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Reformed  Reviews 

2,369
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,096 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the delicious flavors, noting that the nutritious powders blend smoothly without leaving any unpleasant texture or grittiness behind in the cup. Purchasers frequently point out the impressive boost in daily energy, clearer skin benefits, and the exceptionally convenient preparation routine that saves time. However, some people mentioned that the product servings did not last as long as expected based on the initial packaging details and descriptions. A few customers also noted ongoing frustrations regarding delayed deliveries, missing promotional items, and a total lack of helpful responses from the support team.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing satisfaction with the delicious taste and how... See more

Quality

Reviewers highlight positive aspects of quality, noting that the drinks are easy to blend, taste amazing, and... See more

User experience

People report positive experiences with user experience, finding the products easy to use, delicious, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being quick to... See more

Order

Consumers find order experiences mixed, as many reviewers highlight fast shipping and simple online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It definitely does something good for you. However, not sure of the black residue at the bottom after you finish drinking. It looks dark black and bit creepy. Lastly, its super expensive. Will have to... See more

Company replied

Rated 5 out of 5 stars

My New Favourite Daily Matcha! 🍵💚 I’ve incorporated Feel Reformed Vanilla Matcha into my daily routine, and it’s become something I genuinely look forward to! I usually make mine with Oatly W... See more

Company replied

Rated 5 out of 5 stars

I have just lost four and a half stone in weight and wanted a way to take more protein and collagen. I've tried other products but to be honest they tasted awful, but a friend recommended Reformed an... See more

Company replied

Rated 5 out of 5 stars

I was dubious about the product and wanted to try it to see the results. After only 7 days I felt more alert, less fatigued and was dubious about the results so soon. After checking I realised I have... See more

Company replied


Company details

  1. Coffee store

Written by the company

Elevating Health through Foundational Nutrition Excellence. Reformed tastes like the finest coffee in the world, but brings in exceptional health benefits.


Contact info

Promotion box for Reformed

Elevate Your everyday ritual

Your starter kit, on us. £47 of accessories with your first order

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(2,369)

2,107 reviews in the last 12 months

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Rated 5 out of 5 stars

Give it a try

Give it a try, for me its been such a life saver and saved me so much money on coffees in the morning, I actually really look forward to it, the vanilla one is so tasty with a dash of honey. I feel so full for a long time aswell, really great product

16 October 2026
Unprompted review
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Reply from Reformed

Hi Jay and Soph,

Vanilla with a dash of honey sounds delicious! We're delighted that you've found a morning drink you genuinely look forward to. Thank you for recommending Reformed and sharing your experience with us!

Your Reformed Team

Rated 2 out of 5 stars

Customer service team ignored me

Firstly, my complaint is not about the matcha .I received, it was actually very delicious tasting.My complaint is about the service and the lack of response from the support team..

I ordered a coconut matcha , and I accidentally received a second one from a subscription that I wasn't able to cancel due to numerous options trying to prevent cancellation.. i emailed multiple times trying to refund the matcher that I do not need as I already have one that is going to take me a while to get through. I've received no response and ultimately. I think it's absolutely rude and disgusting that they will advertise heavily, but make it very difficult to return when you don't need an already expensive product. It's a shame since the product I have received is actually very nice.But the lack of service I received is poor and I won't be buying again..

6 October 2026
Unprompted review
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Reply from Reformed

Hi Delorious,

We're glad to hear you enjoyed the Coconut Matcha, and we're sorry that your experience with our support team left you disappointed. Our team replied to your email on the same day to confirm whether the product was unused and unopened, so we could arrange a return label once the parcel arrived.

Please feel free to reply directly to that email, and we'd be more than happy to assist you further with the return process.

Your Reformed Team

Rated 5 out of 5 stars

I ordered the black coffee on a whim

I ordered the black coffee on a whim
I love it , genuinely a great product that fulfills its promise
Glad I took the chance

13 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Elizabeth,

Thank you for giving Reformed a chance! It's wonderful to hear that the Black Coffee has impressed you. We hope you continue to enjoy every cup!

Your Reformed Team

Rated 5 out of 5 stars

Great taste

Great taste, feel the difference, almost a month in and ready for a refill!

