Feyral Reviews 3,617

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I Have ordered my Feyral Joy twice, both were great options, the quality is high and also the service is great 100% recommended.

Rated 5 out of 5 stars

Three Feyrals so far, all the same results: Tears of joy, the moment they see their beloved hairy friend portrayed in that jewel, they get emotional… These is an original idea, a unique gift, a gr... See more

Rated 5 out of 5 stars

Highly recommend. The finished product is genuinely beautiful and the detail is incredible - right down to the shape of the cat's collar charm. Unmistakable likeness. Feyral were also great at keeping... See more

Rated 5 out of 5 stars

Impressed by the step by step details that I received for each process of the fabrication. My wife and I found the work to be stunning! As a matter of fact, I had intended to film the experience o... See more

Company details

  1. Jewellery manufacturer

Written by the company

Designed in Italy 🇮🇹 Create your unique piece of jewelry using your pet's favourite photo ❤️ "Such a love... Deserves more"


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful piece of jewelry.

Our cat was sadly ran over recently so I wanted to get my wife a little necklace of her. I must say, the work is fantastic and she was so happy with it. She's been wearing it every day since and showing everyone.

The picture is not as detailed as I'd hoped but this was no fault of Feyral, it's just because the cat was mostly White and of course, this doesn't show too well when being etched in to metal.

Overall though, very pleased with the purchase and the communication with the company.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Very nice item

Very nice item. Well made with intricate workmanship. I'm very happy with Feyral and will definitely be buying from them again.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Best thing did

I have had 7 made up to now 3 were gifts for family and they loved them they were excellent copies of the pictures I sent they make fantastic gifts for family and friends with pets one was for sister who lost her dog last year it made her cry it was that good a copie

9 June 2024
Unprompted review
Rated 1 out of 5 stars

Colour fades

The keyring when it first arrived was beautiful. However after a few months the shine disappears. We took good care of it and didn’t expose it to cleaners or perfumes etc.

Contacted customer service. Pretty much said we won’t do anything about it but we will give you 20% off your next purchase. I’d never buy anything from them again.

22 April 2024
Unprompted review
Rated 4 out of 5 stars

Personalised Keyring

I ordered a keyring with my dog on it. It looks exactly like him, is fabulous quality and I’ve had lots of compliments on it.

My original keyring got lost in the mail and it took a while to hear from the company when I requested an update, but once they got in touch they made a replacement and sent it out straight away.

I’m about to order another one for our new dog too. Would recommend.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service and beautiful creations

Just received my order and it's beautiful. Identical to the photo I submitted and really good quality. I have just ordered another for my Dad who recently lost his furbaby and I know he'll love it too.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Top class. A must have for any pet lover. Pick a good photo and turn it into a stunning keyring. Highly recommended

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Left heartbroken

I ordered a memorial piece, came within the time scale stated, but I fortunately it was not the piece I received.

I opened the package, and found someone else’s pet instead. I am absolutely gutted and heartbroken as I didn’t get what I payed for, and someone else now has my boy!

Their reply was, send us a photo of what you received. No sorry was offered.

This experience has upset me greatly, and I wouldn’t suggest ordering from them at all.

I also noted that they claim to be Italian, but the package came from China.

24 March 2024
Unprompted review
Rated 1 out of 5 stars

Really poor quality item and really…

Really poor quality item and really poor quality customer service. The item received had incomplete text engraved and the customer services team do not respond to my emails. Two months have passed and the gold plating has worn away through to show the silver metal below. A very poor quality item and extremely poor customer service. I would recommend that you spend your money elsewhere.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

fantastic item

fantastic item, made my wife so happy. Adhered to the picture perfectly. Quick turnaround was a real bonus

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Such a fantastic likeness of our cat

Such a fantastic likeness of our cat. Instantly recognisable and such a wonderful gift for my (cat-obsessed) daughter's 21st birthday. Love it. Have recommended it to lots of other people.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Just perfect

Super fast shipping, this gift was complete faster than I could have imagined. The detail on the photo we used came out to perfection-every smiling tooth and cute curl. My wife LOVED IT! Have already purchased another.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Dog keychain

I ordered a keychain of my dog that passed away. It arrived quick and as described. Good attention to detail and very close to the picture sent of my dog. A good way to remember him.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

So cute!

The keychain I bought is absolutely stunning. Gave to my boyfriend for Valentine's and he loves it. I will buy the same for myself ❤️

16 February 2024
Unprompted review

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