The website is very modern with some neat features like being able to add to your order even after checking out. Product pages contain very detailed schematics. Shipping within Europe was very fa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a clamp back in September. It recently became cracked so I reached out to Fenrir’s support team explaining what happened and sending pictures. They promptly responded and offered me a new and... See more
Prompt customer service, great selection of tools. If one is considering a step in PE and overall well-being I can safely suggest Fenrir. As a customer I vouch to be mindful of their vast info pac... See more
Company replied
Great niche tool on this rather new market. Very satisfied with the quality and design of the product, which makes pumping and clamping such a new, more relaxed and much more efficient experience.... See more
Company replied
Company details
Written by the company
Fenrir empowers men to achieve optimal fitness and wellbeing naturally with no shortcuts, no risks, just sustainable strength and confidence.
Contact info
Edisonstraße 63, 12459, Berlin, Germany
- info@fenrirgym.com
- fenrirgym.com
4.7
Excellent
46 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a minor issue
Had a minor issue, likely caused on my end, and they were great in responding - quick, detailed and responsive. Resolved the situation to my satisfaction and cant' wait to put their product to use. A great addition to my regimen!!!
7 May 2026
Unprompted review
They replaced my clamp.
I bought a clamp back in September. It recently became cracked so I reached out to Fenrir’s support team explaining what happened and sending pictures. They promptly responded and offered me a new and improved product. I can’t tell you how much this means to me. Fenrir is a pivotal player in the PE community and the least I could do to show my appreciation is leave a few kind words.
7 May 2026
Unprompted review
Great product and support
They have a great product and they stand by it.
I had an issue with the product and customer support got back to me and resolved the issue in less than a day.
26 April 2026
Unprompted review
Quality products, excellent customer service
The product is great, good quality and customer service is top notch. Would recommend to friends interested in their products.
24 April 2026
Unprompted review
great service and manners
great service, product had a small issue which was resolved very quickly and professionally.
13 April 2026
Unprompted review
German engineer at its finest!
Very quick customer support and incredibly built products! One can't simply PE without clamping, and there's just simply none better than Fenrir's.
13 April 2026
Unprompted review
Reply from Fenrir
Thank you very much! Our goal is to be the best!
Products and Customer service 5*
Great products and great customer service - you can’t ask for much better
13 April 2026
Unprompted review
Reply from Fenrir
Thank you!
The product is of good quality
The product is of good quality. I got results immediately. 5/5 would recommend.
22 March 2026
Product is great
Product is great. Shipping is a little long, but understandable for a small operation.
22 March 2026
Reply from Fenrir
Thank you very much for your support!
I’m loving the device so far
I’m loving the device so far! It’s pretty straight forward to use and has little to know learning curve. The build quality is definitely very good everything seems well made and secure. The only issue I had was with the time it took to ship out. Well over a month it’s the only reason I didn’t give it five stars. If in the future this gets fixed I can’t see why more people won’t purchase.
22 March 2026
Reply from Fenrir
Thank you very much for your review!
We are a small company ran only by my wife and me, while we both have full-time jobs, so we are constantly doing the best we can and always looking how to improve our processes, so we are definitely on the path to shorten our delivery times.
Cheers!
Prompt customer service
Prompt customer service, great selection of tools.
If one is considering a step in PE and overall well-being I can safely suggest Fenrir.
As a customer I vouch to be mindful of their vast info package and to go through it with time and patience and if anything doesn't make sense just contact the support; I received help in a very timely manner.
20 March 2026
Unprompted review
Reply from Fenrir
Thank you for your review. As a small business ran only by my wife and I, we appreciate when customers reach us as soon as there is any issue so we can have a fair chance of resolving it.
Quality product and excellent support
Really satisfied with this purchase. The product is great and feels well made. Customer service was also excellent and helped me quickly when I had a warranty case. Overall a very positive experience.
10 March 2026
Unprompted review
Reply from Fenrir
Thank you very much!
Incredible products
Incredible products, and even better customer service. I ordered the clamp with a pump adapter, and when it first arrived, everything was there except for one small piece, I contacted them about it (not sure whether it could be remedied given distance and shipping issues), and they sent me a replacement without any charge as early as they could. It takes a bit of time, I think it's a small crew, but the products and customer service are beyond anything else I've run into in this product range. Genuinely, I don't have any complaints.
2 February 2026
Reply from Fenrir
Thank you so much for the kind words!
The business is ran by my wife and I while we both have other full-time jobs, so we are always working to have the best service possible that we can offer.
Broke after a month
original clamp and frame cracked badly on the plastic right around the area the pump adapter mounts connect after about a month of use, replacement part cost $50 and took a month and a half to ship, bad experience overall.
*The only frame screws that were tightened were the ones that were included with the pump adapter that attach the brackets to the frame of the clamp, perhaps I didn't make that clear to you, not that it matters as the quality of the material leaves something to be desired currently, but thanks for the replacement*
29 January 2026
Reply from Fenrir
Our first 2-star review!
Thank you very much for taking the time to share your feedback! Even though it’s a 2-star review, we genuinely appreciate it. Reviews like yours help demonstrate that our business is legitimate, our reviews are authentic, and that we respond to every customer feedback.
Regarding your situation, we have reviewed your order (2790) and our previous communication. In our email exchange, you confirmed that you tightened the screws yourself. As previously explained, this adjustment caused the frame to break.
Although the damage resulted from this, we still offered, in good faith, to send you a replacement set of frames free of charge. We only requested coverage of the shipping costs. These costs have increased due to tariffs and import duties enacted by the Trump administration, which are the responsibility of the customer. This is clearly outlined in our Warranty Policy, available on our website.
We understand that additional shipping charges can be frustrating, and we are actively working to find better shipping solutions to minimize these costs wherever possible.
We appreciate your feedback and the opportunity to clarify the situation.
Cheers!
Gold standard
Improves on the python in numerous ways. Extra forethought in design allows configuration for several popular training styles, yet still exceeds expectations in its core function. The molded removable insert makes maintenance and cleaning far easier. The seams have good tolerances and leaks are not an issue. Warranty is 100% honored in case of any shipping damage or defect. Product has saved a lot of time already just by offering greater precision and predictability in training. Recommended!
3 November 2025
Reply from Fenrir
Thank you very much for your thorough review!
Very good product and a very fast…
Very good product and a very fast support.
When using the fenrir clamp you get the feeling that someone did a huge effort in designing and optimising this product to such excellence.
Thank you for bringing this to our pe world!
22 December 2025
Reply from Fenrir
Thank you so much for the kind words, we strive for the best always.
Exceeds expectations
The order took a while because of build time and shipping. But when it arrived I was surprised by the quality. It is worth the wait. Best purchase I’ve made.
12 December 2025
Reply from Fenrir
Thank you for your review! We display our build time through out all of our website so customers know about it before buying, we know the wait is totally worth it!
Reply from Fenrir
Thank you!
I bought clamp two months ago and it's…
I bought clamp two months ago and it's broke
But fenrir send me a new spare frame I love how he works
8 November 2025
Unprompted review
Reply from Fenrir
Happy to help!
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