Fiets-stoeltje.nl Reviews 434

Week after week, I'm left hanging by the show! Emails go unanswered! "AI ‘Rik’ gives vague answers... Not recommended so far...

I could find all necessary accesories in the website and received the packages on time carefully packaged

Doesn’t fit the seat. Perhaps yepp mini comes in different versions.

The product arrived on time, sent updates about delivery and everything is good with the product. Nothing to complain.

Fast delivery from order date. The products weren't packaged as secure as they could be. The child seat and child bike helmet were loose in a box (only with air cushions for a basic level of protection).

Great choice options, accurate descriptions, reasonable prices and good delivery experience!

I didn't received my order, the pages appears to be sent, and I don't have an active response from client service.

There was lack of communication for the delivery. Customer support replied back to emails very late and also nobody pick up the phone.

when i try to contact the customers services for asking about my orders, i receive this message :

Delivery has failed to these recipients or groups:
info at Fiets-Stoelenje.nl (info at Fiets-Stoelenje.nl)
Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

maybe it's temporary, i don't know.

Even one star is too much for this company. It must be a scam website. They promised I would have my delivery in 1-3 days. I waited a week and they hadnt even sent it out. Customer service NEVER answers to the phone, have tried several times in several days. Finally after 2-3 days wait they replied to my several emails with just one scentence saying they dont have stock of the item I ordered. Very rude, no apologies or anything. I asked them to cancel my order, and this I had to wait 3 days again. Now it has been almost 2 weeks since the cancellation and I still have not received my money back! This is unacceptable since they did not have to wait for me to return anything to them, they just need to click the money back to me. And all in all they have kept my money for almost a month now! This is a scam compny and I would avoid at all costs!