful staff
Very helpful staff polite and knowledgeable great service
30 December 2021
Unprompted review
Reply from FatFace - OXFORD 3
A lovely review! Thankyou - CP
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