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FatFace - THAME Reviews 82

TrustScore 5 out of 5

4.8

18 Cornmarket, OX9 2BL Thame, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered online, click & collect. The whole process was quick & efficient. My clothes arrived at the shop on my chosen day. I was kept informed. I am very pleased with the items I purchased from yo... See more

Company replied

Rated 5 out of 5 stars

I absolutely adore fat face clothing and specially knowing from my tags all clothing of my purchaser which are numerous are from India and Bangladesh ,Sizes are marvellous,cotton,silk all considered w... See more

Company replied

Rated 5 out of 5 stars

I always find the staff in my local store helpful, approachable and welcoming. I had been looking for a pyjama top for a couple of weeks, it was sold out online and at my local store. The assistant... See more

Company replied

Rated 5 out of 5 stars

Visited the Thame store. Beautifully displayed goods, lot's of choice and excellent customer service from Eleanor. Will be back soon.

Company replied


Company details

  1. #276 of 607 best companies in Clothing Shop
  2. #170 of 281 best companies in Fashion accessories shop
  3. #132 of 242 best companies in Men's clothes shop
  4. #118 of 255 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 18 Cornmarket, OX9 2BL, Thame, Oxfordshire, United Kingdom

  • 01844 217115

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Happy shopping experience

Pleasant instore experience......products well displayed and staff friendly and helpful.

3 June 2026
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Helpful staff in Thame store checking…

Helpful staff in Thame store checking alternative sizes & fabulous dress :)

30 May 2026
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Reply from FatFace - THAME

Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Great staff

9 May 2026
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Reply from FatFace - THAME

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Visited the Thame store

Visited the Thame store. Beautifully displayed goods, lot's of choice and excellent customer service from Eleanor. Will be back soon.

3 May 2026
Unprompted review
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy online ordering and speedy…

Easy online ordering and speedy delivery to local store. Free delivery to store.

24 February 2026
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient. Collected the parcel straightaway.

11 February 2026
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff very helpful (Thame Oxfordshire)

Staff very helpful (Thame Oxfordshire)
Plus the on line staff as I needed to exchange sizes quickly as the sweatshirt was a Christmas gift for my son who was flying back to Australia.
Also a great idea of Fatface is they make them for tall people, my son is 6ft 4in .
Happy customer

4 January 2026
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Efficient online ordering & great garments

I ordered online, click & collect. The whole process was quick & efficient. My clothes arrived at the shop on my chosen day. I was kept informed.
I am very pleased with the items I purchased from your sale. Very good quality, stylish & interesting embroidery & detail.

20 January 2026
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fast efficient service.

29 December 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love their clothes

Love their clothes, worth the price.

13 December 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great Service!

Ordered on-Line and collected order from shop. Couldn’t get there sooner and didn’t want to take the chance of my items selling out. No problems at all, great service all round.

7 December 2025
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Reply from FatFace - THAME

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Ordered this lovely dress in the sale…

Ordered this lovely dress in the sale online .It was at the store to collect really quickly.
Tried it on in store and it was better than it looked online - really pleased quality and fit .

27 October 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service both online and in the shop

I found a pair of trousers that I really liked in the shop, but sadly they didn't have my size. The shop assistant kindly tried to order some online and have them delivered free to the shop, but at that time the size was unavailable. When I went home, I tried to look again and found that they were in stock again (in the sale too) and I had them delivered free to the shop, where I could try them on before taking them home. Very efficient and friendly service in the shop, and also easy to order online.

6 September 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff at Fat face Thame Oxfordshire are…

Staff at Fat face Thame Oxfordshire are very friendly and professional.I was very pleased with an item I had bought there and they recommended I go on the website to see what was in the sale .I did that and ordered another two items .They were sent to the store and I collected them .The whole scenario was very quick and efficient 😃

1 September 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

On line ordering & Store Service

Easy online ordering service !
FatFace Team in Thame Branch are the BEST
10/10 for service excellence, they are all an asset to the company !

20 August 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick and free delivery

Quick and free delivery. Great quality product.

12 August 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I absolutely adore fat face clothing…

I absolutely adore fat face clothing and specially knowing from my tags all clothing of my purchaser which are numerous are from India and Bangladesh ,Sizes are marvellous,cotton,silk all considered with earth ethics .I truly love all the styles and certainly know my favourite store online or direct in the shop which still always my favourite.Discovered this shop in Thame Oxfordshire and now hooked .

28 June 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quality clothes great staff

I ordered online and the items were delivered, some of the items were too big so I returned them to the local store. I then reordered the correct size and I then collected them from the store. Easy to do no hassle and good quality clothes. Staff at the Thame store were helpful and very pleasant to deal with.

25 June 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Clothes always good quality

Always quick collect from store - local staff always friendly and helpful

29 May 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM

Rated 5 out of 5 stars

Website easy to use

Website easy to use. Kept informed by email when order despatched and ready to collect in nearest branch. Staff at branch polite and helpful. Pleased with purchases

24 May 2025
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Reply from FatFace - THAME

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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