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See what reviewers are saying

Rated 5 out of 5 stars

**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... See more

Company replied

Rated 1 out of 5 stars

Have to fax a document to a retirement provider to settle an estate. Have faxed twice, March 25 and again March 31. Received a confirmation for both. Retirement provider has not received either... See more

Company replied

Rated 4 out of 5 stars

Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... See more

Company replied

Rated 5 out of 5 stars

Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... See more

Company replied

Company details

  1. Fax service

Written by the company

Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.


Contact info

3.9

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I found Faxaroo online with excellent recommendations

I found Faxaroo online with excellent recommendations. They said it was free so I was surprised when I was billed $9.00 but I had 5 documents and two were 2 pages so that is fair.
It saves me from leaving home and going out to search a business with fax capabilities.
Thank you very much!
Cathleen LoCicero

7 July 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thank you so much for your thoughtful review Cathleen! We're glad you found Faxaroo easy to use from the comfort of your home.
Team Faxaroo

Rated 2 out of 5 stars

No conformation email

No conformation email. No answer to chat service.
Need to find a more reliable service at local post office.

26 June 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Mark, Oh no, that doesn’t sound right, we’re sorry to hear you didn’t receive your confirmation email. We always send one after a fax is submitted, so it’s possible there was a small typo in the email address. Please feel free to reach out to our friendly support team at support@faxaroo.com, and we’ll be happy to look into it for you.

Rated 5 out of 5 stars

That easy uncomplicated way to send a…

That easy uncomplicated way to send a fax is breathtaking. I tried other services, where you had to register, upload some money first to send a fax and whatnot just to experience you cand send international. But not here. 3 easy steps. Upload files, input fax number, input credit card infos and then send! I first thought its a bit much of money to send one piece of paper. But believe me its wirth it. The most easy and reliable way to send a fax.

22 May 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks so much for honest review. It's great to hear you found Faxaroo easy, reliable, and straightforward, just how it should be. Thanks for trusting us with your fax! Team Faxaroo

Rated 1 out of 5 stars

They still charge you

They still charge you, even when the fax fails to send!!!

I should have read the reviews before trying this service, will never use it again.

Blows my mind that they would charge any fee for failing to deliver the fax. Surely there would be very little cost or no cost to them when they get a busy signal when attempting to send the fax.

1 May 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

We're sorry to hear about your experience and understand your frustration with the failed fax attempt. We'd love the opportunity to investigate and resolve this for you. There are various reasons a fax may fail. As outlined on our website, if a fax fails to send, we refund the full amount paid minus a small non-refundable transaction fee. Please feel free to reach out to our support team at support@faxaroo.com. We’d be happy to assist. Team Faxaroo

Rated 5 out of 5 stars

This service was easy and fast

This service was easy and fast. Better than other services because you don't have to sign up for a trial, just upload, put in your fax number, pay, and that's it. My confirmation came back within 10 minutes.

16 April 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thank you for the great feedback! We're so pleased to hear you found the service fast and easy. Faxaroo was built to make one-time faxing as simple as possible, no accounts, no trials, just a quick and secure way to send your documents.
Team Faxaroo

Rated 1 out of 5 stars

Paid $13+tax to one time fax of 12…

Paid $13+tax to one time fax of 12 pages on 03/07/2025 and receive proof of fax confirmation. Still have yet to receive any proof that the fax has gone through and a day later the recipient is claiming they have not received it yet. I'm leaving a 1 star review and will change it, if I ever receive my receive the emailed confirmation with proof that it was actually sent.

7 March 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Mike, Thank you for contacting our support team. We’re sorry to hear about your experience, but we’re glad our team was able to assist and resolve your issue. Your fax confirmation should now be in your inbox, and if you have any further questions, please don’t hesitate to reach out. We’re always happy to help. Team Faxaroo

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. Recommend to others.

24 January 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Cheers for the review Barry! We appreciate the recommendation. Team Faxaroo

Rated 5 out of 5 stars

Easy and Efficient

I've looked at a couple of free fax services, but I went with Faxaroo because it's more secure. Faxaroo has ISO27001 certification and auto deletion of my documents after they're faxed. My fax got where it needed to go, I didn't have to create an account and I don’t have to worry about my files sticking around on a random server. Definitely worth it if you want a secure way to send a fax.

