Easy pick up from another Store
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See what reviewers are saying
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
Company replied
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
Company replied
We use FatFace as our local clothes shop, And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
Company replied
Company details
- #274 of 611 best companies in Clothing Shop
- #170 of 285 best companies in Fashion accessories shop
- #132 of 245 best companies in Men's clothes shop
- #118 of 258 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
43/45 Marmion Road, PO5 2AT, Southsea, Hampshire, United Kingdom
- 02392 875436
4.4
Excellent
12 reviews
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Easy pick up from another Store
20 December 2024
Reply from FatFace - SOUTHSEA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer care and quality products
12 November 2022
Reply from FatFace - SOUTHSEA
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Reply from FatFace - SOUTHSEA
Good afternoon, EC
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Southsea store.
Take care, JB
Exchange of Clothing
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
25 August 2022
Reply from FatFace - SOUTHSEA
Hello Loran,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Southsea Store. We hope you enjoy your new purchase and we hope to see you again soon.
Best Wishes DW
Love the Southsea location
Love the Southsea location. Super friendly and helpful staff.
22 August 2022
Reply from FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Store is always so inviting
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
20 August 2022
Reply from FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
We use FatFace as our local clothes…
We use FatFace as our local clothes shop,
And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
30 June 2022
Reply from FatFace - SOUTHSEA
Good afternoon, Amelia
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Reply from FatFace - SOUTHSEA
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Southsea store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
Reply from FatFace - SOUTHSEA
Hi Sue, Thank you for your 5* review. Have a great day! Many thanks-AB.
Had to send it back
Had to send it back, very large with no shape, such a shame as so soft
7 March 2022
Reply from FatFace - SOUTHSEA
Good morning Martine,
Thank you for taking the time to leave your review.
I am sorry to learn that the item you purchased was not suitable on this occasion. I will pass your feedback regarding this to our garment tech team to look into further. Should you need any further assistance, please do not hesitate to get in touch with our friendly customer service team via email, live chat or phone. We are available 7 days a week.
Take care, CT
Delivery was well before the estimated…
Delivery was well before the estimated date, within the time frame I was allocated and I love my new jumper, so all good.
30 November 2021
Reply from FatFace - SOUTHSEA
Hi Maureen,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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