I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer... See more
Company replied
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Review summary
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Reviews shaping this summary
Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally) Everytime another excuse. High volume of withdrawals, withdraw... See more
Company replied
Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were drea... See more
Company replied
2.1
Poor
362 reviews
Replied to 96% of negative reviews
Typically replies within 1 month
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Don't play at this casino
Don't play at this casino, I can't withdraw the money. I made a withdrawal request on the 1st and today, the 15th, it still hasn't been processed.
I've spoken to the chat several times and the answer is the same every day, that they will prioritize the request
1 May 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
multiple attempts at taking money from…
multiple attempts at taking money from bank and unable to delete account. identity used in multiple countries and never a bonus honoured
13 May 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
Robbed at every turn
Robbed at every turn. Unable to close account and unauthorised amounts attempts from bank and identity used all over
14 May 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
I have had no problems with withdrawing…
I have had no problems with withdrawing any of my winnings yes it can take up to a week but i have always contacted them and they answer straight away and are very helpfull
11 May 2025
Unprompted review
Reply from Fatpirate
Hi Lucy,
Thank you for the great feedback! We're so glad you've had a positive experience with both withdrawals and our support team. We really appreciate your trust!
– The FatPirate Team
Too many pop-ups and promo banners
Too many pop-ups and promo banners. It's like playing inside an ad.
20 April 2025
Unprompted review
Reply from Fatpirate
Dear Spencer,
Thanks for sharing your feedback! We totally understand your frustration, and we appreciate you bringing this to our attention. We’re always looking for ways to improve the user experience, so your input is really valuable. We’ll definitely take it into account as we work on making the platform more enjoyable. Thanks for your patience!
Best regards,
The FatPirate Team
FP are truley a cool casino
FP are truley a cool casino. Enjoy the Colors . Only issu i cant find verifications. It says it looks like you dont need fuder verifications. So hope my witdraws go smooth .
Leifen
4 May 2025
Unprompted review
Reply from Fatpirate
Dear Leif-Magne,
Thank you for your kind words! We’re so glad you’re enjoying the colors and the experience at FatPirate. Regarding the verification process, rest assured we’ll make sure everything goes smoothly with your withdrawals. If you have any concerns or need assistance, feel free to reach out, and we’ll help you every step of the way.
Kind regards,
FatPirate Team
Do not play this site..they took…
Do not play this site..they took thousands off me...never any winnings..its a scam site..
3 May 2025
Unprompted review
Reply from Fatpirate
Dear Fijim,
We’re truly sorry to hear you feel this way. We understand how disappointing it can be when luck doesn’t go your way, but please rest assured that all outcomes on our site are determined by certified and fair systems.
If there is anything specific you would like us to review regarding your account, we would be more than happy to assist. Please feel free to reach out to us at support@fatpirate.com.
Kind regards,
FatPirate Team
Avoid at all costs – deceptive, unregulated, and ignores lawful data requests
Avoid. FatPirate promote cashback incentives that they have no intention of honouring, and their customer support is built around delays, misdirection, and avoidance.
I submitted multiple requests via email and Livechat to close my account and remove my contact number, as I was being spammed with promotional SMS messages multiple times a day. Each time, I was either told the request would be “forwarded,” falsely informed that my email wasn’t linked to an account (despite receiving marketing emails), or simply ignored.
Even after escalating the issue, I received no response — just more unsolicited marketing. They have since ignored every follow-up. This is a clear violation of data protection law, and I have begun proceedings with the ICO.
This company operates under an offshore licence and demonstrates zero regard for customer rights or transparency. There is no legitimate “VIP” service — just a tactic to keep you spending while stonewalling basic support.
Avoid this site completely. They are unregulated in the UK and do not act lawfully or ethically.
1 May 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve encountered, especially regarding your cashback concerns, account closure requests, and communication with our support team. This is far from the experience we want anyone to have.
Please be assured that we take matters of data privacy and player protection very seriously. If your requests were not properly handled, we sincerely apologise. We would like to resolve this as quickly as possible. Kindly contact us at support@fatpirate.com with the details so we can investigate and take appropriate action.
