Fife Country Reviews 232

This is the 4th item I have purchased from you. All correct fit and as described. Delivery time a little long but probably just a busy time of year for everyone.
A great selection of clothes and footwear for my outdoorsy husband. Thank you

Excellent service from initial phone call to delivery. Everything spot on. Hope you all had a great Christmas. Happy New Year to you all

Recently ordered a fleece lined shirt and an outdoor sweater. Items arrived promptly via Royal Mail. Both items are of very high quality and were very well packaged. Ordered on Sunday 18h December and items arrived on 22nd of December. Whole shopping experience from customer service to delivery was very positive. Will certainly purchase again from this company.

A simple lousy customer service.
Despite two emails and completing two online forms, nobody bothered to respond. Endless discounts, we were going ahead to pay online, when we gather with all the discounts, a difference of a little over £4.00 in the pricing, than if you took discounts into question.
Email even addressed to MD, negative response. hence the title of this review.

Now had two waterproof fleece jacket from you one for me and one for my wife very very good super warm thanks a lot

First time I have ordered from Fife Country, everything from ordering to delivery has been spot on, even when I made a query about something I got an immediate reply. Superior quality goods, would definitely be ordering from you again.

Great service. Everything we buy from Fife Country is great quality.

I have now had three orders from Fif. Each time, the products have been excellent quality and they are wearing well. The service and delivery are good, so I shall continue to order from this company.

Great products and great customer service

The second pair of boots, the same problem, eyelet on left hand boot comes detached after wearing 3 times. So now I have to wait for 2 weeks while the boots are returned so they can look at them! Appalling quality control.

Placed my order by phone. What a surprise to be greeted by a such a welcoming voice and my order taken with such efficiency and product knowledge. Credit card transaction easily made and was assured my order would be delivered within 10 days. Really astonished when my parcel arrived within 3 days, such service is rare these days. All items were just as I had ordered, great quality and superb fit. Will certainly recommend and use again.

I ordered by phone at lunchtime on the 3rd (November) and received my parcel by Royal mail today 10th wow that's brilliant.
I've ordered before and the quality is very good and haven't gone up in price since before covid, another tick ✅

Have purchased many hundreds of pounds worth of goods from fife country and never had any real problems until now.
Bought a pair of sandals in July which proved to be excruciatingly painful if used for walking. Returned them after having to ask twice for a returns label only to be told they could SEE no problem with them and that I was 7 days passed the returns time. This would not have been the case had I received prompt returns label. Sandals had a design fault and not fit for purpose.
Not quality footwear on this occasion, and do not value regular customers.

Purchased 2 pks of long socks last December heels worn out within weeks - they were replaced with no problems - the replacement lasted to about August this year "not good for so called quality" the second Pk I have started about August and already showing signs of wear ! The shirts I have had for years due to there quality Last 2 ordered Dec21for 2XL size returned Due to the size no where near 2xl and they were replaced with 3XL the quality and thickness of these shirts nothing like early ones purchased from them - Im writing this complaint now ! due to just noticing the wear of the socks not at all good I have never known such rapid wear of these products - certainly not using them again

I bought two pairs of Hoggs hiking boots and i am very impressed with the all round quality. They are sturdy and comfortable, a very good quality product, plus delivery was very prompt.

Pleased with my new Canvas cap. Comfortable fit and brim to shade from the sun.

What a relief! To find well fitting, good quality clothing after searching on line for quite some time. Since Orvis stopped shipping from the UK, I’ve been looking for longer shirts and Fifes are just the thing and much better value for money. Well done and thank you

Do not buy their boots if you want a long-lasting product. I bought a pair of Glencoe Waterproof Hiking Boots last year and the heels and soles have worn very badly to the extent that the grip is badly compromised and I need to buy new boots. I wrote a review for them pointing this out but it was not published; all the reviews on their site are 5 stars! Back to Berghaus which lasted me years

Having purchase items from Fife Country in the past I thought that they were reliable and trustworthy. How wrong I was! I placed an order for two pairs of trousers and two belts to wear for a weekend family function, ordering in good time for them to arrive. On arrival I discovered the sizing was completely off, 42" waist had been supplied when I had ordered 32" waist.
On contacting Fife I was promised my ordered would be rectified immediately with replacements being sent out 24hr post to arrive in time for the party. No such luck, the usual postage meant that they arrived on the Tuesday following.
I complained and was offered a 10% discount off my next order, if there is a next order. I also raised the issue that orders over £125 were sent out 'postage free' but I was charged £4.95 postage. Although my order was only just over the £125, post free is post free! I e-mailed Fife about the carriage charge but they didn't even bother to respond. The irony is that I got a new brochure from them today and guess what! I can get 10% off my next order! If there is a next order.

I was lucky enough to receive 3 shirts for my 75th birthday.One from my partner and two from my son. My son purchased XL size which were to big. I called Fife Country and they said they had no record of the order and when I checked with my son found he had ordered from another company.
Fife Country solved my problem by supplying the smaller L size from there own stock which was brilliant. So really pleased with the Tattersall shirts and the service I received