20 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi David,

So glad to hear you're enjoying the taste and making Reformed part of your routine! Thanks for choosing us and taking the time to share your experience. We appreciate your continued support!

Your Reformed Team

Rated 5 out of 5 stars

I am really enjoying this product and…

I am really enjoying this product and the customer service has been amazing

20 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Jo,

Thank you so much for your lovely feedback! We're delighted you're enjoying the product and have had such a positive experience with our customer service. Your support means a lot to us!

Your Reformed Team

Rated 4 out of 5 stars

It definitely does something good for…

It definitely does something good for you. However, not sure of the black residue at the bottom after you finish drinking. It looks dark black and bit creepy. Lastly, its super expensive. Will have to evaluate if taking the same supplements separately is cheaper

20 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Mani,

Thank you for sharing your honest feedback! A little residue at the bottom of your cup can be normal, especially if the drink has been left to stand for a few minutes, as some ingredients may naturally settle over time.

We hope this helps explain what you've noticed. We also appreciate your comments on pricing and value for money, as your feedback is important to us.

Your Reformed Team

Rated 4 out of 5 stars

Pleasant tasting coffee

Pleasant tasting coffee. Easy to prepare.

13 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Lorna,

Thank you for sharing your feedback! We're glad you're enjoying the coffee and finding it easy to prepare. We appreciate you giving Reformed a try!

Your Reformed Team

Rated 5 out of 5 stars

Just like making your normal coffee

Just like making your normal coffee, but the extra benefits make it worthwhile.

19 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Edward,

Thank you so much for sharing your experience! We're glad Reformed has been an enjoyable addition to your usual coffee routine. We really appreciate your support!

Your Reformed Team

Rated 1 out of 5 stars

Delivery and service: 1/5

Delivery date on the product page didn't hold, and support wouldn't own it

I ordered on Saturday 10 October. The product page clearly showed delivery on Monday, and that was the reason I ordered. It was meant as a gift.

The parcel arrived Saturday 17 October, a full week later, and I missed the occasion.

When I contacted support, I first got a tracking link instead of an answer. Then I was asked to prove the Monday date. I sent screenshots, and pointed out that the product page was still showing a delivery date that didn't match their own 8-10 business days. The final answer was that the delivery was "within our stated timeframe", and that no compensation would be offered.

I suggested a discount on a new bundle order, so it would be a win for both sides. That was declined too.

The product itself isn't the problem. The problem is promising a delivery date on the product page that you don't stand behind afterwards. If the real timeframe is 8-10 business days, show that before people order.

17 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Daniel,

We're sorry your order arrived later than expected, especially as it was intended as a gift. We understand your frustration, particularly as you placed your order based on the delivery estimate displayed on our website. We appreciate you highlighting this, as we want our delivery information to set clear and accurate expectations.

Our team has added a £15 discount to your account as a gesture of goodwill. We recognise that this doesn't change the disappointment caused by the delay, but we hope it offers some reassurance that your feedback has been taken seriously.

Your Reformed Team

Rated 5 out of 5 stars

Great product

Great product, does what it says

12 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Dev,

Thanks so much for your feedback! We're delighted you're happy with Reformed and really appreciate you taking the time to leave us a review.

Your Reformed Team

Rated 5 out of 5 stars

Love the coffee

Love the coffee

19 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Jamie,

Thank you so much for the love! We really appreciate your support.

Your Reformed Team

Rated 5 out of 5 stars

Amazing offer

Amazing offer, well worth the money! Loving the strawberry matcha flavour and no collagen after taste like the other one I used. I look forward to it every morning.

18 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Kirsty,

Strawberry Matcha sounds like a lovely way to start the morning! We're so pleased you've found a flavour you look forward to enjoying each day. Thanks for choosing Reformed and sharing your feedback with us.

Your Reformed Team

Rated 5 out of 5 stars

Love this drink!

I don’t know if it’s the reformed but I do know I enjoy my daily cup and I feel pretty good at the moment for someone perimenopausal with ADHD and an autoimmune disease who has often felt rubbish! So I would recommend! ♥️ to super charge my matcha I also add a couple of chunks of cacao for a lovely comforting bedtime drink. I was sceptical of paying this subscription but it’s not one I have any intention of stopping!

