Farringdon House Financial Services Reviews 40

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Finding Farringdon House Financial Services was the best thing that could have happened to me and I truly believe I would not have been able to buy my flat without them. Louise's consistent reassuranc... See more

Company replied

Rated 5 out of 5 stars

Louise is extremely professional, polite, knowledgable and brilliant. She is patient, helpful and gave me a lot of great advice when I needed it. Louise's honesty and clarity was invaluable. I highl... See more

Company replied

Rated 5 out of 5 stars

I honestly can't recommend Louise enough to act as anyone's mortgage advisor. She took the time to understand our situation then thoroughly went through all our options in what turned out to be a slig... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t speak highly enough of Louise Canter who helped us secure our first home buy I such a short window! She was attentive to our needs, clear and readily available for communication an... See more

Company replied

Company details

  1. Mortgage broker
  2. Insurance broker

Written by the company

Farringdon House Financial Services are a family run advisory firm specialising in Mortgages, Protection and General Insurance. Farringdon House Financial Services is a trade name of Louise Mary Canter which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership on DD-MM-YYYY.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supported every step of the way, highly recommend!

Finding Farringdon House Financial Services was the best thing that could have happened to me and I truly believe I would not have been able to buy my flat without them. Louise's consistent reassurance, knowledge, professionalism and excellent communication meant I was in the safest hands possible throughout the whole home-buying process. Highly recommended!

15 July 2024
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a really lovely review! It was a pleasure helping you Erica and hope you have settled in well! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

5-Star Service from Louise

It's been such a pleasure working with Louise from Farringdon House Financial Services. She truly went above and beyond to support me through the entire mortgage process. Professionalism, promptness in answering any queries, and genuine interest in a client's case. Louise, thank you very much for your help and support - I really appreciate your hard work, dedication and kindness while delivering a 5-star service.

10 April 2025
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review, Alex! So pleased we were able to help you with your mortgage despite the change of property along the way! Hope you are enjoying your new home. We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise at Farringdon House

Louise is extremely professional, polite, knowledgable and brilliant. She is patient, helpful and gave me a lot of great advice when I needed it. Louise's honesty and clarity was invaluable. I highly recommend Farringdon House. Buying a home can be very stressful, but Louise worked very hard to make the process as simple as possible.

1 April 2025
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a really nice review, Kamlan! It was a pleasure helping you and hope you have settled in well! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Brilliant Mortgage advisor

I honestly couldn’t speak highly enough of Louise Canter who helped us secure our first home buy I such a short window! She was attentive to our needs, clear and readily available for communication and resilient in getting us through obstacles to get our purchase over the line. Louise was instrumental making this process smooth and decisive and we will definitely be reaching back out when venturing our second property.

28 November 2024
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us such a lovely review, Khari! So pleased we were able to help with your purchase and hope you have settled in well! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise was incredibly helpful…

Louise was incredibly helpful throughout the entire process. Louise answered all of our many queries quickly and efficiently. She also went above & beyond in helping push other elements of our chain, in order keep the process moving! Would definitely use Louise again, and recommend others to do so.

1 June 2024
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review, Olivia! So pleased we were able to help! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Amazing Service

I have worked with Louise twice now and she is brilliant. She has a lot of knowledge in what she does and gives you the most appropriate advice. She is fast and efficient - 100% recommend.

22 April 2024
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review, Bessey! It was a pleasure helping you on both occasions! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Oustanding adviser

Louise was instrumental in helping us finance our first flat. As non-locals, we had many questions, and she was always happy to answer them. She also had excellent knowledge of the products offered by various financial institutions. Her service and attention were outstanding!

1 July 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review, Rafael! Glad we were able to help you with your mortgage on your first property, it was a pleasure helping you! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise made our move so much easier…

Louise made our move so much easier than we could have ever hoped - she took the stress out of sourcing the right mortgage with clear and accurate advice on the best solution for our circumstances -throughout the process Louise kept us up to date with progress making for a happy conclusion to what could have been a stressful time.

15 September 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review, Steve! We are so pleased we were able to help you with your mortgage and take the stress away! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Mortgage services

Louise was extremely knowledgeable and helpful, she went above and beyond to get us the best mortgage. I could not recommend Louise Farringdon House Financial Services more.

31 August 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review, Elouise! We are so pleased we were able to help you with your mortgage! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

First class support, with going-beyond-expectations as part of the service

We have used Louise’s services twice in the last 18 months, on both occasions resulting in mortgages that are both competitive and a good fit to our circumstances. All main stages of the transaction were conducted over video calls at a time to suit us, mostly evenings.

We first used Louise to source a mortgage for our daughter, a first time buyer. My wife and I were both involved in the process to guide our daughter, but we needn’t have worried. Louise tailors her approach and advice to her client, in this case someone with no experience. To begin with Louise provided a clear explanation of what would be involved and what would be required from our daughter.

