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FatFace - SIDMOUTH Reviews 136

TrustScore 5 out of 5

4.8

4/5 Fore Street, EX108AJ Sidmouth, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... See more

Company replied

Rated 4 out of 5 stars

After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... See more

Company replied

Rated 5 out of 5 stars

Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... See more

Company replied

Rated 5 out of 5 stars

Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... See more

Company replied


Company details

  1. #277 of 615 best companies in Clothing Shop
  2. #167 of 285 best companies in Fashion accessories shop
  3. #129 of 242 best companies in Men's clothes shop
  4. #116 of 254 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 4/5 Fore Street, EX108AJ, Sidmouth, Devon, United Kingdom

  • 01395 578662

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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1-star

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Rated 5 out of 5 stars

Lovely service from the staff in the…

Lovely service from the staff in the Sidmouth branch, always happy and smiling and making people feel welcome. Special mention for Jennie who is happy to chat and make you feel really comfortable. Apart from that, we like the clothes!

2 August 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hi John,
Thank you so much for your kind words! We’re so pleased to hear you’ve had such a lovely experience at our Sidmouth store. The team there, especially Jennie, will be thrilled to know their warm and welcoming service made such a difference.
Thank you, LE

Rated 4 out of 5 stars

Excellent choice of mens casual shirts.

Excellent choice of mens casual shirts.
Very helpful staff.

29 July 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great experience

I had a great experience shopping at this store last week. I was served by Helen who was very friendly and helpful. The store was tidy, so I could find the items I was interested in. When the items I tried on didn’t quite fit how I wanted them to, Helen wasted no time in finding me a suitable size for one item and finding a similar item (which I ended up preferring) for the other one. Even though the store was busy I felt as though I had a personal assistant, ready to find the right size or piece. I will certainly be back!

25 July 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly service

Friendly service. Easy orders and returns. Prompt refunds. Sizes were larger than I’m used to. I had to send back my usual size and order a size smaller. Other than that everything was great.

24 July 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Unable to buy the right size trainers…

Unable to buy the right size trainers and shirt while on holiday in Devon. Staff were very helpful with regards to ordering online and arranging for delivery and collection back home in Shrewsbury. Excellent communication re delivery and easy collection from local NEXT store. Excellent service all round. Would highly recommend. 100%

10 July 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great clothes, even greater staff!

Erin, Jennie and Vicky in the Sidmouth store were exceptionally helpful and made our shopping experience a major success!

5 July 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Beautiful dress!…

I kept seeing this dress in my local shop but my size was out of stock. when I checked online, it seemed that almost all sizes were out of stock. I was patient and finally got one! It’s fabulous; capped sleeves (how wonderful!), lovely fabric, great fit and so flattering and comfortable to wear. Plus….the colour is stunning!

30 June 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy ordering and quick delivery

Easy ordering and quick delivery, collected from local store

30 June 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

FatFace at Sidmouth in Devon has always…

FatFace at Sidmouth in Devon has always been a favourite place to browse the good quality clothes and different colour options to suit my taste. Staff (Vicky) always cheery and helpful,especially reminding me of the comfortable easy chair when waiting for my wife , also trying clothes on. Well done staff

14 June 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Visited Fatface Sidmouth and Vicky was…

Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers.
Vicky was also able to point out the selection of colours available.
Very helpful and done with a smile.
Will certainly visit again
Thank you Vicky for such a pleasant experience.

14 June 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Happy with the service

Happy with the service, product and price.

4 June 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

We visited Fat Face in Sidmouth &…

We visited Fat Face in Sidmouth & Cheryl was really helpful. Would highly recommend the store

5 June 2025
Unprompted review
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Great choice

Great choice - can sometimes be a little hit and miss, but currently excellent.

5 June 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Erin & Helen

Erin and Helen quickly sorted out my online return. A little gem of a store. They where friendly, nothing was to much trouble for them.
Not many stores as welcoming, my favourite.
Regularly call in.

31 May 2025
Unprompted review
FatFace - SIDMOUTH logo

Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Prompt delivery true to size love the…

Prompt delivery true to size love the fabric and designs I also like Howe you show clothes together

3 June 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

My husband isn’t let me visit again for awhile! 😂

Visited FatFace Sidmouth today and I was helped and served by Jennie, couldn’t have had anyone nicer! The new summer collection is great and I brought far too much. The quality of the clothes are the high standard you expect from Fatface!

18 May 2025
Unprompted review
FatFace - SIDMOUTH logo

Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Staff are very helpful

Staff are very helpful

30 April 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordered online and collected locally

Ordered online and collected locally, didnt take long for items to become available

22 April 2025
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Reply from FatFace - SIDMOUTH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Wonderful Service

I shop in the Sidmouth branch of Fatface regularly as it local to me and today I was served by the wonderful Jennie who was most helpful and obliging in helping me choose the correct clothing for me. I must say I was impressed with the customer service as well as the great quality and added value the store provides. I can highly recommend Fatface to anyone and if you’re visiting Sidmouth just drop in for a friendly welcome.

16 April 2025
Unprompted review
FatFace - SIDMOUTH logo

Reply from FatFace - SIDMOUTH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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