The customer service here is brilliant. Really quick responses. Able to accommodate my changes to the design, fast delivery and the wall paper is amazing, We had the same design in our old house (the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is my first purchase of wallpaper from Feathr. I had a difficult space of a stairwell and emailed to ask if a particular design would fit, as it’s very tall. They came back immediately, redesigne... See more
I ordered the Matsumoto chinoiserie bird wallpaper and I am absolutely delighted with the result and the service I received. The team were very helpful and answered my questions and queries promptly... See more
Company replied
I recently requested their OnMyWall service which is free (yaay). I got the image back the next day showing me how my feature wall would look using the Oh La La Wallpaper by Kiki Slaughter... I was v... See more
Company replied
Company details
Written by the company
Feathr (feathr.com) is a designer wallpaper and fabric brand creating distinctive designs for homes and commercial interiors. Our collections include designer wallpaper, large-scale wall murals, patterned fabrics and commercial wallcoverings, created in collaboration with artists and designers. Our designs range from expressive botanical and floral wallpapers to contemporary landscapes, abstract designs, chinoiserie, geometric patterns and statement murals. Customers use Feathr wallpaper and fabrics in living rooms, bedrooms, dining rooms, bathrooms and other spaces throughout the home, as well as in hotels, restaurants, offices, retail spaces and other commercial interiors. Alongside our collections, we offer a bespoke design service for residential and commercial projects. Wallpaper designs can be adapted with custom colours, scale changes and layouts, or we can develop a completely bespoke design for a particular interior. Our wallpaper collection includes options for residential interiors as well as durable commercial wallcoverings for hospitality, workplace and other professional projects. Samples are available to help customers and interior designers choose the right design and finish before ordering. Feathr works with homeowners, interior designers, architects and commercial clients around the world. We ship worldwide and support projects ranging from a single feature wall or custom mural to complete residential, hospitality and commercial interiors. The full range of wallpapers and fabrics is available at feathr.com.
Contact info
4.8
Excellent
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery time was awesome and am…
Delivery time was awesome and am absolutely delighted with the quality of the picture its 100 percent true to your advert picture.coul not be happier
Cheers mike.
15 September 2022
Reply from FEATHR.com
Hi Mike, thank you so much for your kind review. We are over the moon to hear that you are happy with your new wallpaper and we hope you'll enjoy it for many years. We are here to help should you have any other wallpaper needs :)
Super fast service
I ordered this paper from Canada. It came DHL within 5 days and I did not have to pay the outrageous brokerage fees that USP charges. Although it wasn't cheap I am thrilled with the paper and the quality of the product.
5 September 2022
Reply from FEATHR.com
Hi Rosalie, thank you so much for leaving us your positive feedback. We are absolutely thrilled to hear that you are a happy customer. We hope you'll enjoy your new wallpaper for many years to come :)
I keep calling at least 5 times no…
I keep calling at least 5 times no answer. I finally could order. I love my wall paper, not custom service.
1 September 2022
Reply from FEATHR.com
Hi Patricia, thank you so much for taking the time to leave us your review. I'm really sorry to hear that you had trouble reaching our customer service. Our service hours are 7am to 3pm and we do our best to answer outside these hours. We really appreciate your feedback and we absolutely understand how important it is to be able to reach the team. We are very happy to hear that you love your new wallpaper and we hope you'll enjoy it for many years to come :)
Great service and great product!
23 August 2022
Reply from FEATHR.com
Hi Kay, thank you so much for leaving us your positive comment. We are over the moon to hear that you are a happy customer - it really means the world to us :)
Reply from FEATHR.com
Hi Saara, thank you so much for your positive feedback. We are over the moon to hear that you are a happy customer :)
Beautiful wallpaper
Beautiful wallpaper - highly recommend. Delivered in time. Looks incredible
26 July 2022
Reply from FEATHR.com
Hi Paulina, we really appreciate your feedback - thank you so much for taking the time to leave us your comment. It means the world to us that you are happy with your new wallpaper.
great customer service great product…
great customer service great product great shipping times
19 July 2022
Reply from FEATHR.com
Hi Kelly, thank you so much for taking the time to leave us your feedback. We are so pleased to hear that you are a happy customer :)
Reply from FEATHR.com
Hi Dr V Bansai, thank you so much for taking the time to leave us your kind review. It really means the world to us that you are a happy customer. We hope you'll continue enjoying your new wallpaper for many years :)
Reply from FEATHR.com
Hi Jez, thank you so much for leaving us your positive feedback. We are over the moon to hear that you are happy with our product. If there is anything else we can do we are always happy to help :)
Gold standard customer support & product!!
