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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional approach, making complex processes easy to understand and manage. Many people highlight the excellent customer service, noting the team's willingness to go the extra mile and their patient, friendly demeanor. Reviewers frequently mention the efficiency and ease of their overall experience, appreciating the quick response times and smooth user experience provided. However, some customers also noted that the services provided might not be suitable for everyone, mentioning that certain tasks could potentially be handled independently.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently express satisfaction with the service received. Many reviewers highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the seamless and easy... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

FedBizAccess has been very helpful in so many ways. Josh, Mya and Sydney have helped my company along the way especially getting my company profile set up correctly in SAM.gov. They also helped develo... See more

Rated 5 out of 5 stars

Due to the retirement of her colleague, Ashley Futral is not only handling my SAM renewals, but also handling my WBENC/WOSB, my City of Chicago WBE, DBE/ACDBE and has been able to succesfully assist w... See more

Rated 5 out of 5 stars

Cassie at FedBiz is absolutely wonderful to work with! She has helped us with our SAM renewals and with completing/updating two of our acquisition registrations, one of which was very difficult. We ne... See more

Rated 5 out of 5 stars

I recently started a new job, had zero experience with SAM.gov and needed help! Cassie Elbanay was so very helpful and walked me through everything with a great attitude and friendliness. I very much... See more


Company details

  1. Business development service
  2. Marketing agency
  3. Marketing consultant

Written by the company

At FedBiz Access®, our mission is to empower small businesses by providing them with the tools, resources, and expertise needed to compete in the federal marketplace. With over 23 years of experience, our dedicated team of experts is committed to helping businesses of all sizes and industries navigate the complex world of government contracting. We pride ourselves on our innovative solutions, personalized support, and unwavering commitment to our clients’ success. By building long-lasting relationships and delivering exceptional results, we’ve become a trusted partner for countless small businesses looking to expand their contracting opportunities. Join us in our pursuit to foster economic growth, create jobs, and contribute to the prosperity of small businesses across America. Discover the FedBiz Access® difference and let us help you unlock your full potential in the federal marketplace. Your success is our success! Core Services Offered: - Government Registrations and Optimizations - Socio-Economic Certifications - Market Research - Direct Marketing to Government Buyers - Capability Statement Design - Website Design (Government Business Landing Page) - Engagement Coaching - and Tailored Solutions


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

FedBiz makes renewals so easy and simple!

FedBiz makes renewals so easy and simple which is great as when doing it directly with the gov't is so much more complicated! It was great working with Ashley Futral on on our latest renewal - she saved me so much time! She also helped sort out issues that came up with SAM that I don't think we could have solved on our own. Thank you!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Sidney and FedBiz. From the beginning, Sidney has been very supportive, consistent, and genuinely invested in helping me grow my business. He doesn’t just treat you like a client—he takes the time to check in, offer guidance, and keep you motivated, which really stands out.

What I appreciate most is his encouragement and belief in my potential. As a small business owner, that kind of support means a lot. He is professional, knowledgeable, and truly cares about the success of the people he works with.

I would definitely recommend FedBiz to anyone looking for guidance and support in growing their business and navigating opportunities.

Tamarah Willingham
T&T Affordable Cleaning Service LLC

17 March 2026
Unprompted review
Rated 5 out of 5 stars

As a disabled veteran business owner

As a disabled veteran business owner, it was important for me to work with someone who understands the importance of proper certification and compliance. Ashley Futral exceeded expectations by guiding me step-by-step through my disabled veteran-owned certification. Her attention to detail, clear communication, and commitment to excellence made the entire process smooth and efficient. I highly recommend FedBiz Access.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

SAM REGISTRATION RENEWAL

Ashley has been helping me for some time. She is very accurate, professional and has patience dealing with me through my registration renewal. I do appreciate working with FedBiz specialists and highly recommend the company.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

SBA Disabled Veteran Owned Company Certification

I had the pleasure of working with FedBiz on my SBA Disabled Veteran Owned Company Certification. Ashley was simply amazing, using her knowledge and professional approach to get the job done. She checked on me constantly providing weekly updates and worked all issues that came up during the process. I even received a call from her when the certification was approved. This is a great company that I give my strongest recommendation.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

SAM Registration Renewal

Elizabeth Whitaker was incredible with helping me with my SAM Registration Renewal. With our company name change, it was extremely challenging, and Elizabeth handled it with amazing knowledge and professionalism. I'm looking forward to the next SAM renewal and the chance to work with Elizabeth again.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Elizabeth Whitaker made our SAM renewal…

Elizabeth Whitaker made our SAM renewal process quick and easy! We enjoyed working with her and the entire FedBiz Team. They have been great folks to work with and took sooooo much drama out of the process. Quick to respond to all our questions and we truly feel they want our business to succeed. Highly recommend !!!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Wayne Ruffin, Cassie Elbanay and FedBiz Access

Wayne Ruffin and Cassie Elbanay have been instrumental in getting our SAM.gov registration completed! We tried to handle it ourselves and were so clueless. Wayne was so helpful in directing me through FedBiz Access' services, and through his convincing, we gave FedBiz a chance. Money well spent! They made the process seamless. Cassie was so helpful, and thorough. In a matter of days, we were completed and registered with SAM.gov. This opportunity will have elevate our business, giving us access to government contracts. Thank you Wayne and Cassie, we truly appreciate you guys!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Have been using FedBiz for several…

Have been using FedBiz for several years now and they are always easy to work with. They are always very response and make SAM renewal very simple. This year I had Elizabeth W help me and she is great! She went out of her way to help me complete the process.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Cassie Elbanay at FedBizAccess was…

Cassie Elbanay at FedBizAccess was extremely helpful in resolving my issue in SAM. Her knowledge and expertise with the SAM system made the process smooth and efficient—it was handled within minutes. It’s truly a pleasure working with such a knowledgeable and responsive team at FedBizAccess. I greatly appreciate the support and professionalism.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

SDVOSB established

Wayne Ruffin has been a valuable help to me, getting information to me that is vital for doing federal business. With him on my team i cannot fail.
sincerely ray gould/ marine & valve supply 562-273-0394

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Fed biz access is great

Fed biz access is great. They assist you and walk you through the entire process. I was working with another company that made things extremely difficult and were not helpful throughout the process before I switched the Fed biz Access and I wish I would have found them from the start. The last company failed me and Wayne and Cassie knocked it out of the park!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Cassie is great to work with!

Cassie was very professional and knowledgeable about the FedBizAccess process that I was working on with her. She was able to complete the task that I had requested for her to do, very efficiently and timely. I would definitely not hesitate to work with her again!

1 February 2026
Unprompted review

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