Ferber Painting 

DON'T USE THIS WEBSITE ITS A SCAM IF I COULD UPLOAD ALL. THE EMAILS , THE HAVE TAKEN £780 FOR PRODUCTS ON 25TH FEBRUARY 2025 AND HAVEN'T EVEN SENT THE PRODUCTS AND WHEN ASKING FOR REFUND THEY SAID THAT I AM NOT ENTITLED TO A REFUND HONESTLY DON'T NOT USE THIS SITE ( SCAM, SCAM, SCAM) WHAT GET ME IS HOW THE HAVE A SHOP ON SHOPIFY AND GET INVOICE FROM SHOP APP BUT WHEN YOU CLICK ON THE LIKE THEY HAVE NO PRODUCTS ON SHOPIFY,,ITS A SCAM

I ordered to the value of £133. No product, no refund and no recourse with the bank because I authorised the transaction. Steer clear. They are a scam.

I ordered paint stripper, this is items 1 and 3 on google sponsored search. Some liquid arrived smelt like dry cleaning fluid, but it was not paint stripper, we exchanged a lot of correspondence and they agreed to replace the liquid – what a complete waste of time and 40EUR, yes they are scammers hiding behind a façade of a company.

This company is a scam, i ordered a fire retardant and i received 1 liter of simple water

I ordered the Ferber Painting Cockroach Killer, advertised as a bag containing 500 bait stations. The website and product images looked professional, leaving no reason to suspect anything suspicious. A few days later, the package arrived, shipped from Belgium to Spain. The box was well-prepared and didn’t raise any doubts—at first.

However, as I began unwrapping the contents, something seemed off. Instead of bait stations, there was a 1-liter spray bottle filled with an unknown liquid. The label on the bottle matched the product description from the website, claiming it was the item with 500 bait stations. Confused, I thought, What is this? This seems odd.

After emailing customer service and waiting for two days without a response, I decided to test the liquid. I opened the nozzle, and the liquid sprayed out under pressure, releasing a strong, pungent odor—sharp and vinegar-like. Testing it on a surface, I realized it was likely acetic acid or distilled vinegar.

I turned to the internet for further investigation. A search for "Ferber Painting" led me to their Trustpilot page, where I discovered that this was a scam company, allegedly based in Germany.

The company’s LinkedIn page listed only 17 followers and claimed its headquarters was in Newark, Delaware. Initially, their Facebook page appeared professional, with polished branding and posts. However, upon revisiting it more critically, it became clear that this was a professional scam operation using deceptive marketing and fake content to appear legitimate.

Their strategy seemed well-planned, targeting unsuspecting customers with convincing ads and false promises. Unfortunately, this experience serves as a reminder to always dig deeper into unfamiliar companies before making a purchase.

Spanish/ Español

Pedí el Ferber Painting Cockroach Killer, anunciado como una bolsa que contenía 500 estaciones de cebo. El sitio web y las imágenes del producto se veían profesionales, sin dar motivo para sospechar nada extraño. Unos días después, llegó el paquete, enviado desde Bélgica a España. La caja estaba bien preparada y no suscitó ninguna duda, al principio.

Sin embargo, al comenzar a desenvolver el contenido, algo me pareció extraño. En lugar de estaciones de cebo, había una botella de spray de 1 litro llena de un líquido desconocido. La etiqueta de la botella coincidía con la descripción del producto en el sitio web, que afirmaba que se trataba del artículo con 500 estaciones de cebo. Confundido, pensé, ¿Qué es esto? Esto parece raro.

Después de enviar un correo electrónico al servicio al cliente y esperar dos días sin respuesta, decidí probar el líquido. Abrí la boquilla, y el líquido salió a presión, liberando un olor fuerte y penetrante—agudo y similar al vinagre. Al probarlo en una superficie, me di cuenta de que probablemente era ácido acético o vinagre destilado.

Recurrí a Internet para investigar más. Una búsqueda de "Ferber Painting" me llevó a su página en Trustpilot, donde descubrí que se trataba de una empresa estafadora, supuestamente con sede en Alemania.

La página de LinkedIn de la empresa solo tenía 17 seguidores y afirmaba que su sede estaba en Newark, Delaware. Inicialmente, su página de Facebook parecía profesional, con una imagen de marca pulida y publicaciones bien elaboradas. Sin embargo, al revisarla más críticamente, quedó claro que se trataba de una operación de estafa profesional que utilizaba marketing engañoso y contenido falso para parecer legítima.

Su estrategia parecía bien planificada, apuntando a clientes desprevenidos con anuncios convincentes y promesas falsas. Lamentablemente, esta experiencia sirve como un recordatorio de que siempre se debe investigar más a fondo a las empresas desconocidas antes de hacer una compra.

I would give 0 stars if I could. Ordered micro cement, nothing turned up, customer service was AI chat bot. Total scam.

I ordered 5 litres of stone varnish but only 1 arrived. I have send them over 30 e.mails requesting the rest of the order but only get a stock reply. Stay away from this company if you value your money !

Please be aware of this company!!!

Company sells products but does not deliver. When you contact them via mail or website chat, you get promising words for weeks, but after a few weeks still no products and only false promises.

Do not use this company! The paint did not arrive and they did not refund! They kept promising to refund but never did !!

