Fifi & Finn Reviews 

303
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Beautiful birthday tshirt for my granddaughter. Great quality and was kept up to date with delivery. Highly recommend.

Rated 5 out of 5 stars

Incredible service from Fifi & Finn, getting our little twins 1st birthday jumpers out to them in plenty of time, despite the lateness of my order (such is twin life!). They suggested a bespoke person... See more

Rated 5 out of 5 stars

All the clothes were absolutely gorgeous, the quality of the material was exceptional ( the spry of quality our parents would have expected 50 years ago), . The design, & workmanship was exquisite... See more

Rated 5 out of 5 stars

My little girls Belle dress was delivered in the most beautiful box with a lovely thank you card inside, the dress was wrapped in tissue paper inside. When I held it up to look at it I knew it was th... See more

Company replied

Company details

  1. Baby Clothing Shop
  2. Baby shop
  3. Children's clothes shop

Written by the company

Fifi & Finn is an independent children's clothing brand. Designed in the UK and lovingly crafted in Portugal, we offer beautiful clothing for girls age 0-6 years. Timeless and elegant in style, you will be sure to find that special something for your little one. We ship worldwide with express delivery options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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4.9

All reviews

(303)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrified at the unprofessional…

Horrified at the unprofessional approach to my recent order. When Sara realised I had used a discount code, she cancelled my order. Tried telling me I owed her instalments….even though I paid with a debit card. No justly after the amount of money I’d spent there too. Avoid!!!

12 November 2021
Unprompted review
Fifi & Finn logo

Reply from Fifi & Finn

We are sorry you feel the need to leave such a negative review. As explained very politely many times, the code you used is for payment plans, where a 25% deposit is paid and the balance of 75% which was deducted at checkout is paid over 6 weeks (hence the code name FLEXIPAY). When we contacted you to set up the payment plan you quickly became aggressive over several emails and it became very apparent that you had no intention of paying the 75% balance of the 3 large consecutive orders you placed, therefore they were cancelled. I am sure you can appreciate no business can offer discounts of 75% on orders or they would close down rather quickly.

Rated 5 out of 5 stars

Beautiful

The best and most beautiful shoes I have ever ordered. Fast delivery from UK to Switzerland and super cute packaging. Thank you Sara, i will order from you again.

11 November 2021
Rated 5 out of 5 stars

love it

The dress is so pretty. I have ordered several times from Fifi & Finn and I am always happy with my purchases. Their clothes are so pretty and unique. I cant wait to see my daughter in her holiday dresses

8 November 2021
Rated 5 out of 5 stars

Exceptional Boutique

I have ordered a few times now from Fifi and Finn and all I can say is Sara is exceptional! It is difficult shopping online and not sure about sizing but Sara is always there to lend her advice and it’s always spot on x Her beautiful pieces are always made with quality in mind and really if you are looking for that something extra special Fifi and Finn is the perfect boutique💞

16 October 2021
Rated 5 out of 5 stars

Thank you!

Ordered my daughter a dress from Fifi & Finn and it is beautiful, the packaging and attention to detail really stands out, lovely business. Couldn’t fault the clothing or the service, had to exchange for bigger size and the service was very fast and efficient. Thank you, will definitely order again!!

8 October 2021
Rated 5 out of 5 stars

I have purchased a dress and a bloomer…

I have purchased a dress and a bloomer and atop for my daughter, first of all the quality is amazing the pieces are even Prettier in person so many beautiful details am very pleased , the kind Sarah ensures a very nice customer service wish her all the luck

16 September 2021
Rated 5 out of 5 stars

New favorites

Gorgeous items with exceptional quality! Shipping and communication were fantastic as well. I can’t wait to make future purchases!

13 August 2021
Rated 5 out of 5 stars

Helpful and personal service. Amazing:)

I messaged Sara for help on sizing as I was looking for a outfit for my little girl for wedding. She was so helpful and really went out of her way sending me a selection of outfits in my little girls size. My order arrived quickly and beautiful packed with a hand written note which was such a lovely touch. I a can’t wait for the AW collection.

24 July 2021

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