Had tons of questions throughout the process, when you don’t do this every day It can feel a bit scary spending this much money! And every time I got a quick response with lots of detail and help.
Product turned up really quickly, looks amazing, however the decorator made a mistake so I had to re-order some panels. This whole process was dealt with brilliantly really good communication about the team being on bank holiday over the next few days and order is now all sorted and on its way to me now.
Honestly properly good service and a great product… well done!
1 June 2022
Reply from FEATHR.com
Hi Samantha, thank you so much for your kind words. We are so glad to hear you are a happy customer. It really means the world to us. We are here to help with every step on the way :)
Reply from FEATHR.com
Hi Alison, thank you so much for writing us your feedback. We really appreciate it and we are so thrilled to hear you are happy with our wallpapers. If we can do anything else to help please don't hesitate to reach out :)
Reply from FEATHR.com
Hi Katherine, thank you so much for your kind review. We are so pleased to hear you are a happy customer :)
Reply from FEATHR.com
Hi Susan, thank you so much for your kind feedback. It means the world to us that you are happy with our wallpapers and our service. We hope you'll enjoy your new wallpaper for many years :)
Very quick and efficient service
Very quick and efficient service. My wallpaper is absolutely beautiful and very good quality. Really pleased.
4 April 2022
Reply from FEATHR.com
Hi Julie, we are so pleased to hear you are happy with your new wallpaper. Thank you so much for taking the time to write us a review, we really appreciate it :)
Fabulous quality and prints
Fabulous quality and prints. Easy to order and extremely fast delivery. 100% satisfied.
28 March 2022
Reply from FEATHR.com
Hi Luis, thank you so much for your positive review. It means the world to us that you are happy with our products and service. We hope you will enjoy your new wallpaper for many years and if there is anything we can do to help please don't hesitate to reach out :)
Feathr.com was a pleasure to discover
Feathr.com was a pleasure to discover, a visual and technical joy to explore the web-content, easy to order and purchase from, and a delight to see how fast it arrived all the way in New Zealand. I am really enjoying looking at my absolutely lushious new wallpaper all laid out on the floor...waiting for me to find the time to stop gazing at how beautiful it is and dive in to putting it up.
I'm so happy.
24 March 2022
Reply from FEATHR.com
Hi Leanne, thank you so much for taking the time to write us your kind review. We are absolutely over the moon to hear that you have had such a great experience with us. We hope you will enjoy your new wallpaper for many years to come :)
Reply from FEATHR.com
Hi Jennifer, thank you so much for leaving us your kind review. We are so pleased to hear you are a happy customer. If there is anything else we can do to help please don't hesitate to contact us again :)
Excellent company
Excellent company - very responsive. Wallpaper is absolutely stunning.
28 February 2022
Reply from FEATHR.com
Thank you so much for taking the time to write us your positive feedback. It means the world to us that you are a happy customer. We hope you will enjoy your wallpaper for a long time :)
Beautiful mural now in place
Beautiful mural now in place. Excellent service from Feathr and a gorgeous range of products. Not cheap, but worth the treat.
31 January 2022
Reply from FEATHR.com
Hi Janet, thank you so much for taking the time to write us your kind review. We are so pleased to hear you are happy with your new wall mural and we hope you will enjoy it for a long time to come :)
Great product with excellent service
Great product with excellent service. Highly recommend.
18 January 2022
Reply from FEATHR.com
Hi Helen, thank you so much for taking the time to leave us your review. We are absolutely thrilled to hear you are happy with our wallpapers and customer service. We hope you'll enjoy your new wallpaper for a long time :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.