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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting its responsiveness and helpfulness in resolving issues like missing items, shipping blunders, and return processes. Many people appreciate the quality of the clothing, describing pieces as high-quality, stunning, and luxurious, with some items becoming long-standing wardrobe staples. However, some customers were dissatisfied with the product quality, mentioning issues like cheap materials, ill-fitting clothes, and items not matching website descriptions. There were also concerns regarding returns, with some people reporting difficulties and claims of stained or damaged items upon return. A few other people also felt that the shipping times were long, and some experienced unhelpful customer service in specific situations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While many reviewers praise the great... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of clothing, mentioning soft... See more

Order

People report ambiguous experiences with order. Many customers express frustration with orders not arriving... See more

Response time

Reviewers highlight positive aspects of response time. Customers frequently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow this is going to sound like a robot but truly best customer service I've ever recieved. Two items were missing from my order, I emailed customer service and had a personal response and perfect sol... See more

Rated 5 out of 5 stars

Recently I purchased the loveliest of cardigans. Being a member I so appreciate the quality and workmanship of this piece. I have been allergic to wool since my 20’s. I am able to wear few sweaters wi... See more

Rated 5 out of 5 stars

I just signed up for the quarterly membership and placed a pretty big order in preparation for a work trip. I didn’t realize some items are shipped internationally so was worried nothing would come in... See more


Company details

  1. Ladies' clothes shop

About Few Moda

Written by the company

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Few Moda is a members-only luxury online marketplace. We use the same manufacturers as brands like Reformation, Theory, Aritzia and Max Mara to develop and manufacture our products, with no middlemen in our supply chain. By buying directly from these manufacturers, our members can enjoy 50-80% savings on even the most deluxe-quality fashion pieces, compare to leading brands.

Join hundreds of thousands of Few Moda members today and shop exclusive insider products at unbeatable prices, available to only members.

SHOP BEST SELLERS

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Contact info

3.9

Great

TrustScore 4 out of 5

714 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Love all my new few moda pieces!

Love all my new few moda pieces, such high quality for great prices and have already recommended the brand to friends. Shipping was fast and, while I didn't need to return any items, appreciate the fact that free returns are available. Costly return shipping often prevents me to buy more from other retailers so I love that I can purchase things from few moda knowing that the return process is easy. My only complaint is that so many items are out of stock in my size, but I understand that not overbuying product is what helps contribute to lower price that is passed onto consumers, so I understand the reason for out of stock items.

21 July 2024
Rated 2 out of 5 stars

nothing has worked so far...

so far nothing I've purchased has worked out. It's all been ill fitting or poor quality. Also - why don't you have petite sizing?

23 July 2024
Few Moda logo

Reply from Few Moda

Hi Ranjana! We are so sorry to hear that. We are currently working on our sizing and the quality as we know there are some improvements to be made. We would love to address, and hopefully solve this issue with you. Please reach out to customerservice@fewmoda.com so we can try to make things right!

Rated 1 out of 5 stars

I placed an order 15 days ago

I placed an order 15 days ago, it has not been delivered and the updates your company sends are total BS. I’m considering asking for my membership fees back. Total FAIL.

16 July 2024
Few Moda logo

Reply from Few Moda

Hi Catherine! Due to your order being shipped from an overseas warehouse, the package was delayed due to customs clearance in the United States. We deeply apologize for the inconvenience and appreciate your patience during this time. We want to assure you that this is not reflective of our standard shipping times.

We have looked into your order and found that your order has been on the way to you. It will arrive tomorrow.

Rated 1 out of 5 stars

I orderedn a dress to come in the time…

I ordered a dress to come in the time period that you estimate prior to purchase. There was also no option for expedite shipping which I would have done if I knew my order was going to take over 10 days

17 July 2024
Few Moda logo

Reply from Few Moda

We are so sorry for the delays and inconvenience caused. Please email us at customerservice@fewmoda.com and we would be happy to assist you.

Rated 5 out of 5 stars

Beautiful clothes at a great price

I ordered three different dresses and estimated the size I would need based off of the size guides provided with each dress. Each dress looked just as beautiful as the photos when they arrived (which is not always the case when we online shop!) and the sizes fit perfectly! I'm so happy with my purchases and the price of them as well! Getting high-quality clothing without the artificial mark-up in price is amazing and how all shopping should be...

11 July 2024
Rated 1 out of 5 stars

The quality of these pieces was…

The quality of these pieces was disastrous. I am sending it all back. Shockingly bad.

18 July 2024
Few Moda logo

Reply from Few Moda

We are so sorry for the delays and inconvenience caused. Please email us at customerservice@fewmoda.com and we would be happy to assist you.

Rated 2 out of 5 stars

The item was the wrong color and came…

The item was the wrong color and came with stains. I ordered the set in a tan color and i received a white one. There were also small (what looked like coffee) stains on the front of the blouse.

16 July 2024
Few Moda logo

Reply from Few Moda

Hi Emily! We apologize for the wrong and dirty item you received, and our customer service staff has reached out to you to solve the problem.

Rated 4 out of 5 stars

the clothes come in a reasonable amount…

the clothes come in a reasonable amount of time, though refunds can take 3-4 weeks to show up at times. Customer service is responsive. The clothes are really pretty - not great for those in the 12/14 XL and up category - it's hit or miss in that size and absent if you get larger. But lovely clothes that are as stated on the website and as pictured. It's just a case of fit depending on the garment.

13 July 2024

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