While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Opening the account was an efficient process, with the Fido team performing their kyc checks in a professional and well informed manner. They kept us up to date on the progress albeit it we didn't exp... See more

Company replied

Rated 5 out of 5 stars

Very smooth setup of my/a new bank account, for both professional and personal account A dedicated account manager, which is really helpful Application for a bank card, a Mastercard debit card, was... See more

Company replied

Rated 5 out of 5 stars

For a start up everything worked like clockwork for me. Very easy sign up and quick review. Account was setup within minutes. Found the deposit very simple to use. And money was transferred near... See more

Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Money transfer service
  4. Private Sector Bank

Written by the company

Business current accounts, tailor-made to your requirements. Accounts come with a dedicated account manager, 24h customer care, and exclusive exchange rates. Apply to open an account online now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

My IBAN in incorrect I can't make use…

My IBAN in incorrect I can't make use of it ...

30 January 2023
fidomoney logo

Reply from fidomoney

Thank you for contacting us and your feedback. Please note that if you try to make a domestic GBP payment on faster payments this is for UK to UK transactions only. Please contact hello@fidomoney.com to assist you further.

Rated 5 out of 5 stars

Great company and very helpful staff

Great company and very helpful staff. Always go above and beyond for customers and think outside the box. Highly recommended

28 January 2023
fidomoney logo

Reply from fidomoney

Thank you for your positive feedback! We're glad to hear that our team is providing exceptional customer service. Thank you for choosing us!

Rated 5 out of 5 stars

Cannot express enough of my great…

Cannot express enough of my great experiene with Fidomoney and executive Mr. Ed Kaya who was professional and knowledgeable and very informative on opening account. Obvious teamwork is great and skilful. Highly recommend Fidomoney without any hesitation.

12 January 2023
Unprompted review
fidomoney logo

Reply from fidomoney

Thank you so much for the feedback! We're glad to hear we are providing excellent customer service! Thank you for choosing us!

Rated 5 out of 5 stars

Business banking made easy

The team really took the pain out of set up. They have been diligent and professional and frankly it’s one less thing I need to worry about as a business owner. I could not recommend them enough.

6 January 2023
Unprompted review
fidomoney logo

Reply from fidomoney

Thank you for recommending us, we are very appreciative! We're also very pleased to have provided you with exceptional customer service!

Rated 5 out of 5 stars

Had a great experience with Fidomoney

Had a great experience with Fidomoney, so helpful and the team were incredibly supportive. I got my company account setup so quickly and smoothly. Thanks to all the team.

16 January 2023
Unprompted review
fidomoney logo

Reply from fidomoney

We're glad you had a great experience and that we were able to support you! Thank you for choosing us!

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with fidomoney. The team were very informative, supportive and extremely professional. I would recommend them to any who wants to set up an account.

4 January 2023
Unprompted review
fidomoney logo

Reply from fidomoney

We're glad you had a great experience and that we were able to support you! Thank you very much for the recommendation, it's appreciated!

Rated 5 out of 5 stars

Amazing Support

Fantastic team and amazing support. We are very happy to be working with Fido

1 January 2023
fidomoney logo

Reply from fidomoney

Thank you very much!, we are also happy to be working with you!

Rated 5 out of 5 stars

Opening the account was an efficient…

Opening the account was an efficient process, with the Fido team performing their kyc checks in a professional and well informed manner. They kept us up to date on the progress albeit it we didn't experience any delays and had our account in great time.

15 December 2022
Unprompted review
fidomoney logo

Reply from fidomoney

Thank you for your positive feedback! We're glad to hear that our team is providing exceptional customer service. Thank you for choosing us!

Rated 5 out of 5 stars

Very smooth setup of my/a new bank…

Very smooth setup of my/a new bank account, for both professional and personal account
A dedicated account manager, which is really helpful
Application for a bank card, a Mastercard debit card, was handled swiftly

5 January 2023
Unprompted review
fidomoney logo

Reply from fidomoney

Thank you for your positive feedback! We're glad to hear that our team is providing exceptional customer service. Thank you for choosing us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look