To begin with we were disappointed that we had so few interested parties and felt that maybe more could have been done to promote the property. However, once we had sold, Kirsty and her team cou... See more
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Review summary
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Reviews shaping this summary
I bought a house from Fenn Wright
I bought a house from Fenn Wright. Kirsty kept me updated every week. Process was super smooth. I have moved a few times and this is the least stressed I have felt about buying. I never had to chase for things to be done, Fenn Wright were on top of the solicitors all the way to ensure the transaction went smoothly. Would use if I sell in the future.
The best ever company to buy or sell your house …
Well what can I say about this company except they are very professional and helpful. We have had 3 homes to sell & 1 to buy and we have had this company to do all. Everything ran smoothly for all of them, I can't fault them at all. Whenever you wanted to ask anything they would help wherever possible. 2 particularly people I think went out of there way to help us which is Charley (Felixstowe) & Kyle (Ipswich) & I can't thank them enough. We are now happy in our new home and hopefully 2025 will be quieter.
Fenn Wright Sudbury - excellent service…
We recently sold our house through Fenn Wright Sudbury - Suffolk
We could not have been happier
Right from the start our contact Matt was excellent very professional but with a lovely friendly personality
We sold our house over the first weekend and then we had the wonderful Tracey as our sales progresor
We then bought our new home via the same office dealing with Jenny too
All in all we were so impressed
Thank you to the whole team
Happy Christmas to you all
K&K
Excellent customer relationship management
Despite a protracted and frustrating purchase of our house, due mainly to it being a probate sale, I have only words of praise for the way Kirsty supported us throughout the long process. She kept us informed on the progress of the sale and was quick to respond to our many enquiries and concerns and acted as an excellent conduit between buyer and seller. Kirsty comes highly recommended and is a credit to Fenn Wright.
Couldn't have asked for more....
We found the staff in the Colchester Office to be really helpful particularly Ben & Kirsty. Kirsty provided weekly updates from the bottom of our house sale and purchase chain all the way to the top - Thank you.
Fantastic
I bought my house through Fenn Wright & they couldn’t have been more helpful. Constantly on the ball, chasing the right people at the right time to help speed up the process. The communication was excellent too and was consistent throughout, they reassured me at every hurdle and explained anything that might be confusing.
I could not recommend these people enough, especially Kirsty. She was absolutely wonderful and a pleasure to buy my house through. Her customer skills are outstanding and she was incredibly helpful throughout. Thank you
Five star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
A big thank you to the whole team for…
A big thank you to the whole team for holding my hand throughout some difficult times. You were all amazing & I will be thoroughly recommending Fenn Wright of Colchester to anyone who asks! My thanks again to all involved.
Happy buyers
We have just exchanged contracts on our new home, we are buying and not selling so can only talk about our experience of arranging viewings to see the house and then dealing with Fenn Wright as the purchase progressed.
They have been professional, friendly, helpful and accommodating.
Special thanks to Jo (she met us at the house on 3 occasions to do viewings, one of these was at very short notice today). She was lovely! We did another viewing with a lady who I think was called Michelle and she was great too.
Aimee chased progress, liaised with solicitors and the vendors and with us. She was persistent and helped move things along when the process seemed to have stalled.
It seems like a long time ago since our offer was accepted but the person we spoke to then was also very helpful.
All round good service which has not always been the case with other agents during our 11 month house hunting “journey”! Thank you
Excellent client focused service
It wasn’t the easiest journey to exchange contracts but Kirsty supported us all the way. Very client focused, supportive and not just 9 to 5. Jonathan was very diligent with the initial advice and preparing the sales materials.
Professional service from day 1 to the…
Professional service from day 1 to the completion of the house sale.
Our sale was a particularly complicated and difficult sale and would most likely never of happened without the outstanding support of Kirsty King.
We would totally recommend Fenn Wright and would have no hesitation in using again.
Excellent Service
Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks
Nathaniel saved the company’s reputation
If it wasn’t for Nathaniel’s help and assistance this would have been a 1 star review from my experience with other employees! Nathaniel stepped in, put himself in my shoes, delivered on call backs, and literally saved the rental!
He was an absolute asset to the team who could really learn a thing or two from him!
It has been a.pleasure to deal with him and he taken away the bad roster left from my experience prior!!!
Fenn Wright
Fenn Wright, Ipswich assisted me with me with selling my property and were superb. From Chris valuing and then marketing, and the team generally through the marketing process to Debbie who pushed and pushed to get us exchanged. The whole team were super helpful, supportive and empathetic during a very stressful time. I cannot rate them highly enough to sell your home!
Phil, Kris and Kirsty
Phil, Kris and Kirsty all were extremely helpful throughout the purchase of the property. As a first time buyer things can be extremely daunting but the process was simplified and I was aided where needed. The response was extremely fast and I can’t really fault the service I received.
Property Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
Kirsty
Kirsty, at Fenn Wright was superb from start to finish. Not only great at her job but you can tell Kirsty really works hard to push things forward and do best for her clients.
Thank you Kirsty, I wish you all the best.
Grant.
I can not thank Kirsty enough for…
I can not thank Kirsty enough for everything she done to help, the most honest and helpful. Fenn wright have been really good when buying one of their properties. Great job
Excellent service and support
The property was not an easy one to sell. The marketing material that Fennwright prepared was excellent as was their communication and feedback. Once an offer had been agreed the post sales support in seeing the sale through was absolutely superb.
Over and above service…
I always knew I would use Fenn Wright when the time came to sell and I wasn't disappointed. First Phil, then Kirsty have been amazing. Kirsty especially has gone over and above to get us to completion. In fact I was kept more informed by her than I was by my solicitor and the agent we were buying through. Incredible service. If I could give them 6 stars I would!
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