Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... See more
Company replied
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See what reviewers are saying
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... See more
Company replied
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... See more
Company replied
Ordered slippers online for myself and my daughter ordered one of the pairs in a size that was too small. Took them back to my local store who handled the return and within two daysthe return had been... See more
Company replied
Company details
- #289 of 625 best companies in Clothing Shop
- #169 of 282 best companies in Fashion accessories shop
- #132 of 241 best companies in Men's clothes shop
- #120 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, United Kingdom
- 01993 708743
4.6
Excellent
95 reviews
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Easy to order and collect
6 December 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - WITNEY2
Good Afternoon Helen,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Witney store! I will make sure this feedback is passed on, we cannot wait to welcome you back!
Kind Regards, JW
Always great service
14 November 2023
Reply from FatFace - WITNEY2
Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent
I bought this item for my daughter’s partner’s birthday. There was a good choice available and the website was easy to use. Click and collect was ideal for me too.
1 November 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
An excellent experience of click and…
An excellent experience of click and collect. I love the pyjamas, lovely colour, fit well and comfortable.
27 October 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice shopping experience
Really nice friendly staff in Witney store.
8 September 2023
Unprompted review
Reply from FatFace - WITNEY2
Hi Brian, it's great to hear that you've had such a great shopping experience in Witney! We'll make sure that your feedback gets back to the staff there. Take care, CD
Reply from FatFace - WITNEY2
Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Good quality stylish clothes helpful staff
Very well motivated, relational staff, very welcoming, very dog friendly too
13 August 2023
Reply from FatFace - WITNEY2
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I visited the Fatface store in Witney…
I visited the Fatface store in Witney and was served by an excellent assistant who was extremely helpful (Monday morning). The product I bought was perfect, the fit and the feel of the shirt was exceptional. Thank you
17 July 2023
Unprompted review
Reply from FatFace - WITNEY2
Good afternoon, Phil
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Witney store.
Take care, JB
Went in to fiGood servicend top for my husband
Went in to find top for my husband , 2 very helpful ladies, cheerfully helped me find exactly what I wanted, bought one and ordered the other as his size not in shop, very good service, will go in again.
29 June 2023
Unprompted review
Reply from FatFace - WITNEY2
Good Afternoon
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Reply from FatFace - WITNEY2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely Day, KS
Staff at this store are always helpful…
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. Very pleased this company supports the Blue Light Card with a 15% discount.
11 June 2023
Reply from FatFace - WITNEY2
Good afternoon, thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
All the best, CD
Great experience at fatface
Great experience at fatface. Love my items and really happy with the quality of products.
28 May 2023
Reply from FatFace - WITNEY2
Hello! Thank you for leaving us a 5* review. We are so pleased that you have had such a positive experience shopping with us online. Take care – LB
I really liked the FatFace khaki jacket…
I really liked the FatFace khaki jacket I order, click and collect. Came quickly and staff charming handing it over. Jacket great, a nice shade of khaki.
7 May 2023
Reply from FatFace - WITNEY2
Hello Jacky, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Prompt delivery
1 May 2023
Reply from FatFace - WITNEY2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - WITNEY2
Hi there, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I haven’t received my goods
I haven’t received my goods . I’m still waiting for the Witney branch to inform me
25 April 2023
Reply from FatFace - WITNEY2
Hi Eileen
Thank you for taking the time to leave your review.
I can see that your parcel is now due for collection in the Witney store. An email confirming this has been sent to you.
Thank you, LE
Great staff
The friendliness and courtesy of the staff. Took the trouble to find what I was looking for.
21 April 2023
Reply from FatFace - WITNEY2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Easy to use online services
Easy to use online services.
I collected my item from local store and the staff were friendly and efficient
19 April 2023
Reply from FatFace - WITNEY2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience in our Witney branch and we look forward to welcoming you back soon. Take care, BP
Reply from FatFace - WITNEY2
Thank you so much for your review! I am so glad to hear you had a great experience in store. Thank you for taking the time out to leave your feedback. - EB
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