Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... See more
Company replied
Location
Switch locationUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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See what reviewers are saying
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... See more
Company replied
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... See more
Company replied
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... See more
Company replied
Company details
- #287 of 622 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #130 of 239 best companies in Men's clothes shop
- #120 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, United Kingdom
- 01786 445301
4.8
Excellent
81 reviews
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Very efficient and trouble free process
29 April 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Miss Coleen
Just happy & much easier for me to return this shop! I love it and always fit in me!!
26 April 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Stirling Fat FaceFace…
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long. More petite sizes please.
25 April 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality
I buy a lot of clothes from Fatface for their quality, fit and tall sizes - for both me and my boyfriend.
Staff in Stirling shop are always helpful too
25 April 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality clothing
Very good quality clothing. Stylish and practical. Good delivery and easy to return.
17 April 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order
So easy to order. Great staff at Stirling store. Great quality comfortable socks.
28 March 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Stirling
Staff in the branch was very pleasant and helpful, also efficient in dealing with my query.
31 January 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibrant, the material is good quality and the staff are always pleasant
10 January 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returning one item from my internet…
Returning one item from my internet order. Efficiently & pleasantly achieved.
7 January 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Placed my order online which I received…
Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and very helpful and received my refund promptly into my bank account. Will definitely use website again
4 January 2026
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great returns policy but staff member a bit stressed.
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me not to put all returns items on counter at once and that they had to be dealt with receipt by receipt. I got thus, but her manner could have been less terse. But maybe she had had a difficult day, so I tried to do exactly as she said.
5 December 2025
Reply from FatFace - STIRLING
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Staff were very helpful and efficient
Staff were very helpful and efficient. Products excellent quality, decided to keep all three items
27 October 2025
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and efficient
Placed my order with FatFace
The process was very efficient and my order arrived at my local store even earlier than anticipated.
The staff at the store were very friendly and helpful when I went to collect my order.
27 August 2025
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothing good service and reasonable prices
Friendly and helpful assistance
14 August 2025
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful and friendly and…
Staff very helpful and friendly and gave good advice
1 August 2025
Reply from FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Stirling store looking…
Popped into the Stirling store looking for a lightweight neck scarf. Thanks to the helpfulness of Alison, my wife also bought two dresses that she looks stunning in. Thanks for all your support and advice. We will be more than happy to shop with you again on our next trip back to bonnie Scotland.
21 February 2025
Unprompted review
Reply from FatFace - STIRLING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stirling store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hello Sheila,
Thank you for your review.
I am so pleased to hear of your experience in our Stirling store. We can't wait to welcome you back soon.
Take care, CT
I really like the clothes and the…
I really like the clothes and the service is very good.
5 November 2024
Reply from FatFace - STIRLING
Hello Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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