Beautiful fabric, shape and style with quick delivery into shop for collection. Happy friendly staff 💖
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Beautiful fabric, shape and style with quick delivery into shop for collection. Happy friendly staff 💖
Company replied
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... See more
Company replied
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... See more
Company replied
The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
81 Market Street, KY16 9NX, St�Andrews, Fife, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful fabric, shape and style with quick delivery into shop for collection.
Happy friendly staff 💖

Reply from FatFace - ST ANDREWS
Speedy delivery and great customer service at shop with my returns. Would highly recommend.

Reply from FatFace - ST ANDREWS
Consistently great service in St Andrews. Always friendly and professional. The store and merchandise is always very well presented.

Reply from FatFace - ST ANDREWS

Reply from FatFace - ST ANDREWS
Great choices in clothes im a size 24 and they have this size available in all clothing so you feel in fashion

Reply from FatFace - ST ANDREWS
Great quality clothes from FatFace. They are built to last and survive the washing machine many times. They fit well and are a true bargain if your lucky enough to buy in one of their sales.

Reply from FatFace - ST ANDREWS
Ordered a t-shirt I couldn't get in the right size for my husband. He had looked at it in the store and I knew he wanted one so I found one online. The t-shirt was great quality as usual with fatface and great value as a sale item. Picked up in the store within a few days. Great service!

Reply from FatFace - ST ANDREWS
Top quality clothing yet again. Great designs and materials ☺️

Reply from FatFace - ST ANDREWS
The member of staff was helpful and just so pleasant.
I was in to pick up a delivered parcel and was certainly encouraged to call again.

Reply from FatFace - ST ANDREWS
Website easy to use , collected in store and assistants very helpful and friendly Thank you

Reply from FatFace - ST ANDREWS
Ordered online, delivered on time & staff in Fatface St Andrews we’re really friendly & efficient.

Reply from FatFace - ST ANDREWS

Reply from FatFace - ST ANDREWS

Reply from FatFace - ST ANDREWS
Lovely shop with super friendly and helpful staff. Today we were helped by June and Robyn who always seem to be happy at their work. All of the staff in this store are amazing and we really appreciate them. We love the clothes and the pyjamas are the only lounge wear we would wear! The quality excellent! Such a fantastic store. Thank you fatface, St Andrews!

Reply from FatFace - ST ANDREWS
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time. The sales assistant/manager wasn't apologetic, to the point it was like we'd inconvenienced her. Once we got our order, items in the purchase were damaged/stained. This was our worst experience to date.

Reply from FatFace - ST ANDREWS
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.