I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made... See more
Company replied
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Fantastic value and style. I love this company, especially since they are sharing company posting locations. Walked into a shop in St. Ives in Cornwall and mentioned an item I’d seen in the sale a mon... See more
Company replied
Calm, well ordered shop, helpful staff, excellent service. Could do with being larger for St Ives though.
Company replied
Not impressed that the store handed my online purchase to someone else without checking their confirmation, this was not returned so my item had to be reordered!! Ended up returning it once receive... See more
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Company details
- #280 of 615 best companies in Clothing Shop
- #169 of 287 best companies in Fashion accessories shop
- #127 of 241 best companies in Men's clothes shop
- #115 of 253 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5 Fore Street, TR26 1AB, St�Ives, Cornwall, United Kingdom
- 01736 796333
4.4
Excellent
62 reviews
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This company invites their customers to review, whether positive or negative
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Great little store
This is a great little store. My wife and I like Fat Face and the team here are really helpful and friendly. They were really helpful to my wife locating stock at other nearby branches.
14 May 2023
Reply from FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - ST IVES
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Reply from FatFace - ST IVES
Hi Neil
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was on holiday for a week and ordered…
I was on holiday for a week and ordered something from the sale to be delivered to the local Fatface shop. It was there within three days. Great service.
17 April 2023
Reply from FatFace - ST IVES
Good afternoon, Christine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Smooth order process
Order process to delivery is smooth and stress free. I am given regular notifications. Te goods arrive within a few days and are in environmentally friendly packaging.
14 April 2023
Reply from FatFace - ST IVES
Thankyou for your 5* review and wonderful feedback! It is always so lovely to read such positive experiences. All the best! BP
Great store
I ordered a pair of shorts online and collected them from my home town of St Ives. The staff were really friendly and helpful.
1 April 2023
Reply from FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Reply from FatFace - ST IVES
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Always friendly
Always friendly, helpful staff. Alway got a good selection of clothing.
22 January 2023
Reply from FatFace - ST IVES
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sales help great sales assistant
12 December 2022
Unprompted review
Reply from FatFace - ST IVES
Good afternoon, Maureen
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Reply from FatFace - ST IVES
Good afternoon, Jonathan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Stay safe. JB
Refund of jumper
Went into store in St ives , cornwall was served by a lovely man called Johnathan , very pleasant and very smiley and talkative.
31 August 2022
Unprompted review
Reply from FatFace - ST IVES
Good Afternoon Glenda,
Thank you so much for taking the time to post a review. Have a lovely weekend ahead! -KC
Reply from FatFace - ST IVES
Hi John, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive online shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST IVES
Hi Christine, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Reply from FatFace - ST IVES
Hi there
Great to hear you found our online ordering service trouble free. So pleased you are happy with your purchase. Enjoy the rest of your day. MJ
Friendly efficient service
23 March 2022
Reply from FatFace - ST IVES
Good Afternoon Graham
Thank you for your 5* review and for sharing your recent experience in our St Ives store. Please be assured that I will pass this onto the crew members involved for you.
Have a fabulous rest of the day.
- EP
Really good service and prompt delivery
4 March 2022
Reply from FatFace - ST IVES
Hello Vivian
Pleased to hear you had a good shopping experience recently. Thank you for your review. MJ
Jo BRAND loves Fatface because the…
Jo BRAND loves Fatface because the clothes fit her Fatarse.
25 January 2022
Reply from FatFace - ST IVES
Hi Gareth, Thank you for taking the time to leave us your review. Take care, - ES
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