Good website with plenty of choice but the website says there may be an additional charge from Ferryscanner - the actual amount only appears on the payment page - more than 15% . Other sites off a muc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was able to book fairly quickly but (and I don't normally post negative reviews, but you did ask me to review you...) the website is a bit clunky. Also, the App is a great idea but the booking can't... See more
Company replied
We contacted Ferryscanner. At first we didn’t have contact with a person but with the chatbot. It was a little bit difficult to get to a real person. But as soon as we got in contact with Aggelika she... See more
I had an issue due to a strike in Greece , travelling from Piraeus port to Syros resulting in a cancelation . Zoe and Irini took the issue in their hands since the Seajet company I was traveling with... See more
Company replied
Company details
Written by the company
Ferryscanner is your go-to platform for ferry bookings, offering a seamless experience to travelers worldwide. With access to thousands of ferry routes and hundreds of ports, we provide real-time pricing and availability, so you can easily compare and book ferries from any device. Whether you're setting sail for the gorgeous Greek Islands, venturing to Italy's idyllic destinations, or exploring other hidden gems around the world, Ferryscanner connects you to top ferry operators, guaranteeing great value and convenience. Our intuitive booking platform and mobile app (available for both Android and iOS) make planning your next adventure effortless. Download the app from the Play Store or App Store to access ferry bookings on the go and stay updated with the latest offers. We ensure a smooth and straightforward process, so your journey begins with a smile. Trusted by countless travelers, Ferryscanner combines cutting-edge technology with personalized service to make every trip memorable. For any inquiries, please contact the Ferryscanner support team via our website's live chat or write to us via Instagram/Facebook. Let us be your travel partner, bringing you reliable ferry crossings, competitive prices, and unforgettable travel experiences.
Contact info
Miltiadou 7, 10560, Athens, Greece
- ferryscanner.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Good experience: website design and functionalities are easy to handle, checkout process is fast and pragmatic, secured payment and prompt confirmation. I recommend ferryscanner and will reuse it for future bookings.
17 February 2026
Unprompted review
Reply from Ferryscanner
Hi Eric,
Thank you for taking the time to share such detailed feedback.
We’re pleased to hear that navigating the platform felt intuitive, the checkout process was efficient, and that everything from payment to confirmation worked smoothly. Providing a secure and well-designed booking experience is always our priority.
We truly appreciate your recommendation and look forward to assisting you again with your future ferry travels.
— The Ferryscanner Team
Reply from Ferryscanner
Hello,
Thank you for sharing your experience.
We’re glad to hear that the cancellation process was handled smoothly and without complications. Making changes when needed should always be simple and efficient.
We look forward to assisting you again in the future.
— The Ferryscanner Team
Very helpful staff
I booked the wrong date for a trip for my family, and the Ferryscanner team - Danai - changed the resy for me so easily.
Experience was very good.
16 February 2026
Unprompted review
Reply from Ferryscanner
Hello Tom,
Thank you for sharing your experience.
We’re glad everything was sorted out smoothly and that Danai was able to assist you with the date change without any hassle. It’s great to know the overall experience met your expectations.
We look forward to assisting you and your family again in the future.
— The Ferryscanner Team
Reply from Ferryscanner
Hello Alain,
Thank you for your review.
We’re pleased to hear that arranging your ferry trip felt quick and straightforward. Making the reservation process simple and efficient is always our priority.
We look forward to assisting you again in the future.
— The Ferryscanner Team
It was flawless
It was flawless — the booking platform is very user-friendly.
16 February 2026
Unprompted review
Reply from Ferryscanner
Hello Ertan,
Thank you for your review.
We’re pleased to hear that arranging your ferry trip felt quick and straightforward. Making the reservation process simple and efficient is always our priority.
We look forward to assisting you again in the future.
— The Ferryscanner Team
Easy booking, clear info, good cancellation options
I booked tickets via Ferryscanner and really liked how smooth the whole process was. The booking flow is simple, the platform is clear and well organized, and the trip/ticket details are easy to understand. Cancellation/change options are transparent and well explained. Overall, a great online platform for buying ferry tickets — I’d use it again.
15 February 2026
Unprompted review
Reply from Ferryscanner
Hi Chris,
Thank you for taking the time to share such comprehensive feedback.
We’re very pleased to hear that the entire process — from selecting your route to reviewing ticket details and understanding the modification options — felt clear and well-structured. Transparency and ease of use are key priorities for us, so it’s great to know that came through in your experience.
