Féline Skinscience 

Waited for 5 weeks for the product absolutely rubbish don’t bother wasting your money.

I have placed an order a week back, haven't received any communication from them till date about my order, the online tracker shows the same status every day, this is definitely a fraud site

Great product. Had a bit of issue due to parcel going astray.. But arrived safe and well.
Thanks
Tom

One month since i ordered and still not arrived. I think in that month they have sent me more than 40 emails.
feels extremely scammy, avoid!

I Just received my order Dark Sport corrector today can't wait for the results I will come back here post again. I am so happy looking forward for my beautiful face back.😁

Used the cream doesn’t do much have tried contacting them to cancel the subscription which I didn’t realise I had signed up to . Emails keep coming back as undeliverable can’t find a phone number company is a joke. Hope they read these reviews and someone contact me asap. Scammers

I was going to order this product.but after reading reviews.dont think I will bother.

Slow shipping. Product is not made in Australia as stated
I ordered Lymphatic massager on 17 May 26. Today is 1st June and I have not received. Website is a lie

WOULD GIVE IT NO STARS
ORDERED IN APRIL HASNT ARRIVED.
REQUESTED CANCELLATION AND REFUND, NOT HONOURED. THEN BROKE GDPR AND DATA PROTECTION LAWS.
THEY ARE QUICK TO TAKE THE MONEY, ITS BEEN 8 WEEKS NO PRODUCTS. RAISE THIS WITH YOUR BANK.

I placed my order on 3rd May, got a few e mails with " order updates over the next few days including an Evri update stating they were expecting my parcel, then nothing. It's now 31st May and no sign of my parcel or update. Evri still showing as "expecting" the parcel. I will chase up, but have not had response from previous e mail. I wish I had read the reviews before placing my order.

Wonderful product that feels amazing on my skin. I will definately be ordering again.

I cannot believe the difference in just 1 week! The redness is fading and I am starting to look like myself again!

Order 3 weeks ago still not arive.
Dont buy.
SCAM

Order FL113372. I would not recommend using this company. Slow delivery Order placed 4/5/26 today is 30/05/2026 and still saying it’s in transit. As we have not received or tried before subscription is due next week have tried to cancel. They state you can manage your subscription online however when you try to cancel online they direct you to email them.???

Purchased under a "Buy One Get One Free" promotion but only received one item.
When I contacted customer service, I was offered store credit or told to return the product at my own expense. After a lengthy exchange, I was told a refund was being processed and was asked to remove my previous Trustpilot review first, which I did in good faith.
Since then, I have experienced repeated delays, vague updates, and have had to continually chase for information. Despite being shown that the refund was "processing", I still have not received the refund and have not been given a clear explanation for the delay.
What should have been a simple customer service issue has now dragged on for months.
Based on my experience, I would advise potential customers to be cautious regarding promotional offers, customer service, and refund handling.

I just started to use your product, and it has been only a few weeks. Took some time to get the product, [Vitiligo Correction], but finally it arrived.

Order products over a month ago still not arrived been told there.s no refund that can given back as it.s gone back to there company so they.ve got the product an the money total scam

I just started the serum, but I’m loving this serum. It feels light on my face and I think I can already see progress.

Very disappointed with this company.

I placed an order on 12 May and was repeatedly told that my package was on the way. After waiting over two weeks, on 28 May I finally received an email saying the parcel had been returned because nobody accepted delivery, and asking me to confirm my address.

The problem is: the name and address they sent me were not mine at all. I live in the UK, but the parcel was apparently sent to an address in the USA under a name I do not recognise.

The whole situation feels extremely suspicious.

When I asked for a refund because I no longer wanted to wait, they told me they could not refund me because the item had already been shipped. Their solution was for me to refuse delivery when it arrives and then pay the return postage myself.

That makes no sense, especially when I repeatedly asked them to confirm my correct delivery address to avoid another mistake, and they completely ignored those messages.

To make things worse, they keep sending multiple customer survey emails every day asking about my experience, despite me already explaining that I have not even received the product.

Very poor communication, no accountability, and an incredibly frustrating experience from start to finish. At this point it feels more like a scam than a genuine customer service issue. I would not recommend ordering from this company.