Worst company I've ever come across! The product they sold me is nowhere near passing for micro cement. Waited 2 months for it to arrive and had to keep chasing for updates, then it turns out to be the cheapest powder filler-type substance, not microcement!

Not only has it wasted my time and money, it's ruined my substrate for any chance of applying actual microcement! Absolutely awful.

Have been trying to get a refund from them for over a month and I just get taking round in circles with them on email with nothing more than "thank you for your patience". All patience has gone! I've literally been scammed out of my money for a fake product.

Now I'm getting bouncebacks on my emails so can't even get through to them anymore.

This company is an absolute scam!!! What can we do about it?!

Beware, scammers!

As many have already written here, this company is 100% fraudulent. At first, I waited more than three weeks for delivery, and when I received the parcel (a set of microcement for the floor was ordered), I discovered an incomprehensible composition in plastic bags without identification marks or any instructions, the labels on the varnish cans were printed very poorly, and Inside the cans there is a liquid that looks more like glue. In addition, the jars with the supposed primer and fixer were miniature - a maximum of 200 ml, while the labels indicated 5 liters, and there was ordinary technical water inside! Be vigilant and under no circumstances order products from this site!

Scam company !!! Fake tracking number received. No response for messages.

RUN!! Order placed on 24/01/24 for 1 liter of intumescante paint, the package arrives damaged on 30/01/24 so refused (it is even the site manager who advises me to refuse because the product leaked, the cardboard was wet). The same day, I warn the merchant with photos and after a first reassuring message with apologies, nothing was done for a new shipment or a refund. Worse, the merchant replies that he must see with the carrier and waits for answers from him and sends you emails like CHAT GPT. The carrier gave him the damaged package on 24/02/24 and no further progress since.
IT IS NOT UP TO THE CUSTOMER to suffer the delivery disorders and the relationship walking/ carrier!!! Scam or Bad business management?? In any case the result is there - no product/ no refund! So do not make the same mistake.
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FUYEZ !! Commande passée le 24/01/24 pour 1 litre de peinture intumescante, le colis arrive endommagé le 30/01/24 donc refusé (c'est même la responsable du site qui me conseille de refuser car le produit fuyait, le carton était mouillé). Le jour même, je préviens le commerçant avec des photos et après un 1er message rassurant avec des excuses, rien n'a été fait pour un nouvel envoi ou un remboursement. Pire, le commerçant répond qu'il doit voir avec le transporteur et attend des réponses de sa part et vous communique des mails type CHAT GPT. Le transporteur lui a remis le colis endommagé le 24/02/24 et pas de nouvelles avancées depuis.
CE N'EST PAS AU CLIENT de subir les désordres de livraison et la relation marchant/transporteur !!! Arnaque ou Mauvais gestion commerciale ?? En tout cas le résultat est là - pas de produit/pas de remboursement !! Donc ne faites pas la même erreur.

I only could recommend to stay away - SCAM
I only could recommend to stay away from this company. We ordered with them 2000 kg (25 bags x 40 kg) wooden pellets and properly paid for it. This all happened in Spain. Then "fun" started when they tried to tell us that they could not find our address for delivery. We tried to call, email, contact them numerous times, no luck. We also advised them seeing package info on courier tracking page that whatever they sent to us had weight of only 4 kg and it is not definitely 40 bags of pellets for stove with weight of 2000 kg. They just kept replying with generic emails. We went further and contacted courier company and they CONFIRMED to us that the package they had was only 4 kg in weight, so we had not accepted it. And now this scam company is trying to threaten us with collection of cost for product they had NEVER SENT to us in first place and never delivered. Stay away from them and warn your friends about such service so you would not get burned with something like that

Scam company! BEWARE!!
Ordered their Wood Glue on the 24th August. DPD delivered via Czech Republic (?!) on the 5th September.
Inside there was a bucket filled with WATER!!! Fortunately we felt the water rattle inside the cardboard box so we filmed the opening of the box and the plastic container ( that was sealed). Video available. Charges to be pressed.

Hello Amerigo,

We would be grateful if you shared how things look and feel.
Your review helps us and the community that supports us,
and it only takes a few seconds
40 Bags of 25 kg of Firewood
2/2/2023 13:21
Scusate, ma avevo sbagliato data

These are thieves. They charged me on my card over a dispute about prices. They never responded to my e-mails asking me for reimbursement. Banks should not allow charges made by these companies. I already request to block this company for further payments.

AVOID FERBER PAINTING Misleading Sales by Ferber Painting ordered pellets, only received empty bags and no refund actioned by them despite requesting with 30’days - PayPal resolved in my favour

I purchased Microcement Kit per 10m2 x 3, so material for 30 m2 plus Fire retardant total 329eur. Goods came delayed more than a week from original promise. Unfortunately only 2 packages 25kg and 4 kg. Usual cosumption of microcent is 1.5kg/1mm2/m2, if we accept only 1kg/1mm2/m2 there should come at least 60kg of material (not counting Primer and final Warnish).
So 29kg total packages look suspicious.

I decided to return goods immediately, unfortunately their support is delaying my request for return shipping labels (and even address where to return). I have already iniciated dispute through card company.

Stay away from them.

Still waiting for our wooden pellets for 2 months now, no telephone, no mails nothing.
Its a Company in Germany? or in United Arabs? we dont know! we contacted german "verbraucherschutz" and theyre on it, they had multiple complaints with this company. its a scam!!!!!