Kind regards,
FatPirate Team
What a joke of a company had my money…
What a joke of a company had my money for 5 days then sent back to do the process again and keep fobbing you off don't use you will just get robbed
26 April 2025
Unprompted review
Reply from Fatpirate
Dear Shane,
We’re sorry to hear about your frustration and understand how delays like this can be upsetting. It’s never our intention to cause inconvenience, and we always aim to process withdrawals as quickly as possible.
If your funds were returned and you were asked to repeat the process, this may have been due to an issue with the original request or a verification requirement. Please reach out to us at support@fatpirate.com so we can look into your case in detail and assist you directly.
Kind regards,
FatPirate Team
Verification process was ridiculous
Verification process was ridiculous. They asked for more than my bank ever has.
12 April 2025
Unprompted review
Reply from Fatpirate
Dear Trysong,
Thank you for your feedback. We understand that the verification process can feel excessive at times, and we're sorry it left you feeling this way. Please know that these checks are in place to meet strict security and regulatory standards, but we always aim to handle them as smoothly as possible. We appreciate you sharing your thoughts and will continue working to improve the experience for our players.
Kind regards,
FatPirate Team
Took forever to verify my account
Took forever to verify my account. Meanwhile, I couldn't withdraw anything. Waste of time.
20 April 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
Thank you for sharing your experience. We’re truly sorry to hear that the verification process took longer than expected and caused frustration. We understand how important timely access to your funds is, and we regret any inconvenience caused during this time. Please know that your feedback helps us improve. If there's anything still unresolved, feel free to reach out to us.
Kind regards,
FatPirate Team
Shocked for the better
I had to come here to say after reading everything I figured I couldn't count on a deposit but I can honestly say I requested withdraw Fri by Monday night it was in my bank. I've seen MUUUCH SLOWER from many other casinos. I had 0 issues.im shocked and pleasently surprised
29 April 2025
Unprompted review
Reply from Fatpirate
Dear Jennifer,
Thank you for sharing your experience with us! We’re absolutely delighted to hear that your withdrawal was processed smoothly and quickly. It’s great to know that we could exceed your expectations!
Your feedback means a lot to us, and we’re committed to continuing to provide fast and reliable service. We look forward to welcoming you back soon for even more great experiences!
Best regards,
FatPirate Team
Just had a reply from fat pirate they are sorry for the inconvenience caused what a load of rubbish and asking me too email them i think ive sent a least 50 emails 99% of the time they do not reply
Fat pirate as now gone back to the original reason it was my bank that declined the funds what a load of rubbish they have used every excuse they possibly could the bank know nothing of these transactions i have been lied too time and time again they know ive never had this money read other people's reviews see how many customers have had this done too them and told all the same lies has i have
24 April 2025
Unprompted review
Reply from Fatpirate
Dear Brian,
Thank you for sharing your feedback, and we’re truly sorry to hear about the difficulties you’ve experienced. We understand how frustrating it must be to feel that your concerns are not being addressed properly.
We would like to look into your case further to resolve the issue. Please contact us directly at support@fatpirate.com with the details of your situation, and we will ensure that we investigate it thoroughly.
We apologize for any inconvenience this has caused and appreciate your patience while we work towards a resolution.
Kind regards,
FatPirate Team
Stay away ...
Stay away .... slow payout .... buy special offers e.g for 100 euro win 10 back ... over and over pure scam
23 April 2025
Unprompted review
Reply from Fatpirate
Dear John,
Thank you for your feedback. We're sorry to hear that your experience hasn’t met expectations. We understand how frustrating slow payouts and promotional outcomes can be, and we'd like to take a closer look into your case. Please contact us at support@fatpirate.com so we can review everything in detail and provide clarity.
We truly value honest input as it helps us improve.
Kind regards,
FatPirate Team
WORST SITE TO JOIN/PLAY JUST EXPLOIT…
WORST SITE TO JOIN/PLAY JUST EXPLOIT PEOPLE WHO ARE ON GAMSTOP....YOU WILL WIN A LITTLE THEN THEY WILL TAKE ALOT... THE REELS SPIN HOW THEY CHOOSE IE JUDDER ETC THEN WHEN ITS GOING YOUR WAY ERROR IN GAME PLEASE RELOAD...
CUSTOMER SERVICE IS USELESS I HAVE ASKED LOADS OF TIMES FOR MY ACCOUNT TO BE BLOCKED TO WHICH IT HASN'T........
