Fetchapet  Reviews 

My darling cat made it safe and sound from uk to Australia. Rachel was very helpful throughout and genuinely cared. Recommended for choice.

We emailed originally nearly a year ago about enquiring for our dog to fly. We got a response pretty much straight away with all the details, pricing etc. We then processed to book a flight for Lottie. Sally has been so helpful with everything. There were a few things I wasn't sure on and she helped me. Emails were really fast at responses. I would definitely recommend using this company

From the initial enquiry to the last update as my dog went through check in at Heathrow, Fetch a Pet have been amazing. From telling me what paperwork I needed, to coordinating with the local import company in Thailand, everything was made simple and easy by Sally. When we got to the meeting point, Nick was outstanding. He kept us calm so that our pup Lina stayed calm. And we got an update once she was checked in. Sally also checked in after we arrived to make sure we were all ok. A really lovely gesture. Would highly recommend

The experience was great! The dogs were very well looked after and arrived safely. Would highly recommend this company.

Fetchapet took excellent care of my puppy and kept me informed with photos and updates every step of the move - I would highly recommend them to anyone needing to export a dog from the UK.

Very reliable service which I've used twice to export then re-import my cat. Good, timely communication and advice to help navigate the rules and paperwork. Entirely satisfied with the experience.

I cannot recommend Fetch a Pet highly enough. They transported my dog, Mickey, from Heathrow to Larnaca, Cyprus and were absolutely amazing from start to finish. They answered every single question I had, no matter how small or silly it may have seemed, and were always patient, reassuring, and professional. I felt supported at every step of the process, which made what could have been a very stressful experience so much easier. Most importantly, Mickey arrived home safely and well, and that means everything to me. Thank you, Fetch a Pet, for taking such great care of my dog and for being there every step of the way.

I used this company to help ship my cats from England to bermuda and they were fantastic from start to finish my cats where very well looked after and I got regular updates on there wellbeing such as photographes and emails

Absolutely incredible service!

Nick was so amazing and lovely and eased my worries.

Sally was always there if I ever needed anything.

Could not recommend more!

Fantastic experience - every question I fired their way was answered in detail, I felt incredibly comfortable and confident in flying the cats over from the UK to Australia. Rachel did a superb job!!

Rachel & the staff at Fetchapet were just fantastic. No matter how many times I phoned them with questions and/or needed help, they were there for us and nothing was ever too much trouble. My Hungarian Vizsla Brody was picked up by Nick, who reassured us Brody would be fine and that we probably would get fed up with photos and voice notes/messages they would send. True to Nicks words we got lovely little videos, photos and voice notes/messages via a WhatsApp group. A teary goodbye to our boy knowing we would not see him until beginning of December. (10 days in quarantine for Australia) Nick felt like a friend reassuring us with a hug before driving off with Brody. I never had to worry about him at all as I could see how happy he was in their care. I have read other peoples reviews and cannot better express any more than those already written. Thanks so very much Rachel and all the staff at Fetchapet. I just was so lucky I picked the right people to export our precious cargo and care for him while he boarded with them.

I am writing to give a huge thank you to Rachel and her team for the safe transportation of our 2 dogs Jethro and Molly from the UK to Cyprus .
From the very beginning nothing was to much trouble , Rachel picked our dogs up from our home in Norfolk and took them to Fetchapet’s kennels to be seen by a visiting vet for all their checks , they had plenty of space to exercise and Rachel sent some wonderful pictures and videos .
Jethro is sometimes very difficult to feed especially if he is away from home , Rachel hand fed him to make sure he got his food , so grateful, over and above the call of duty .
Jethro and Molly arrived in Cyprus 2days later fit and healthy
Thank you Fetchapet

incredible service - they really cared about my boy as if it were their own! Sally also made sure i was on top of all my appointments ect.

An amazing company, for whom nothing was too much trouble. l was delighted when they said they would drive all the way up to Co. Durham to collect my feral cat who arrived uninvited into our garden over a year ago, but now is domesticated, but wary of strangers, which is why l was worried that he would not settle into his cattery with Fetchapet. lt took a while, and a lot of patience, which was awarded by happy photos of him in his new room. Having been a picky eater, his new carers said he ate anything he was given! When the time came for Puss to be carted off to Heathrow, where Fetchapet waved him off on his flight to Thailand. When he arrived after his 12 hour journey, he was happy to be back with us, and has settled well into his new home. Fetchapet deserves every star in the book.

A great company, with great caring staff. We all get a little bit nervous when we transport our furry friends overseas, but absolutely no need if you use fetchapet. They are pet lovers and take the upmost care in the transportation and documentation. All I can say is thank you very much, my dog and I are now living half the way around the world, in my idea of paradise

It was very important to get me doggies over to Thailand from the UK in the most stress free way, for them and me, as possible.
I had lots of questions and concerns but by starting the process early enough and discussing everything with Fetch-a-Pet, it all went perfectly.
I cannot stress the importance of starting the process early.I am suggesting a minimum of 6 months prior to your planned departure. Fetch-a-Pet gave brilliant advice and I was able to get everything in place. Including things I did not realise I had to do.

Rachel was amazing and we couldn't have relocated our cat from the UK to Australia without her. From helping me feel rest assured about cargo travel to guiding us through each step, to making sure Joey got to his flight safely, Rachel took a huge weight off my shoulder. Great knowledge and everything went smoothly, even with an anxious, reactive kitty. Joey is now settling into his new Aussie life. Thank you!

Rachel and the whole team were fantastic. They went above and beyond to ensure our situation was addressed, Annie our dog was taken care of, and all with minimum stress. We were able to completely rely on them for all of the admin to ensure a seamless journey for her. While she was in their care we were receiving multiple updates and photos of her (clearly having an amazing time). I can’t praise them enough! Thank you!

Friendly and helpful team. They helped me transport two dogs and two cats from the UK to Cape Town. Thank you guys!