Fièra Cosmetics Reviews 1,924

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in improving skin appearance, such as providing a natural glow, smoothing texture, and offering excellent coverage without settling into lines. Many people also commend the company's customer service, describing it as exceptional, responsive, and helpful in resolving issues promptly. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with the ease of ordering and the quick delivery of products. However, some customers were dissatisfied with their orders, specifically mentioning issues with receiving products that were different from what they expected, such as changed formulas or packaging without prior announcement. A few other people also felt that certain products did not perform as advertised, with some experiencing sensitivities or finding the product ineffective for their specific needs.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the concealers for their coverage,... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the concealers... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am repeat customer.Love foundatuon with concealer,neck cream,and I am excited to next try moisturewiser face cream and apple arem cell creams.Hydrating to skin and foundation doesnt settle into line... See more

Rated 5 out of 5 stars

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more

Rated 5 out of 5 stars

​I recently had an issue with an order and reached out to the Customer Happiness Team. I was assisted by Jocelyn, who was incredibly professional and kind. She resolved my problem immediately and went... See more

Rated 5 out of 5 stars

I've been using their moisturizer for almost a year now. At forest i just liked it for how light it felt. I had purchased some of their concealer and liked their coverage and color. I noticed that... See more


Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

NOT A REPUTABLE COMPANY TO DEAL WITH ONE ON ONE

Their product irritates my skin.
I tried to cancel an auto ship.'
They refused and sent me the product anyway.
There was two day gap in shipping they
didn't care.
I have be trying for two weeks and they won't send me a code so I can send it back.
If you order their product do it through Amazon.

30 December 2025
Unprompted review
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Betsy,

Thank you for sharing your feedback, and we’re truly sorry for the frustration you experienced. We completely understand how upsetting it can be when communication isn’t clear and expectations aren’t met our agents should have done a better job keeping you informed.

We want to clarify that a refund was issued to you prior to the submission of this review, and we hope that helped resolve the matter on your end. For future returns, you no longer need an RMA code; the only requirement is that your order ID is clearly marked on the outside of the box to ensure a smooth return process.

Over the last few months, we’ve updated our strategy to make customer support faster and more seamless. We’ve improved how our team communicates and refined our return and shipping procedures so issues like this are less likely to happen again.

We truly appreciate your feedback, as it helps us improve for everyone. Our Customer Happiness Team is always here to assist if you need guidance on returns or any of our products.

Thank you for giving us the opportunity to improve!

Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

Great company!

The customer service staff is superb. They answered my questions right away and were very helpful in getting my problem solved. I like that the company is local. And the moisturizing cream that I use is the only one that I’ve ever used that really works. When I put my makeup on, it does not pill. any other moisturizer that I’ve used always pills.

7 December 2025
Rated 5 out of 5 stars

Easy on easy off

Easy on, easy off. The concealer/foundation is light and does not cake on my face, nor does it settle in the wrinkles. There are enough colors that I didn't have a problem doing a color match. I have 3 of the colors, for summer, winter and one to brighten those dark areas.

15 December 2025
Rated 3 out of 5 stars

New and improved doesn't always mean better

I really prefer the original concealer. The new purple container one is very watery and doesn't give much coverage at all. It was disappointing actually but that's how we learn, right? So my experience is if it's not broken, don't try and fix it. Stick with the original black tube.

2 August 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Liz,

Thank you so much for taking the time to share your feedback!

We’re glad to hear how much you enjoyed the original Luxury Concealer in the black tube, and we completely understand your preference. We’re sorry that the All-In-Wonder™ didn’t meet your expectations we know consistency and coverage are so important when it comes to concealer.

Your feedback is incredibly valuable, and we’ve shared it with our product team as we continue to refine and improve our formulas. We truly appreciate you giving the new product a try, and we hope to keep providing solutions that work well for you.

