Fields Domestic Appliances & Kitchens Reviews 238

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go b... See more

Rated 5 out of 5 stars

After our integrated combi microwave oven failed we needed a replacement for guests due to dine in a few days. Fields were able to supply, fit and remove the old appliance quickly and efficiently. How... See more

Rated 5 out of 5 stars

Thankyou so much for going the extra mile as usual! Freezer and fridge installed, washing machine unplumbed and removed. And you even cleaned the floor underneath the old machine. A challenging rearra... See more

Company replied

Rated 5 out of 5 stars

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of so... See more

Company replied

Company details

  1. Appliance shop
  2. Appliance repair service
  3. Kitchen supply shop
  4. Vacuum Cleaner Shop
  5. Washing Machine & Dryer Repair Service
  6. Washing Machine & Dryer Shop

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best!

Fields offered me the best financial deal, the best retail service, and best installation ! Can’t say more than that!

6 November 2020
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Reply from Fields Domestic Appliances & Kitchens

A 5 star review with all our services..Thank you

Rated 5 out of 5 stars

Excellent service

Friendly, helpful and efficient service. I just telephoned, spoke to a lady who was knowledgeable about the product I required, I ordered it and it and was delivered and fitted within days. The driver who fitted the product (washing machine) was helpful and very efficient and the machine was in place and working in no time.

6 November 2020
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Reply from Fields Domestic Appliances & Kitchens

We really appreciate the review , look forward to helping in the future.

Rated 5 out of 5 stars

My parents had been without an oven for…

My parents had been without an oven for 2 months. Every time Curry’s delivered they said they couldn’t fit it as there was an issue with gas pipe. After 3 attempts they gave up. I contacted Fields on their behalf and within 5 days they had an oven fitted and are looking forward to a roast dinner this Sunday. Can’t fault anything at all. Would definitely recommend!

1 November 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

We are glad your parents are all OK . With any Domestic Appliances just give us a buzz.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, price OK taking into account inclusive of delivery, connection and disposal. Nice to support a local retailer in these times.

31 October 2020
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Reply from Fields Domestic Appliances & Kitchens

A 5 Star review we are very pleased .

Rated 5 out of 5 stars

love my new fridge/freezer

love my new fridge/freezer it is a very solid the deliver very good .

29 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Glad the Fridge Freezer is exactly to your requirements .Look forward to helping in the future.

Rated 4 out of 5 stars

Advice and service very good and…

Advice and service very good and helpful - I`ll award 5 stars when they have managed, in the midst of their hectic schedule, to fit in the delivery and installing of my warming drawer.

28 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Hoping the Warming Drawer has arrived,Thank you for your review.

Rated 5 out of 5 stars

Friendly

Friendly, concise, swift and efficient service. Great all round. Thank you.

27 October 2020
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Reply from Fields Domestic Appliances & Kitchens

A concise review thank you.

Rated 4 out of 5 stars

Great service all round

Prompt service over the phone. Installer arrived at appointed time and quickly overcame difficulties. Machine tested and old machine taken away. Follow up call the following day to check that all was ok. Great service all round.

27 October 2020
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Reply from Fields Domestic Appliances & Kitchens

An informative review on our continued fab service,Thank you

Rated 5 out of 5 stars

The shop took my order on Saturday…

The shop took my order on Saturday morning and my new machine was delivered on Thursday. The carpets were covered before the old machine was taken out, and the gentleman gave me time to clean the floor, which hadn’t seen the light of day for sometime! The new machine was fitted quickly and efficiently, and it’s workings explained. A well deserved 5 star rating. Thank you

23 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Glad we managed to get you up and running quickly .

Rated 5 out of 5 stars

Great service

Replacing our under counter fridge was a great experience from the moment we walked into the show. Selection, purchase and installation was easy. The installation engineer made the process look simple and completed quickly leaving a clear and perfectly fitted unit. Very happy. (We now realise how ‘bad’ our old fridge was !)

22 October 2020
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Reply from Fields Domestic Appliances & Kitchens

A lovely review , for our team , Thank you.

Rated 5 out of 5 stars

The engineer was very helpful and…

The engineer was very helpful and professional. Thank you.

19 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Our engineer does work very hard and 5 Stars will be appreciated . Thank you.

Rated 5 out of 5 stars

Extremely helpful in the shop when…

Extremely helpful in the shop when making a choice of which dishwasher to purchase. Delivery on time by a very nice gentleman who competently fitted new appliance in position & took away old machine.

18 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Thank you for taking the time to write us an amazing review.

Rated 5 out of 5 stars

Great service keeping us well informed…

Great service keeping us well informed of development and superb fitting service in addition. High quality staff.

18 October 2020
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Reply from Fields Domestic Appliances & Kitchens

We glad we have managed to keep you informed throughout the wait with Covid19 , Thank you for your review.

Rated 5 out of 5 stars

Fields was extremely helpful when I was…

Fields was extremely helpful when I was choosing my new washing machine. Delivery and installation was done on time and very efficiently. I appreciated their subsequent call to see if I was satisfied. To know I can return to them with any queries I might have is a real bonus. Thank you Fields.

17 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Thank you for the great review, as ever any situation ,just phone.

Rated 5 out of 5 stars

We are very pleased with our new Neff…

We are very pleased with our new Neff dishwasher.
It was delivered and fitted with the utmost care. We would certainly order from Fields again in the future.

17 October 2020
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Reply from Fields Domestic Appliances & Kitchens

We are glad your Neff Dishwasher is doing its job, Thank you for the kind review.

Rated 5 out of 5 stars

Great advice in local store (Gerrards…

Great advice in local store (Gerrards Cross) really good estimate of delivery time and very knowledgeable and efficient delivery and installation.

15 October 2020
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Reply from Fields Domestic Appliances & Kitchens

Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Great service

15 October 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for your kind comment.

Rated 5 out of 5 stars

Old fashioned customer service at its best

My dishwasher was condemned during the warranty period by the manufacturer due to an ongoing electrical fault.

I contacted Fields from whom I purchased the appliance with the details from the manufacturer repair centre and they sourced another dishwasher (different brand due to limited availability) within 2 hours, ordered it and promised to call within 48 hours with an ETA and install date.

When I had problems reaching the manufacturer fir a call out they rang on my behalf and booked one of the many service visits to try and repair the machine.

Amazing customer service from a small but well run company, truly putting the customer first.

7 October 2020
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Reply from Fields Domestic Appliances & Kitchens

A comprehensive review about the dilemmas you have faced with the team involved to the end .
We are grateful of a 5 star review .

Rated 5 out of 5 stars

I ordered a replacement induction hob

I ordered a replacement induction hob. The service was excellent and I was given a realistic time scale for supply and fit. The work was undertaken and the job completed very quickly and professionally. I would recommend Fields to anyone requiring domestic appliances fitted.

30 September 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We are glad you are helping us ,with increasing the knowledge of our continued excellent service to the world...Thank you for your kind words.

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