Fièra Cosmetics Reviews 1,924

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in improving skin appearance, such as providing a natural glow, smoothing texture, and offering excellent coverage without settling into lines. Many people also commend the company's customer service, describing it as exceptional, responsive, and helpful in resolving issues promptly. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with the ease of ordering and the quick delivery of products. However, some customers were dissatisfied with their orders, specifically mentioning issues with receiving products that were different from what they expected, such as changed formulas or packaging without prior announcement. A few other people also felt that certain products did not perform as advertised, with some experiencing sensitivities or finding the product ineffective for their specific needs.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the concealers for their coverage,... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the concealers... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am repeat customer.Love foundatuon with concealer,neck cream,and I am excited to next try moisturewiser face cream and apple arem cell creams.Hydrating to skin and foundation doesnt settle into line... See more

Rated 5 out of 5 stars

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more

Rated 5 out of 5 stars

​I recently had an issue with an order and reached out to the Customer Happiness Team. I was assisted by Jocelyn, who was incredibly professional and kind. She resolved my problem immediately and went... See more

Rated 5 out of 5 stars

I've been using their moisturizer for almost a year now. At forest i just liked it for how light it felt. I had purchased some of their concealer and liked their coverage and color. I noticed that... See more


Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

I would appreciate if you gave us more…

I would appreciate if you gave us more notice that our auto ship is coming earlier. I love this product but find that I need to order earlier, thinking that it counts as my auto ship, then get notification you are shipping the same product just a week or so after I’ve place an order for that product. I now have two full bottles of the Stem cell. Retired, on a fixed income, it’s ftudtrsting..

19 April 2026
Rated 5 out of 5 stars

Happy with Products and Service

Love the eye shadows - great selection of colors! Also like the mascara colors, but the blue isn't quite navy and i it doesnt seem to go on as heavily as the other colors. Love the eyebrow gel and range of eye shadow colors!

18 April 2026
Rated 1 out of 5 stars

Very sensitive skin

I had a bad reaction to the Bakchuiol facial treatment. My face broke out in redness, like a heat rash. I have been sensitive to lightening products in the past, so it might be that I just have super sensitive skin. I have used the concealer with no issues, but I hesitate to use the moisturizer, etc. Just wanted to be honest, and sorry it did not work for me!

5 April 2026
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello JT,

Thank you for taking the time to share your honest feedback, we truly appreciate it.

We’re very sorry to hear about the reaction you experienced. While Bakuchiol is generally known as a gentler alternative to retinol and is often well-suited for sensitive skin, we understand that everyone’s skin is unique and can respond differently. Your experience is important, and we’re glad you listened to your skin.

A member of our Customer Happiness Team will be reaching out directly to you to ensure we collect the correct information, as we take any reports of skin reactions very seriously and do need to document them.

Thank you again for sharing your experience — it truly helps us continue to improve and support our customers.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

Great product..

Great product... Feels good when applied knowing the product has been created without harmful ingredients.

3 April 2026
Rated 4 out of 5 stars

Be careful when you order

Fiera charged my credit card once they had it with no authorization from me for products that I did not request. I sent the product back according to their instructions and paid for a tracking return from US Post Office. According to the tracking, the package was received by someone at their street address on March 26. As of May 1 they have given me a refund for the purchases I notified them that I did not order. It took a while and after giving Fiera a bad review, but they did credit my card.

22 April 2026
Unprompted review
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Jill,

Thank you for taking the time to share your feedback.

We’re truly sorry to hear about your experience and that we’ve lost your trust we understand how frustrating this situation must have felt.

After reviewing your case, we can confirm that your return was received and your refund has now been fully processed, including the item you did not intend to order. We sincerely apologize for the delay in processing this, especially after you had already provided tracking information we understand how important timely resolution is.

We’d also like to clarify that Fièra does not process unauthorized charges. We regret that this situation caused concern and did not reflect the level of service we aim to provide.

Your feedback has been taken seriously and shared with our team to ensure we handle similar cases more efficiently moving forward. If there’s anything further we can assist you with, please don’t hesitate to reach out — we’re here to help.

Warm regards,
Victoria
Fièra Cosmetics

Rated 5 out of 5 stars

Makes my skin looks good

I love how this product makes my skin look. At my age, foundation settles into the wrinkles or accents them. I don't see that with Fiera. I've had people compliment me on my skin (wrinkles and all)! It does a great job of covering the brown spots without feeling heavy.

1 April 2026
Rated 5 out of 5 stars

Attention all Women..not just over 50!

II was really surprised at how comfortable my face felt..and I think I need to purchase again..because It actually did make my skin not just feel nice and comfortable but I do not have to wear foundation everyday!! I love that about The products I purchased. Any woman over not 50 but over 60 should take this opportunity ..You can text me later..no kidding. This is wonderful..I thought it was my hoping this was good..its more than good.I am almost ready to reorder! Thank you Fiera..Great results..

19 April 2026
Rated 4 out of 5 stars

The company responded well when I…

The company responded well when I requested a replacement of the product due to its spilling out of its package before arrival. Of course I would’ve given it the full five stars if that hadn’t happened in the first place, but their ability and willingness to rectify the situation was great.

29 March 2026
Rated 5 out of 5 stars

I really love this product

I really love this product. I don't use heavy foundations and color matching is usually really hard for me. The foundation works well very creamy and gives me natural glow. Trying other Fiera products too.

3 April 2026

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