Fattorino Innamorato Reviews 86

TrustScore 4.5 out of 5

4.6

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Company details

  1. Haute couture fashion house
  2. Clothing Shop
  3. Bespoke Tailor
  4. Men's clothes shop
  5. T-shirt Company
  6. Ladies' clothes shop

Written by the company

THE HOTELBOY WHO IS IN LOVE – since 2023. Premium clothing with hotel-level care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

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Rated 4 out of 5 stars

Highly recommended

I had an excellent experience with Fattorino Innamorato and would definitely recommend this brand.

I initially ordered a t-shirt in the wrong size, but after contacting customer service, they were incredibly responsive and helpful. Not only did they reply quickly, but they also went above and beyond to find the best solution. Since the return costs and timing would have been inconvenient, they kindly allowed me to keep the incorrect size and sent me a new t-shirt in the correct size free of charge.

On top of that, the quality of the t-shirt is very good, which makes the whole experience even better. Great customer service and great products!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Very nice

Very nice, high quality hoodie. Honestly, I regret buying only one, but I will totally order some more soon. Also, the delivery was fast, I took only 2 days and I am overall really happy with Fattorino.
Keep up the good work!

5 January 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, they answer very quickly and come up with great solutions for any inconvenience. In my case, they had a minor mistake with availability of a product but they immediately found out and gave me a good offer some other shirts.

15 December 2024
Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order
The shipping company that shipped the package did not contact me or respond to me !!!!!!

27 August 2024
Fattorino Innamorato logo

Reply from Fattorino Innamorato

Hi Yazeed,

Thank you for reaching out. We understand your concern, and we apologize for the delay. Upon checking, we see that your order is currently being processed by customs, which can sometimes take a bit longer than expected. You can follow its progress using the tracking number we sent to you earlier, and we’ve just resent the information to your email for your convenience.

If you have any further questions or need assistance, feel free to contact us directly. We're here to help!

Rated 1 out of 5 stars

It’s almost been a month since I placed…

It’s almost been a month since I placed my order and I didn’t receive it till now and I didn’t get a refund also.

29 July 2024
Fattorino Innamorato logo

Reply from Fattorino Innamorato

Dear Naser,

We’re very sorry to hear about the issues you've encountered with your order. We understand how frustrating this must be.

The delay in your shipment was due to an incorrect shipping location provided during the order process. We have since addressed this and are committed to ensuring you receive your order as soon as possible.

Regarding the refund, we have processed it and you should have received a confirmation from Shopify. Sometimes, refunds can take additional time to appear in your bank account, depending on your bank's processing times.

We genuinely appreciate your patience and apologize for any inconvenience caused. If you have any further questions or need additional assistance, please feel free to contact us directly at our contact email.

Rated 5 out of 5 stars

Amazing!

Cool brand with stylish designs, nice and heavy quality. Delivery was prompt and packaged well.

15 August 2023
Unprompted review
Show reviews in all languages. (86 reviews)

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