Feather and Sole Reviews 89

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Small select choice. The clothes and shoes are very different from other local shops. The owner and her assistants are so welcoming

Company replied

Rated 5 out of 5 stars

This is a real gem of a boutique. I was allowed to browse in peace but Amy ( the owner) was on hand to give advice on styling when needed. The selection of merchandise is both unique and well priced.... See more

Company replied

Rated 5 out of 5 stars

Love, love, love everything about Feather & Sole. From Amy & Dolly’s warm welcome to the gorgeous shoes and stylish clothing on offer. We’re very lucky to have this fabulous shop in Wokingham

Rated 5 out of 5 stars

Every time I come into the shop, I get greeted with a smile and a hello. The whole shopping experience is great. Lots of fantastic items to view and try. ​On my most recent visit, I made a wonderful... See more

Company replied

Company details

  1. Shoe shop
  2. Fashion accessories shop

Written by the company

Ladies wide fit leather footwear. Sizes UK4-UK9.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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Rated 3 out of 5 stars

The shoes are great

The shoes look great and my feet are wide so was over the moon to find shoes that would fit. But unfortunately on the sandals the strap around the ankle isn't long enough to go round. So having to send them back.

22 July 2023
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Reply from Feather and Sole

Thanks for your feedback Victoria, we have taken your comments on board and increased our strap lengths for next season!

Rated 5 out of 5 stars

Blown away with the level of customer…

Blown away with the level of customer service, absolutely first class! Shoes are totally gorgeous and fit perfect. Looking forward to wearing these on my hols. Thank you so much, I will definitely be ordering again.

28 June 2023
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Reply from Feather and Sole

Thank you for the feedback Kerry, we’re glad you’re pleased with your shoes

Rated 5 out of 5 stars

Zebra sandles

Really pleased with my purchase and the service given, Many thanks

26 June 2023
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Reply from Feather and Sole

Thanks Sheila

Rated 5 out of 5 stars

Love, Love, Love this company.

I needed a size 8 but they weren't showing that size on the website. I emailed and had a response within minutes. They had sold out, but the minute they managed to get another pair, sent them to me immediately. I'm so impressed with this company, they are my second pair from them, as they are beautifully made. I wore them to a wedding having not broken them in, and they were like slippers.

30 May 2023
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Reply from Feather and Sole

Thank you for taking the time to leave a review Sarah, we’re glad you’re pleased with your sandals

Rated 1 out of 5 stars

Trainer’s I ordered not suitable customer service bad for…

Trainer’s I ordered not suitable for delivery picked next size down to try on their suggestion still waiting to receive after paying for fastest. Delivery been waiting around a week

4 April 2023
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Reply from Feather and Sole

Hi Carole, we've been trying to get hold of you! We sent an email to you when you placed the order and again yesterday as we hadn't had a response and were getting worried. Unfortunately when you placed the order there was no telephone number so we have not been able to make contact with you via another channel. **response updated to remove personal information given of customer service team

Rated 5 out of 5 stars

Great experience

Great experience, beautiful trainees, excellent product. Great speedy delivery. Would highly recommend.

25 February 2023
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Reply from Feather and Sole

Thank you Julie

Rated 5 out of 5 stars

Excellent company

Excellent service, quick delivery, excellent quality and fit. Very happy customer.

20 December 2022
Unprompted review
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Reply from Feather and Sole

Thanks Alana

Rated 5 out of 5 stars

A great find

Very smooth transaction including swapping my boots for a different size. The boots are very good quality and it's so nice to find a decent wide fit for once. They are generously sized, hence me going down a size. I will definitely buy from Feather and Sole again.

14 December 2022
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Reply from Feather and Sole

Thanks for your feedback Ann

Rated 5 out of 5 stars

A hat trick of great shoes

I bought 2 pairs of boots and 1 pair of trainers. I couldn't resist the sale - wide fit leather footwear for £40?! Yes please. It's so nice to have more choice for wide fit folk.

I ordered the Roma zip heeled suede boots. These are beautifully comfy - I ordered for a Christmas party and they even arrived in time despite the postal strikes, a Christmas miracle. I have large calves being a plus size lady, so they don't zip up all the way. However, the zips 60% up looked like a style decision so I was happy enough.

Also ordered white snakeskin trainers - these fit perfectly. Love that they look a little different.

Lastly I ordered the khaki biker boots. Again these are for smaller calves than mine, but hopefully I can fit that by loosening the laces. The straps were plenty big enough though.

in terms of sizing, I'm generally a 7EEE in most wide fit retailers but these are EE. I also noticed the euro size for a 7 was 40 - some places it's 41, so I actually ordered up to a size 8 in this brand (in case it helps anyone else!) All three pairs in an 8 fit fine.

Was very impressed by the quality of the leather in all three pairs. They feel very high end. I would 100% order from Feather and Sole again.

28 November 2022
Rated 5 out of 5 stars

I ordered 2 pairs

I ordered 2 pairs - and was very happy when they arrived the next day ....super quick ! Both pairs were excellent quality.

24 November 2022

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