27 January 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks for choosing Faxaroo Zach! We know security’s a top priority, which is why we’re ISO27001 certified. Great to hear your fax arrived safely, we appreciate the awesome feedback!
Team Faxaroo

Rated 5 out of 5 stars

Good Experience

It was really easy to send a fax. Will use Faxaroo again!

29 January 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks for your 5-star review Carolyn! We’re all about making faxing easy as. Look forward to helping you again.
Team Faxaroo

Rated 1 out of 5 stars

Website is a fraud and fake

Website is a fraud and fake.

They took my money, failed to fax, and gave partial refund. Avoid at all costs, scam.

24 January 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Richard, We're sorry to hear about your experience. We want to assure you that we are a legitimate and trusted service provider, and we take customer concerns very seriously.

If your fax did not go through successfully, we'd love the opportunity to investigate and resolve this for you. There are various reasons a fax may fail. As per our terms, if a fax fails, a refund is issued to the nominated debit/credit card minus a non-refundable bank transaction fee.

Please reach out to our support team at support@faxaroo.com with your transaction details so we can assist you further.
Team Faxaroo

Rated 5 out of 5 stars

Fax to 1800 Number

Sent a single page fax to an 1800 number with no issues. Confirmed by the recipient it was received OK. I like the pay-as-you-go offering.

21 January 2025
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Billy, Thanks for your 5-star review, great to know it’s working well for you and that you like the flexibility of paying per fax.
Team Faxaroo

Rated 1 out of 5 stars

0/4 pages was sent. Failed.

0/4 pages was sent, got refund but cost me transaction fee. The business should absorb those costs if they fail to deliver the service,not the customer

15 November 2024
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Tuan,
We're so sorry to hear that your fax attempts were unsuccessful. Please can you contact us at support@faxaroo.com so we can investigate why your fax failed. We appreciate you choosing Faxaroo and look forward to assisting you.
Team Faxaroo

Rated 1 out of 5 stars

Not give REASONS why fax were unsuccessful.

Needed to fax document to American Express. I was given 2 numbers to fax but failed to send fax. Confirmed with Amex that fax numbers were correct. Tried 3 times but were unsuccessful. Quick to take payment each time but never gave reason why fax failed / was unsuccessful

27 September 2024
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Lai,
We're so sorry to hear that your fax attempts were unsuccessful.
Whilst you would have received a refund for these faxes, we are eager to review this further. Please contact us at support@faxaroo.com so we can investigate these fax numbers.
We appreciate you choosing Faxaroo and look forward to assisting.
Team Faxaroo

Rated 5 out of 5 stars

Very surprised and happy with Faxaroo

I wanted to sell some shares purchased in an American company years ago. They would only accept the form via fax or Mail. I rang Australia Post who advised they no longer offer Faxes and while googling I found Faxaroo.

It seemed too easy and too cheap. However I thought I would give it a try. Two days later I checked my share account and they had received my document and sold the shares!

So I am a very satisfied customer and hope this review will give someone else the peace of mind to trust this fantastic service. If I need to send a fax in future I will not hesitate to use Faxaroo.

17 May 2024
Unprompted review
Faxaroo logo

Reply from Faxaroo

Hi Jennifer, thanks for sharing your experience! We love making online faxing as simple as possible and affordable for everyone. We're so glad we could help you. Team Faxaroo

Rated 5 out of 5 stars

I’m not gonna lie I was a little…

I’m not gonna lie I was a little skeptical at first because every online fax website I came across you had to buy a monthly subscription and I just needed to fax this one time. I came across Faxaroo and did a little research to ensure legitimacy. Happy to say that there great my fax got sent very quickly without having to sign up for anything. 10/10

27 December 2023
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thank you Ashlee for sharing your feedback! We like to keep things easy peasy. No accounts, no subscriptions – just a speedy and hassle-free way to send your faxes.
Team Faxaroo

Rated 5 out of 5 stars

This was my first time sending a fax…

This was my first time sending a fax from my own computer. Faxaroo was very easy to use. In addition to getting an email with the invoice, I also received a confirmation that my fax had been successfully sent, which gave me peace of mind.

27 August 2023
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks for your awesome review Mike! It's great to hear how easy it was for you to send your fax from your computer using Faxaroo.
Team Faxaroo

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Quick and helpful response to my chat request.
Very satisfied with the service. Thank you

8 August 2023
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks for your 5-star review Paul! We are glad we were able to help you bounce off your fax.
Team Faxaroo

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