Good quality linen blouse and T shirt purchased with voucher in sale. Good facilities to try on and friendly staff.
Company replied
Location
Switch locationUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
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See what reviewers are saying
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... See more
Company replied
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... See more
Company replied
Warm friendly and went the extra mile to help... After visiting Watford then told the dress I wanted was in another store then going to the other store and it wasn't their wasn't to impressed!! H... See more
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Company details
- #272 of 589 best companies in Clothing Shop
- #160 of 273 best companies in Fashion accessories shop
- #114 of 250 best companies in Ladies' clothes shop
- #127 of 229 best companies in Men's clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, United Kingdom
- 01923 803527
4.8
Excellent
177 reviews
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Lovely shopping experience
I thoroughly enjoyed my recent visit to the Fat Face store in Watford. The team were very friendly and helpful, and assisted me in finding what I needed. I bought a lovely new top, which I have worn since and received lots of compliments on it. I think Fat Face is a good brand, the clothes are really well made. Thanks to Safina and all the team, you really brightened up my day and made me smile. 😊
30 September 2024
Unprompted review
Reply from FatFace - WATFORD
Hi Nicola
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
Great customer service!
I don't normally write reviews but I was so impressed with the staff at Fatface Watford. It was such a lovely experience going into a store and receiving help and advice from Graham and Safina. Customer service is not dead! I will definitely be returning here and avoid shopping online in future.I urge everybody to do the same
6 September 2024
Unprompted review
Reply from FatFace - WATFORD
Hello Genevieve
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
I don’t normally write reviews but…
I don’t normally write reviews but Caroline @ the Watford branch was absolutely brilliant! She was so helpful, understanding and efficient. Thank you FatFace you really have a great team of people who are knowledgeable and so lovely.
21 August 2024
Reply from FatFace - WATFORD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Collecting my order made easy & pleasant
Really easy to order & collect from store.
The staff in the Watford store the day I collected were so helpful & friendly, it was great to have some banter with them.
19 August 2024
Reply from FatFace - WATFORD
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Extremely helpful members of staff…
Extremely helpful members of staff Cristina and Melody , thank you so much
23 August 2024
Unprompted review
Reply from FatFace - WATFORD
Hi Dawn,
Thank you for your 5* review.
It's lovely to hear that you have received great service in our Watford store. I will pass your comments to the store directly. Have a great day! Many thanks-AB.
Reply from FatFace - WATFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always great service
I regularly go to the Watford store as it's closest to me and the staff are always great!
6 August 2024
Reply from FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent products and service as…
Excellent products and service as always. This is why I love fat face and will always shop there!
31 July 2024
Reply from FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
very helpfull and prompt collection…
very helpfull and prompt collection from a happy smiling shop worker.
12 July 2024
Reply from FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
I visit the store today. Cristina and Saf helped me to choose my outfits and I was very welcomed and comfortable store is clean, and lots of lovely products
I visit the shot today , Cristina help me a lot I’m very fretful.
18 July 2024
Unprompted review
Reply from FatFace - WATFORD
Hello Silva
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff & nice product.
25 June 2024
Reply from FatFace - WATFORD
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - WATFORD
Good afternoon, Nellie.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great customer service
I was shopping for a dress for a Christening today. Both Jess and Melody were very helpful and went the extra mile to give excellent service.
3 July 2024
Unprompted review
Reply from FatFace - WATFORD
Good afternoon, Jan.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Thank you Mia
Thank you Mia, you made shopping for some holiday clothes so easy!!!
28 June 2024
Unprompted review
Reply from FatFace - WATFORD
Hi Richard
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Super Watford Store
Wonderful experience and service delivered by Christina and Anne-Marie. Both super helpful and really personable. Thanks ladies!
7 June 2024
Unprompted review
Reply from FatFace - WATFORD
Hello Karen,
Thank you for sharing your recent experience in our Watford store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Huge shout out to Anne-Marie and…
Huge shout out to Anne-Marie and Cristina for helping me choose the right colour and leg length of shorts. They both went the extra mile by showing me and explaining which colours did and did not go with them. Thank you ladies
7 June 2024
Unprompted review
Reply from FatFace - WATFORD
Hello Mark,
Thank you for your 5* review.
I am pleased to hear of your positive experience in our Watford store.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Excellent customer service in store and…
Excellent customer service in store and great quality products.
20 May 2024
Reply from FatFace - WATFORD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you received such excellent customer service in our Watford store and that you find the items to be of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Delivery was quicker than expected and…
Delivery was quicker than expected and very pleased with the item
21 May 2024
Reply from FatFace - WATFORD
Hello Max,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, ED
Fantastic service by the store Manager
Fantastic service by the store Manager!
The store is very well organised and kept tidy and the staff are really helpful.
27 May 2024
Unprompted review
Reply from FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fantastic Service!
So pleased with all my lovely tee shirts and gorgeous necklace, but especially with the fantastic service I received from the helpful Manager at your Watford store. I'll definitely be shopping there again.
21 May 2024
Unprompted review
Reply from FatFace - WATFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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