We truly appreciate your trust and would be happy to assist you again with your future ferry travels.
— The Ferryscanner Team
Very good experience
Very efficient Mrs. Aggeliki she helped me to change my tickets very easily!
16 February 2026
Unprompted review
Reply from Ferryscanner
Hello Luisa!
Thank you so much for your amazing review. We are delighted to hear that Aggeliki was able to assist you efficiently and make the process of changing your tickets so easy. Our team remains at your disposal for anything else you might need.
Kind regards,
Zoe
Prompt and quality service on my request
16 February 2026
Unprompted review
Reply from Ferryscanner
Hello Spyros!
Thank you for your kind words. We are glad to hear that we met your expectations and handled your request efficiently. Feel free to contact us again if there is anything else we can do for you!
Kind regards,
Zoe
Reply from Ferryscanner
Hello!
Thank you so much for your kind words. We are thrilled to hear that you had a great experience booking with us and we are looking forward to serving you again in the future!
Kind regards,
Zoe
Terrible website
Terrible website, freezes regularly, especially when you're in the middle of a payment, you never know if you booked or you didn't, also if you go back a page it loses half of the ferry options. Terrible GUI.
15 February 2026
Unprompted review
Reply from Ferryscanner
Hello Dimitris!
Thank you for your feedback! We always strive to provide high-quality service and we are glad we met your expectations. We remain at your disposal for anything else you might need regarding your ferry tickets.
Kind regards,
Zoe
Reply from Ferryscanner
Dear Beth,
Thank you so much for your kind feedback! We are thrilled to hear that you found our website easy to use. Our goal is to make the booking process as simple and fast as possible for everyone. Have a wonderful trip!
Kind regards,
Zoe
Reply from Ferryscanner
Hello Roef!
Thank you for your amazing review. We are glad you found our booking process straightforward and user-friendly and we hope to see you again soon!
Kind regards,
Zoe
It was easy to fill the fields and…
It was easy to fill the fields and also quick .
12 February 2026
Unprompted review
Reply from Ferryscanner
Hello Suela!
Thank you for your kind words. We are glad you had a smooth and efficient booking experience with us. We wish you a wonderful trip!
Kind regards,
Zoe
Ferryscanner was very efficient
Ferryscanner was very efficient, easy to use, didn't add on any fees, sent emails and invoices. Very Happy with Ferryscanner would recommend them to everyone.
10 February 2026
Unprompted review
Reply from Ferryscanner
Hello Yvonne!
Thank you so much for your amazing review! We are thrilled to know that you appreciated our transparent pricing and efficient service. We wish you a wonderful trip and look forward to serving you again!
Kind regards,
Zoe
Very happy a simple booking and a good…
Very happy a simple booking and a good price. A first time user of ferry scanner.
10 February 2026
Unprompted review
Reply from Ferryscanner
Hello Keith!
Thank you for your 5-star review. We are delighted that your first booking with us was such a positive and budget-friendly experience. Our team remains at your disposal if there is anything you might need regarding your ferry tickets!
Kind regards,
Zoe
It’s all in Greek
10 February 2026
Unprompted review
Reply from Ferryscanner
Dear Raff,
We are sad to hear you had a bad experience whilst using our website.
Please note that we aim to make our website as user friendly as possible, so we currently support more than 20 different languages and currencies that the user can choose from. You may change these from the top right of your screen.
Kind regards,
Grigoris
Filippo was great
Filippo was great! In 5 min time everthing was arranged! Super, thank you very much
9 February 2026
Unprompted review
Reply from Ferryscanner
Hello!
Thank you for your wonderful feedback! We are thrilled to hear that Filippos was able to assist you so quickly and efficiently. Providing fast and reliable service is what we aim for. We wish you a fantastic trip and look forward to serving you again!
Kind regards,
Zoe
Ferryscanner gave in the wrong booking number. POO instead of P&O
Do not book with ferryscanner for the ferry from Dover to Calais. Lady at the desk could not find our reservation under the correct name.
8 February 2026
Unprompted review
It was easy to use ,quick respond to…
It was easy to use ,quick respond to the orders given
4 February 2026
Unprompted review
Reply from Ferryscanner
Hello Sebastian!
Thank you for your feedback! We are delighted that our system and response times met your expectations. Our team remains at your disposal if there is anything we can assist you with regarding your ferry tickets.
Kind regards,
Zoe
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