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FatFace - WOOLACOMBE Reviews 77

TrustScore 5 out of 5

4.8

3 Granville Terrace, West Road, EX34 7BW Woolacombe, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Whenever we visit wonderful Woolacombe we always make a point of visiting the Fatface store. Such a great shop, super friendly and helpful staff, offering efficient but pleasant service. Served by... See more

Company replied

Rated 4 out of 5 stars

A little known fact that Fatface in Woolacombe is by far the best Fatface outlet. Much better variety of clothing and the most friendly staff. If you are in the area drop in and say hello. Just wish t... See more

Company replied

Rated 5 out of 5 stars

Another great customer experience at Fatface Woolacombe today. Andy gave me lots of good advice and I am very pleased with my purchase. Thank you once again Andy. 🤗

Company replied

Rated 5 out of 5 stars

Ah always love to shop here when we’re in Woolacombe! Andy & Steph (shop assistants) are always really helpful & make us feel & our 2 Golden Retrievers (they always get a biscuit) so welcome we usuall... See more

Company replied


Company details

  1. #287 of 622 best companies in Clothing Shop
  2. #168 of 282 best companies in Fashion accessories shop
  3. #130 of 239 best companies in Men's clothes shop
  4. #120 of 257 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 3 Granville Terrace, West Road, EX34 7BW, Woolacombe, Devon, United Kingdom

  • 01271 871110

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Fatface Woolacombe

A little known fact that Fatface in Woolacombe is by far the best Fatface outlet. Much better variety of clothing and the most friendly staff. If you are in the area drop in and say hello. Just wish they were nearer to Birmingham 😃

1 May 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface in Woolacombe is FAB…

Whenever we visit wonderful Woolacombe we always make a point of visiting the Fatface store. Such a great shop, super friendly and helpful staff, offering efficient but pleasant service.
Served by Andy twice this week, and he really went out of his way to help.

Great clothes, stylish, well made, long lasting. What more could you ask for?

17 April 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hi Kathy,
We’re so pleased to hear your kind words about Andy. Going the extra mile for our customers is something we really value, and your comments will be shared with him and the wider team – he’ll be delighted to know his efforts made such a great impression.
Take care, LE

Rated 5 out of 5 stars

Great customer experience

Another great customer experience at Fatface Woolacombe today.
Andy gave me lots of good advice and I am very pleased with my purchase.
Thank you once again Andy. 🤗

16 April 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Susie was happy and friendly

Susie was happy and friendly
Great knowledge of her stock and helped us find some lovely things

23 February 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent, friendly, helpful service!

Popped into Fatface in Woolacombe yesterday and it was a genuine pleasure to be looked after by Andy Grace during my visit. Andy took the time to ask & understand what sort of thing I was looking to find. He was extremely helpful. He had great knowledge of the stock past and present, and of product sizing. I bought a long sleeved Henley top and an Airlie style sweatshirt & left the store feeling most welcome to return which I did the next day, this time with my wife. We were served by Andy & Susie. I bought a gilet but needed it in “tall” length, so they arranged for the right size to be delivered to my nearest store for me to collect and my wife bought a dress & earrings. I rarely enjoy clothes shopping, so want to thank Andy and Susie, they are fantastic brand ambassadors and a credit to Fatface.

21 February 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Woolacombe store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Woolacombe fat face

Woolacombe fat face
Always a tidy well stocked store for a small place.
The sale items look well presented .
Andy was very helpful finding sizes and ringing another store to source an item.
A high light of coming to Woolacombe .

22 January 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely little shop

Called into Fatface Woolacombe today. We got some amazing items in the sale at fantastic prices.
The staff in this store are always so friendly. Today we were served by Andrew. A very pleasant guy. Also spoke to a lovely young lady called Gracie.Definitely a diamond of a shop.

5 January 2026
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Woolacombe store

I visited your store in Woolacombe on Friday and was helped by Sue who I think was the manager. She was beyond helpful and ordered my garment in which arrived today Sunday. She was very friendly and could not have been more helpful. Well done and thank you. I ended up spending some more £ today too!

17 October 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface @ Woolacombe AMAZING STAFF

Fatface @ Woolacombe AMAZING STAFF, great range of clothes. Andy and Marie are so helpful. I had a great time shopping in there today. I always pop in to see what’s on offer when visiting the coast. Nothing is too much for them they are always happy and engaging with all customers.

6 September 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I visited the Woolacombe store ,it’s a…

I visited the Woolacombe store ,it’s a lovely well laid out store and the staff couldn’t have been more friendly and helpful “Andy and Hannah “ are a credit to the company…great service guys ..many thanks .
I’ll definitely be back !!

27 August 2025
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Super Susie

Came into Fatface to cool down and almost fainting due to very bad heatstroke. Worker Susie took great care of me until I recovered. Can’t thank her enough for her help she is amazing!

11 July 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hi Evie, Thank you so much for taking the time to share your experience. We're so sorry to hear you were feeling unwell, but we're incredibly glad that Susie was there to support you when you needed it most. We'll make sure she receives the recognition she deserves for her kindness and care.

Wishing you all the best and hope you're feeling much better now. You're always welcome at FatFace, even if it's just to cool down for a bit!
Take care, LE

Rated 5 out of 5 stars

Great clothes

Lovely clothes easy to pop into store and try on when collecting the delivery from friendly helpful staff

14 June 2025
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Amazing Andy

I dont normally give reviews but i walked away today feeling so good i wanted you to know that made my day. From the moment i walked in I was greeted by a friendly helpful man called Andy who helped me and we then got chatting and i explained the issues i have had with certain clothes due to an accident and having surgery on my tummy, i love the dresses and explained i love the fatface choice. He was so caring and instantly made me feel good even though im not a size 10, he made me feel good about what i chose and to love my body and was honestly happy to listen to me moan. I have such difficulty in finding the right clothes and it gets me down. Thank you Andy because of you i have a dress i never thought possible would be ok on me. He is a genuine gentleman non judgmental just a real nice helpful and kind person so thank you. Will definitely be back. Nicola

11 June 2025
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hi Nicola,

Thank you so much for your lovely message! We’re thrilled Andy made you feel so good. We’ll be sure to pass this on to him. We’re so glad you found a dress you love and left with a smile.
Take care, LE

Rated 5 out of 5 stars

Staff are unfailingly helpful and the…

Staff are unfailingly helpful and the stock is always good. Also my dog's favourite shop because they always fuss her and give her treats.

1 June 2025
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A lovely shopping experience

An enjoyable, relaxed shopping experience. Because we could take our dog into the store we both ended up purchasing garments.
Beautiful clothes, well made and a choice of styles and colours.
Thanks Andy.

16 May 2025
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Comfortable trousers

I am very happy with my green palazzo trousers. They have a deep shirred waist and are very comfortable.
The shop was about to close when we went in but the assistant was really helpful and did not hurry us.

6 May 2025
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fabulous staff in your Woolacombe…

Fabulous staff in your Woolacombe store. Always helpful and friendly

13 April 2025
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

We visited fat face Woolacombe today…

We visited fat face Woolacombe today and was served by Annabell and Gracie.
They we very helpful and knowledgeable of items of clothing in the store.
I have never brought jeans from FatFace before and the ladies were very helpful in me getting the right pair.

17 April 2025
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Excellent service, the item I had chosen in store was not available in the colour I wanted, the lady in the store was SO helpful, she ordered it online for me and it was delivered the next day!
It was a birthday gift for my sister in law, and she loved it!

3 April 2025
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Woolacombe store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

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