This transaction was pretty straightforward; it was a first-time buyer with a clean credit record. Louise worked seamlessly with our solicitors and the transaction went without a hitch. Throughout Louise was proactive and managed all stages in a timely manner. We were so impressed we decided to engage her again for our own remortgage a few months later.

The process for our own mortgage was very similar, although we are both seasoned borrowers and we were clear on our borrowing criteria. Even so Louise was able to source several competitive products and we selected a mainstream lender, with legal services bundled as part of the mortgage deal.

Once the legal process started we ran into issues. The bank-appointed solicitors were woeful, losing documents, requesting information multiple times and changing personnel on our case several times. With our existing mortgage expiry date looming Louise stepped things up on our behalf. She spent hours on the phone chasing and finally escalating our case. Eventually Louise managed to wrestle completion over the line.

We are very happy with our mortgage product, which now looks super-competitive next to today’s rates. The issues we experienced were with the lender’s appointed solicitors. Louise’s focus and tenacity in getting things sorted were well beyond expectations. I would thoroughly recommend her services.

2 December 2022
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us such a lovely review, Guy, it really means a lot! We are so pleased we were able to help you with your daughters mortgage as well as your own remortgage, it was lovely getting to know you all! We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise has been incredible

Louise has been incredible during the purchase of my first property. Nothing is too much trouble for her and she is incredibly knowledgeable about the process and how to get the best possible deal and rate. She is quick to respond and takes great care with everything that she does. The whole process was seamless and I can’t thank her enough for all she has done for me. I would always recommend Louise to anyone looking to purchase or remortgage a property.

12 October 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review, Vicki, we really appreciate it! We are so pleased we could help you with your mortgage to purchase your first home and hope you have settled in well. We wish you all the best and look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

I used Louise to purchase my first…

I used Louise to purchase my first property. I was quite in the dark with what I was doing and Louise was very helpful with the whole process, any questions I had, she was more than happy to assist, which was exactly what I needed. She was always at the end of the phone and replied in great time. I would recommend to anyone and will definitely be using FHFS again in the future!

20 September 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review Kimahl, your kind words mean a lot. It was a pleasure helping you purchase your first property and really hope you've settled in well. We look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise is fantastic

Louise is fantastic! Very knowledgeable and was able to easily help me with my mortgage renewal.

29 September 2022
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review, Jodie! We are glad we were able to help you with your remortgage. We look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

I could not recommend Louise enough!!!

I could not recommend Louise enough!!!
In the height of the interest rate rise nightmare, Louise managed to secure us a great rate and get our re-mortgage through despite a number of issues caused by our solicitor. She was calm, efficient, knowledgeable and an absolute pleasure to work with. I will continue to use Louise in the future and recommend her to anyone in need of a financial advisor!! Thank you Louise

23 August 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review, Emma! We are so pleased we were able to help you with your remortgage and look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Gizem

Louise, who acted as my mortgage broker, was absolutely amazing! She got me the mortgage offer in less than 2 weeks and was very helpful throughout. This company is highly recommended!

17 March 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review Gizem! It was a pleasure getting to know you and so pleased we were able to help. We look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise has been absolutely great with…

Louise has been absolutely great with lots of advices and with the best mortgage! Absolutely the best choice!

23 August 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review Diego! We are glad we were able to help. We look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Couldn't be happier with the service and will 100% be using again.

Louise was so helpful helping me buy my first house.
Very educational and supper fast communication. She kept me updated and informed throughout the whole process and best of all was able to secure the best deal!!
Couldn't be happier with the service and will 100% be using again.
Highly Recommend.

17 August 2022
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a lovely review James! It was a pleasure helping you with your mortgage to purchase your first house. Hope you have settled in well and we look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Had a great experience working with…

Had a great experience working with Louise from Farringdon House Financial Services, she was very helpful, informative and supportive throughout our journey. Thank you once again!

8 August 2022
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review Huseyin! We are so pleased we were able to help you through your house buying journey. We look forward to helping you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

Louise was excellent

Louise was excellent. She helped me so much with the purchase of my house. She was patient and listened to concerns and needs to find the best solution. It was a very personalised service. I’d work with her again and again and would recommend her to anyone.

13 February 2023
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review! It was a pleasure helping you with your mortgage to purchase your house. Hope you have settled in well and we look forward to hearing from you again in the future. Take care, Farringdon House Financial Services.

Rated 5 out of 5 stars

We cannot thank FHFS enough for their…

We cannot thank FHFS enough for their hard work and efficiency throughout our purchase process with them. They were always happy to go above and beyond to make sure we completed by our time sensitive date. Thankyou !

27 September 2022
Unprompted review
Farringdon House Financial Services logo

Reply from Farringdon House Financial Services

Thank you for taking the time to leave us a review Sian! It was a pleasure helping you with your mortgage to purchase your first home. We look forward to helping you again in the near future. Take care, Farringdon House Financial Services.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look