FIELDBOSS Reviews 3

Two words... ""no regrets."" The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. They know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time.

"Highly positive experience with the team, we will be continuing to rollout FIELDBOSS to further businesses over the coming year.The FIELDBOSS team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs.Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout."

I was an early adopter with FIELDBOSS and have now been using the product for more than 9 years. I would say I have a close relationship with its development team and have very much enjoyed working with them as the solution has become what it is today. FIELDBOSS is based upon the robust and ever improving Microsoft Dynamics platform which is highly customizable. The FIELDBOSS Team listen to the issues that matter to building services contractors and find ways to improve the product through regular upgrades. Support is always quick to respond and provide accurate and detailed response to solve operational problems, which are usually caused by the user's incomplete data or failure to follow a business flow in the correct order.