Warm regards,
Victoria from Fièra Cosmetics

Rated 4 out of 5 stars

All-In-Wonder vs Luxury Concealer

I decided to try the new all-in-wonder concealer and foundation. I specifically wanted to use this as an under eye concealer but found it thinner than the luxury concealer I had been using from Fiera. It did it did not provide coverage for my under eye dark circles. Customer service was wonderful and refunded my money. I then bought another tube of the Fiera luxury concealer. To be honest, the luxury concealer does not provide enough coverage for my under eye dark circles, but I use it as a primer for Tarte Shape Tape which provides full coverage but is drying. The Fiera product works as a great primer since it is very hydrating. I have also used it as an eyeshadow primer.

8 December 2025
Rated 5 out of 5 stars

DARK CIRCLES DISAPPEAR ....AMAZING

THE LUXURY CONCEALER IS THE BEST MAKEUP PRODUCT I HAVE EVER USED. I AM 79 YRS OLD AND HAVE TRIED THEM ALL! MY DARK CIRCLES DISAPPPEAR AND I FEEL LIKE I CAN FACE THE WORLD. I USE IT AROUND MY MOUTH AS WELL AS ON OTHER AREAS OF MY FACE. NO FOUNDATION NEEDED. I NEVER AM GOING TO BE WITHOUT THIS STUFF.

15 October 2025
Unprompted review
Rated 4 out of 5 stars

I love all the products I have the only…

I love all the products I have the only thing I would like to see improved. Is the foundation coming in different packaging so that when you need to combine two colours to make your match, it would be easier than pulling out of the tubes.

11 December 2025
Rated 5 out of 5 stars

Holy Grail of Concealers

By far the best concealer I have ever used! As a 50 yr old woman, hydration is a must, and Fiera delivers that with just the right amount of coverage with a dewy finish that is not too greasy. If you're on the fence, don't be.

22 December 2025
Unprompted review
Rated 4 out of 5 stars

Customer service was great, products still 'meh'

Customer service was great; when I answered an email prompt to review honestly the 2-in-1 coverup/base makeup
('barely medium coverage, didn't work for me as a camo cream or under-eye')
with a "Do you really want this /\ ?", they refunded the product, even though I'd let the time to return it run out.
I've tried another product since (meh), and a third - the Bakuchiol Firming Eye cream - which I left me with the impression of drier skin around my eyes so had to switch back to my usual, for awhile. (The Bakuchiol may have been firming and anti-puffing, but not moisturizing enough for this northern clime). For the cost, I'd expect visible, better results than with what I've been using, but I haven't seen that, so probably won't purchase any more.
(I was doing better price-wise with my selective purchases.)
On the other hand, I had handily refunded a purchase that did not work AT ALL, so no red flags.

21 October 2025
Rated 3 out of 5 stars

Not All-In on The All In Wonder concealer

The All In Wonder concealer - foundation is marketed as an upgrade from the luxury concealer but I'm not sure that's true. I tend to use more of it so I know it won't last as long. The application brush is nice to have. The biggest issue is it separates in the tube so when you want to squeeze just a little out runny milky lotion comes separate to concealer color cream. I even squeeze the tube around with the cap on to try to mix. If you can get the balance right the concealer goes on nicely, feels light and covers ok.

27 March 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Lily,

Thank you for taking the time to share your detailed feedback — we truly appreciate it.

We understand your concerns around the consistency and separation you experienced with the All-In-Wonder™ Concealer + Foundation, and we’re glad to hear that when applied correctly, you found the finish lightweight and nicely covering. Feedback like yours has been incredibly important to us.

Based on insights from customers, our team has been actively refining the formula to improve texture and stability, ensuring a creamier, more consistent application experience. Your comments help us continue to improve and deliver products that meet expectations both in performance and ease of use.

Thank you again for sharing your experience — it truly helps us continue to enhance the Fièra experience for all of our customers.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

Repeat customer, excellent customer service

I’ve used these products for over a year now and they are great. Customer service is also exceptional. I made a mistake with my recent order and wrote to them letting them know, and they got back within less than a day and they were able to help me out even more than I thought they could…above and beyond expectations!

13 December 2025
Unprompted review

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