While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Proper shit bulgiarlan company i got 1500€ credit paid for 4months like 700€ and still i done early repayments and still paid 1500€ the shittesr company ever fck them all

Rated 1 out of 5 stars

Absolutely disgraceful company!, I had used them a couple of times previously, and paid promptly on every occasion! I got declined and called them to ask why? Was told they had been having techni... See more

Rated 1 out of 5 stars

Awful company, avoid at all costs. Ridiculously high interest rates, and will constantly offer you more money. Do not do proper credit checks and fail to provide service they should offer and do due d... See more

Rated 1 out of 5 stars

Couldn't pass from the registration process. Done the ID verification, but was unable to proceed because the software was giving an error. Contacted support, but they didn't help, told me to repe... See more

Company replied

Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Loan agency

Information provided by various external sources

Application can be completed in 2 minutes. All applications will be subject to credit vetting and affordability assessments. 7 DAYS A WEEK. First-time customers can borrow up to £500. Existing customers, if they qualify, can borrow up to £500 as a MicroLoan or up to £1000 as an instalment PlusLoan. Representative example: APR 1270% if borrowing £400 for 4 months. Interest: £265.48. Interest rate: 292% p.a. (fixed). Total amount repayable: £665.48 by four instalments of £166.37. Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk


Contact info

1.1

Bad

TrustScore 1 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(856)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick & Easy

Quick, easy and painless. Will recommend.

10 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Thanks for your feedback Paul! We're really happy to hear you've been pleased with our easy to use service!

Rated 5 out of 5 stars

I find Ferratum easy to use and very …

I find Ferratum easy to use and very informative, and the repayments are always taken on the correct dates. I would recommend the company to all my friends and family.

10 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Thanks so much for taking the time to leave us a review, John. We're so glad you're pleased with our services and happy to have you back whenever you need us!

Rated 5 out of 5 stars

Good for quick short term cash …

Good for quick short term cash especially like the text feature no forms to fill in quick and easy

10 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Thanks, Derek. You're right, our loans are great for helping you in a short-term fix!

Rated 5 out of 5 stars

Exellent fast service would recommend …

Exellent fast service would recommend to friends and family

10 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Thanks so much for taking the time to leave us a review. We're so glad you're pleased with our services and happy to have you back whenever you need us!

Rated 5 out of 5 stars

Loans made easy

Easy to use.no fuss I have used different loan companies ferratum are the easiest to deal with great!

9 January 2018
Unprompted review
Rated 2 out of 5 stars

Helpful swift service

Helpful swift service but in the event of needing to contact them, it’s almost impossible

9 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Hi Michael, I'm sorry you've had difficulty to get in contact with us. We have a variety of ways customers can get in touch, including text, email, facebook and calling our team or requesting a callback, so customers can get in touch with us easily.

Rated 5 out of 5 stars

Great Service

They are quick and easg to use and let you know within a few minutes if you have been ac cepted with your clear amount for repaying staff are friendly and helpful great service

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Straight forward and quick response time

Straight forward and quick response time meant that I found Ferratum easy to use and I wasn't waiting for hours for a response. The text messages regarding the progress of my application helped me to know what was going on and the money was in my bank much quicker than I thought it would be.

9 January 2018
Unprompted review
Rated 3 out of 5 stars

It is a very fast way to be approved.

It is a very fast way to be approved.
However on two separate occasions it has been hard to contact by phone and have no reply from email.
When trying to bring my pay date forward via text. It has not come out till the original date and for the full amount.
However I do love the fast transaction ls when applying and the easy fill in form is great. I will continue to use the company.

9 January 2018
Unprompted review
Ferratum logo

Reply from Ferratum

Hi Daniel. Thanks so much for taking the time to offer us feedback. We love hearing from our customers and always take their comments into consideration.

Our Customer Care phone lines can get very busy at certain times of the month. We make sure we have plenty of ways for customers to get in touch with us when they have any issues. As we are currently working on ways to improve our My Ferratum service to make it more useful for customers, so your feedback is really helpful.

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look