I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always find these reviews difficult but the fact that I don't have anything bad to say speaks volumes. The process felt safe and the layout was easy to navigate. No confusion, that's all I can ask �... See more
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
Tickets easy to find from Facebook link and reasonable price. Booking system easy to use. I look forward to booking more. Just wish I discovered this earlier. Thank you 😊
Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
4.5
Excellent
3k reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bringing young folds together under one…
Bringing young folds together under one roof
10 May 2026
Unprompted review
Easy to book tickets...
Easy to book tickets.... Prompt order confirmation
5 May 2026
Unprompted review
Irresponsible
I know you're a third party thing, but you absolutely need to make sure your clients offer refunds; at least within a certain amount of time. It's ridiculous that you allow events to offer non refundable tickets. Especially expensive ones. Now I'm basically forced to be a scalper because you let any fly by night operation use your portal.
7 May 2026
Unprompted review
Reply from Fatsoma
Hi there,
Refund policy is set by the event organisers rather than ourselves. If you are unsure what the refund policy is we'd always advise reaching out to the event organiser who should be able to assist.
meet nice people in a lovely nice bar
meet nice people in a lovely, high quality wine bar, recommended!
7 May 2026
Unprompted review
Quick and easy to use good experience
Quick and easy to use good experience
6 May 2026
Unprompted review
The link itself to book freshers was…
The link itself to book freshers was very informative with what events were available to us. I particularly liked that you detailed how to spot scams regarding freshers which made me feel more comfortable in booking.
6 May 2026
Unprompted review
I ordered and paid for an event in a…
I ordered and paid for an event in a couple of weeks. Due to an error on my part I paid for the wrong sitting. I checked FAQs which was no help. I have sent numerous messages on WhatsApp and never received any response. I checked for a contact telephone number and one does not exist. I turned to email and sent a message to customer services and again no response. All I want to do is change to an earlier sitting on the same day for the event. As no one responds via WhatsApp or email I'm left in limbo.
3 May 2026
Unprompted review
Reply from Fatsoma
Hi Gareth,
We're sorry to hear that you have had an issue with your order.
Fatsoma is a ticketing platform that event organisers can use to sell tickets to their events. We don't organise the events listed on our site.
The only way to reach out to our team is by filling in the contact form at support.fatsoma.com. All message we recieve will have a response within one working day. However as you're looking to change tickets between tickets for the same event we'd recommend continuing to reach out to the organiser who should get back to you as soon as possible.
Quick pleasant service at hard days…
Quick pleasant service at hard days night Liverpool
7 May 2026
Unprompted review
Little unclear
Everything worked well but it wasn’t clear enough for me and i ended up spending more than I should. I needed 2 tickets and it looked like I could only buy 1 from first release so I did that and went back in to buy a second ticket and release one was sold out so I clearly got the last one. So I paid an additional $5 transaction fee for my second ticket from release 2. If it was clear that there was only 1 remaining release one ticket I would have understood and bought both tickets at the same time thus saving a transaction fee. It could have been made more clear.
6 May 2026
Unprompted review
Was very efficient and simple to use
Was very efficient and simple to use
6 May 2026
Unprompted review
It was easier to use fatsoma platform…
It was easy to use fatsoma platform to purchase my ticket and the charge fee was reasonable.
I would have preferred to be asked for the name I want on my ticket though instead of just automatically putting the ticket in my registered name.
Overall, service was nice.
5 May 2026
Unprompted review
Wonderful performances and trusted way to find, purchase an receive tickets
Selecting, paying and ticket distribution a breeze. Wonderful way to keep on top of upcoming events!
4 May 2026
Unprompted review
Was not advised about the need to show…
Was not advised about the need to show the Blue Badge on entrance until after I bought the tickets. I’ve tried to explain that the Blue Badge has to be displayed on the car to avoid a parking ticket, but I don’t seem to be getting anywhere.
6 May 2026
Unprompted review
Reply from Fatsoma
Hi Gordon,
At Fatsoma we don't organise the events ourselves, we're the ticketing company that the event organisers use to sell their tickets.
All information on the event is provided by the event organisers rather than ourselves. It sounds like your feedback would be best suited to go to the event organisers. However if you do have a carers ticket you may be required to show relevant documentation.
karaoke
Great organization and Great people to spend The time with.
Amazing music to sign with committed people.
9 April 2026
Unprompted review
It was super easy and friendly the…
It was super easy and friendly the procedure to buy the ticket.
6 May 2026
Unprompted review
The process was quick and easy
The process was quick and easy. Just dissapointed it's £2.50 per ticket booking fee I booked a block of 10 so wasn't expecting the extra cost.
6 May 2026
Unprompted review
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