Feedbird Reviews 829

Excellent, timely HUMAN customer service!

Feedbird has been super easy to work with, but also fast. Being a small busines owner without any employees, Feedbird has really help take some off my plate, freeing up time to work on other things that are needed.

My experience with Feedbird has been very positive. As a founder juggling multiple priorities, having a social media manager that is structured, responsive, and execution-focused made a noticeable difference.

The Feedbird team took the time to understand my brand, goals, and audience rather than applying a generic strategy. Communication was clear and consistent, timelines were respected, and feedback was incorporated quickly. I appreciated that they didn’t just post content, but focused on alignment with brand voice, aesthetics, and long-term growth.

What stood out most was the organization and ease of the process. From onboarding to content delivery, everything felt streamlined, which removed a lot of mental load from my plate. This allowed me to focus more on strategy and business development while still maintaining an active and professional social media presence.

Overall, Feedbird is a strong option for founders or small teams who want reliable social media support without having to micromanage every detail.

Great service! Recommend it

We discovered Feedbird from instagram and have been using them for a few months now and we are really happy how focused and professional they have been with our Brand.

From post creation to approval the service was easy to follow and is now saving me valuable time to focus on other areas of my business, knowing my social media is being taken care of...

Thank you Feedbird

Hello, I have been working with this company for a couple of months. The customer service is great, my strategy calls with Heather are very helpful. I recommend their services

Jana my account manager has been excellent. They delivered quality posts every month. The revisions were quick and correct. My social media accounts look amazing now.

The team is extremely easy to work with and goes out of their way to make sure I am happy with the content.

Having the social media upkeep taken off my plate and put in the hands of real advertising professionals had truly made a positive impact for my business to approach the internet with professional creativity!

I purchased a package of 40 short form videos from Feedbird, with TikTok explicitly identified as a primary platform. The service was sold as providing platform appropriate, promotional, conversion focused content.
What was delivered did not meet that standard.
The majority of the videos reused the same one to three visual templates across nearly the entire batch of forty videos. When I raised concerns, there was pushback regarding the effort required to move away from this approach. Selling a package of 40 videos while relying on a small number of recycled templates is not a reasonable interpretation of delivering 40 unique videos.
Additionally, the TikTok content itself lacked basic short form fundamentals, including strong hooks in the opening seconds, use of platform native or trending audio, and sufficient visual variation or pacing. The content read as generic informational narration rather than promotional content designed to drive engagement or conversions.
Notably, the initial videos received zero organic views on TikTok, indicating that the content did not meet baseline quality or relevance thresholds for the platform. By comparison, a simple, unedited test video using only a trending sound on a new account received organic views immediately.
I did not purchase a content creation service expecting to then pay to promote content simply to reach any audience. If a company is not equipped to produce distinct, platform relevant short form content at scale, it should not sell packages claiming to do so.
Based on my experience, Feedbird significantly overpromises and underdelivers, particularly for TikTok.

The feedbird team is first class. The response time is remarkable, the design is beautiful and the return of investment is worth every dollar, I highly recommend.

From the first time I saw an ad for Feedbird on my Instagram page I was intrigued. After the on-boarding process and quick review, posts were generated and uploaded to my sites within only a few weeks.

Their professionalism and independence to work with the materials provided has so far proven to be the right choice.

I hired Feedbird to help with posting and scheduling. They said it will take 10 days to get the first round of post. After the onboarding where i explained the pain point and how my product was solving those points, I received the first round of posts 2 days later. The posts were so bad, no talk about my product, wrong message for my audience, posts so silly that I couldn't believe how bad they were. They say the first month is tricky since they are learning your brand, but the quality started so low, that it will take 3-4 months to get it to where the quality should be. I wasted $150. Bad, save your money, don't do it.

Horrendous Content. Don't do this if your social image is important to you. They say no AI but its all AI trash.

This company is now dodging and saying they can’t locate an account. Actually wild. I can provide receipts. And proof of 100% AI content. I’m doubling down

THIS IS A WARING DONT USE THIS COMPANY !!!! Save your money!!!

Creative, intuitive, on schedule and a delight to work with! ❤️

*UPDATE. on third revision now. Still not even close to what my brief was. Still not listening or reading my requests. Still a pack of absolute amateurs. Do not choose this company!!!

What a pack of amateurs? Waited 11 days to have posts that look like they are done by 10yo. Didn't read any prompts. Look at my socials or website. Absolute shite. Do not recommend

I've been with Feedbird going on 2 months now for social media content, onboarding was seemless and the content they've produced was on brand and engaging from the outset with minimal input from our team. Very happy with them so far and will try more of their services as their pricing is very reasonable. Communication has been very good as well, good systems in place vs working with unorganised freelancers in the past.

I do not recommend Feedbird. I wish someone would have posted this for me, but I thought I'd try.
The have a professional site and process, but the quality was so bad that I gave up giving revisions because they were getting worse.
I ended up with three videos that were pretty much a bad blue background and white text.

Feedbird is truly unbelievable. In the beginning I was concerned if this service was even for me, but OMG why did I decide so late? The posts and videos they create are amazing and perfectly reflect what my company and my brand are all about. My Instagram and Facebook pages now look professional, consistent, and elevated, and I’ve already seen an increase in sales. They took my workload from ten hours a week down to just one. I simply take photos or short videos, and Feedbird transforms them into incredible content. I’m so grateful I found them. Highly recommended for any business !!!!!!!!