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Rated 5 out of 5 stars

I have been taking Femal for 5 years . At the very beginning of my symptoms . Was looking for natural remedy cause I can’t take hormones. Well one thing is for sure . I have barely any symptoms now... See more

Rated 5 out of 5 stars

I'm taking Femal for over a year now and it works, really works. I always had problems taking any kind of hormones, awful side effects. With Femal there are no side effects and no signs of menopause,... See more

Rated 1 out of 5 stars

I subscribed to Femal hoping it would help with perimenopausal symptoms. I think it may have helped with flushes however, I have a back log of the supplement and wanted to pause my order until I had u... See more

Rated 1 out of 5 stars

I placed an order with Femal but it has been returned to them because the address was written incorrectly. I wrote numerous times to Femal to have an update on my order but I never received an answer.... See more

Company details

  1. Pharmaceutical Lab
  2. Pharmaceutical company

Written by the company

SÉRÉLYS PHARMA® was founded in the Principality of Monaco in 2005 to support people’s health and wellbeing by the discovery and commercialization of scientifically proven solutions. SÉRÉLYS PHARMA® designs, manufactures and distributes market leading, scientifically tested nutritional supplements products, based on unique and superior ingredients. All products are derived from nature and all have proven safety and effectiveness profiles.


Contact info

3.3

Average

TrustScore 3.5 out of 5

118 reviews

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Rated 5 out of 5 stars

5 years, love it and always recommend it

I have been taking Femal for 5 years . At the very beginning of my symptoms .
Was looking for natural remedy cause I can’t take hormones.
Well one thing is for sure .
I have barely any symptoms now. When I meet with friends my age … and hear their sufferings that’s when I realize I was fortunate to start early and it’s helping till now .

2 May 2025
Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service, no response to 4 emails. Impossible to remove payment method from account despite cancelling - no confidence it is cancelled & that I won’t receive another packet.

7 April 2025
Rated 5 out of 5 stars

Great customer service and a product…

Great customer service and a product that is making such a difference as I go through the menopause. I’ve been taking this for over a year now and can highly recommend Femal if you’re looking for a natural alternative to HRT.

31 March 2025
Rated 1 out of 5 stars

Although I think the product helped the…

Although I think the product helped the hot flushes customer service is non existing. I subscribed to a monthly order but they send it more regularly and so I had a backlog of 4 months. Trying to find contact details is like looking for a needle in a haystack. I eventually found and email and phone number but neither responded. I eventually had to cancel the payment with the bank. If I'd got through easier, I would have just paused my order but the lack of any contact made me feel like this was a scam.

18 January 2025
Rated 1 out of 5 stars

I subscribed to Femal hoping it would…

I subscribed to Femal hoping it would help with perimenopausal symptoms. I think it may have helped with flushes however, I have a back log of the supplement and wanted to pause my order until I had used what I have. There are very little information on how to change your order or to contact them. I have emailed to now cancel all together and had not response. The phone number on my invoice does not work and I am now beginning to think this is a scam. Very unhappy.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer experience

Sent an email and message on their contact us on their website and have not heard anything. Seeing more recent reviews I worry about their customer service (looks non existent). Website is very slow and glitchy. Will see if I receive the product

16 January 2025
Unprompted review
Rated 1 out of 5 stars

I fear it's a scam website

I placed an order with Femal but it has been returned to them because the address was written incorrectly. I wrote numerous times to Femal to have an update on my order but I never received an answer. Also, it's impossible to sign in the account page because the login details are not recognised and they don't send a link to reset the password although they claim they do. I fear this is a scam website. Don't buy!

25 November 2024
Rated 2 out of 5 stars

Packaging is terrible

Packaging is terrible - this time my box arrived squashed at one end and so far 4 capsules are unusable. The blister packs are damaged and the contents of the capsules have dried up

12 November 2024
Rated 1 out of 5 stars

Poor service

Poor service. I didn't realise I had been put on a subscription - the reminder email went into my spam folder. First I know was a box arriving in the post and £76 out of my account. I hadn't got on with the product - no fault of Femal - and they were fine to refund the unopened parcel. I sent it back recorded delivery. It's now 3 weeks on, no reply to the 3 emails I have sent to them and no refund of the £76 for goods I didn't know I was subscribed to. Not a good experience in any way and there is no phone number available - not sure what to do next as they don't reply to email. I wouldn't normally give a negative review in this way but they haven't given me any other option

1 November 2024
Unprompted review
Rated 3 out of 5 stars

Unfair billing !

I didn't like that i purchased the product which says clearly to take one a day so I received 3 months supply as you are prompted to purchase 3 packs at a time. Then 10 days later I noticed that I was automatically billed on my credit card another 50 plus pounds for another 3 months supply ????? Why ? I emailed customer service immediately and of course got not response ! Very disappointing

2 April 2024

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