AVOID AVOID AVOID..... ROBBING BXXTARDS
17 April 2025
Unprompted review
Reply from Fatpirate
Dear G B,
Thank you for sharing your concerns, and we’re truly sorry to hear about your disappointing experience. We understand how frustrating it can be to feel that things aren’t going as expected, especially when it comes to issues like game errors and account requests.
Please be assured that we take all requests seriously, including self-exclusion and account closure. We apologize for any delays or lack of response you’ve received. To ensure your request is handled properly, we kindly ask that you reach out to us directly at support@fatpirate.com, and we will make it our priority to assist you promptly.
We truly appreciate your feedback and are committed to improving our service.
Best regards,
FatPirate Team
Zero stars
Zero stars! Avoid this place, you will never get your money. They will keep your withdrawal at prosessing state as long as you play it back.
15 April 2025
Unprompted review
Reply from Fatpirate
Dear Apina,
We’re sorry to hear about your experience. Withdrawals should be processed in a timely and fair manner, and we’d like the chance to look into your case to make sure everything is handled correctly. Please reach out to us at support@fatpirate.com so we can assist you directly.
Your feedback is important, and we’re here to help.
Kind regards,
FatPirate Team
Doesn't withdrawl money
i have seen this site on HLTV.org which is esports web and i just trusted this site. After deposit 300Cad$ made a couple single bets and decided to make a parlay bet for 300$ and i won 1.2k, then i requested a withdraw for E-transer on April 7, but it still not proccessed and i still can cancel it, support says it just a delay, and they are so sorry, but i see it like a SCAM, do not waste your time and money on it
update april 12: recieved half of withdrawl amout(750$) but finally recived it, but very long delay time, still waiting for rest
10 April 2025
Unprompted review
Reply from Fatpirate
Dear Gamler,
Thank you for sharing your experience, and we’re truly sorry for the delays you’ve encountered with your withdrawal. We understand how important it is to receive your funds promptly, and we regret the frustration this has caused you.
While we acknowledge the delay in processing your request, we can confirm that we are working hard to ensure all withdrawals are handled as quickly as possible. We’re glad to hear that part of your withdrawal has been processed, and we’re committed to resolving the rest of it for you as soon as possible.
If you need further assistance, please don’t hesitate to contact us directly at support@fatpirate.com, and we’ll prioritize ensuring the remainder of your withdrawal is processed.
We appreciate your patience, and thank you for giving us the opportunity to resolve this matter.
Best regards,
FatPirate Team
You can't even withdraw your money.
10 April 2025
Unprompted review
Reply from Fatpirate
Dear William,
We're really sorry to hear about your experience. This certainly isn’t how things should work, and we’d like to take a closer look to help resolve the issue. Please reach out to our support team at support@fatpirate.com so we can investigate your case and assist you directly.
Kind regards,
FatPirate Team
Hi I've received my winnings today
Hi I've received my winnings today. Fat pirate do pay out. I would advise use the bank transfer straight into your account. Thank u fat pirate like the new games
10 April 2025
Unprompted review
Reply from Fatpirate
Dear Mark,
Thank you so much for your message! We’re really glad to hear you received your winnings and that you’re enjoying the new games. Your feedback means a lot, and we truly appreciate the tip for other players as well.
Have a great time playing and best of luck on your next spins!
FatPirate Team
By far this is the WORST CASINO to…
By far this is the WORST CASINO to date. Deposit not credited on account after 4 hours I was told my bank had cancelled it. Bank said they hadn't so went back to chat same person who then said its still pending . Erm make your mind up love. PLEASE PLEASE AVOID THIS CASINO ALL THEY DO IS ROB YOUR MONEY & GIVE YOU NOTHING IN RETURN
6 April 2025
Unprompted review
Reply from Fatpirate
Dear Ann,
Thank you for sharing your experience, and we’re truly sorry to hear about the issues you've faced with your deposit. We understand how frustrating it must be to receive conflicting information, and we apologize for any confusion caused.
Please be assured that we take such matters seriously. To resolve this, we would kindly suggest reaching out to us directly at support@fatpirate.com with the details of your deposit, and we’ll make sure to investigate it thoroughly.
We truly appreciate your patience and will do our best to address your concerns as quickly as possible.
Best regards,
FatPirate Team
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