18 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Holly,

What a lovely review to receive! We're delighted that you're enjoying your daily matcha and have found a way to prepare it that you love. Thank you for giving Reformed a chance and for sharing your creative cacao addition. We really appreciate your recommendation and continued support!

Your Reformed Team

Rated 5 out of 5 stars

Quality service

Quality service, quality product

18 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Shaun,

Great to hear you've been happy with both our product and service! Thank you for taking a moment to leave us a review. Your support means a lot to the Reformed team.

Your Reformed Team

Rated 5 out of 5 stars

Great tasting coffee

Fab product - really great tasting and makes a substantial drink. Loved the starter bundle with my first order too. It’s early days yet to see the promised results.

18 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Cathy,

Lovely to hear that you're enjoying the coffee and your starter bundle! Thank you for giving Reformed a try and sharing your first impressions. We appreciate your support and hope you continue to enjoy your Reformed routine.

Your Reformed Team

Rated 1 out of 5 stars

Firstly this is my trust pilot

Firstly this is my trust pilot , I don’t normally leave reviews, but with the cost of everything in the UK these days, I’m sick of companies dressing up poor value for money as a premium product and expecting customers not to question it.
Ordered the black coffee with collagen + protein the 15g of protein was the selling point.. 30 day supply it said.
I ran out after about 20 days. So I questioned it. This was the response ‘ The reason our Collagen Coffee and Matcha currently contain 22 servings is that we’ve adapted the format based on how most of our customers use the products. We noticed that many customers enjoy them primarily on working days rather than every single day’
Complete false economy.
Coffee doesn’t taste too great but great concept if it was a full months supply. Coffee didn’t quite hit the spot so ended up making usual ground coffee after. So I’ve done some research and opted for the Nutrition geeks collagen which has the same amount of protein in per serving around 15g. It’s a full 30 day supply and costs £15 with free delivery not £44.99. Dilutes so easy in my usually Colombian ground coffee and costs a fraction.

22 September 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Rebekah,

Thank you for taking the time to share such detailed feedback. We're sorry to hear that your experience with Reformed fell short of your expectations. We understand how important clear serving information and value for money are when choosing a product. Your comments about the pouch size, pricing and taste are appreciated, and we'll take them into consideration as we continue looking for ways to improve.

Your Reformed Team

Rated 5 out of 5 stars

Tastes great

Tastes great, easy to make, great service and zero caffeine crash. Highly recommended.

18 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Phil,

What a lovely review! We're delighted that you've been enjoying the taste and convenience of Reformed, along with your experience with our service. Thanks for recommending us and for being part of the Reformed community!

Your Reformed Team

Rated 5 out of 5 stars

I love reformed matcha

I love reformed matcha, keeps me alert, tastes great. Ive been taking it for 8 months now and with other lifetsyle changes I have lost weight. My skin feels healthy and my clarity is clearer in my head. My nails are stronger too. My favourite flavour is vanilla.

17 October 2026
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Reply from Reformed

Hi Mrs Brown,

Thank you for being part of the Reformed community for the past eight months! It's lovely to hear that Vanilla Matcha has become your favourite and that you've continued to enjoy it as part of your routine. We truly appreciate your loyalty and taking the time to share your experience.

Your Reformed Team

Rated 1 out of 5 stars

Extremely overpriced for what you get

Extremely overpriced for what you get. I tried the vanilla coffee & wish I stuck to the black coffee as I don’t like the vanilla. It’s a fad as they say they’re giving you all this free stuff but they’re not, you’re paying £44.99 for that reason. I think if you got your own coffee & added collagen powder, instant coffee & couple more ingredients/supplements you could make your own. Over hyped & a complete waste of money!

17 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Alexander,

Thank you for sharing your feedback. We're sorry to hear your experience with Reformed hasn't met your expectations. We understand that value for money matters, and we'd appreciate the opportunity to look into your concerns. We've sent you a request for further information so we can assist you directly.

Your Reformed Team

Rated 5 out of 5 stars

Very good so far

17 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Toni,

Glad to hear your experience with Reformed has been positive so far! Thanks for taking the time to leave us a review. We appreciate your support and hope you continue to enjoy your Reformed routine.

Your Reformed Team

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