Figus DesignerReviews 

122
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The delivery was fast, although I live in a total different country. Products are really amazing, quality really high, colors vibrant. I couldn't be more satisfied! Grazie mille😁😍

Rated 5 out of 5 stars

The shop in corso Magenta is beautiful, the saleswoman charming and helpful. I couldn’t make up my mind as there was so many original bags. I bought 2 but when I came back home I visited the internet... See more

Company replied

Rated 5 out of 5 stars

I had purchased 7 bags a year and a half ago when in Milan. They have held up better than I could have imagined and still look brand new, even the one I use daily. We love them so much we ordered anot... See more

Company replied

Company details

  1. Bag shop
  2. Belt shop
  3. Fashion accessories shop
  4. Jewellery Designer
  5. Leather Products Manufacturer
  6. Leather Goods Shop

Written by the company

Artigiani della pelle a Milano da 40 anni La passione. Il sogno. È nel 1979, tra l’inconfondibile profumo di pelletteria del suo laboratorio, che Giorgio Figus, imprenditore, designer e artigiano, apre il suo primo laboratorio a Milano, nello stesso anno nasce Figus Cuoio, impresa artigiana che da allora, produce e vende articoli di pelletteria ed accessori handmade nei propri negozi in centro a Milano. Semplicità, colore, stile e alta qualità delle lavorazioni artigianali hanno da sempre contraddistinto il marchio. Le borse e i gioielli Figus si distinguono per la qualità di fattura e i prezzi accessibili. Le borse e gli accessori di Figus Designer si sono affermati negli anni per lo stile coloratissimo, essenziale ma sempre al passo coi tempi sapendo coniugare moda e design con la tradizione artigianale tipica italiana. Dal 1979, Figus Designer progetta e fa con arte borse, cinture, portafogli, gioielli ancorati alla magia retrò dell’artigianato italiano, ma in grado di rinnovarsi con originalità e di stare al passo coi tempi. Ogni accessorio Figus racconta il lavoro, il tempo, l’abilità di chi le ha dato vita. Il marchio Figus Designer affonda le sue radici nel passato ma con un forte slancio al futuro. Scopri le collezioni online sullo shop o vieni a trovarci nei due negozi in centro a Milano!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(122)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Website makes it easy to decide…

The Website makes it easy to decide which bag you want to purchase. The order process was easy. And for a delivery from Milan to Germany very very fast. I was surprised. FedEx delivered on the day and time it was scheduled.

14 November 2024
Figus Designer logo

Reply from Figus Designer

Thank you Christiane, even online we always try to satisfy our customers with very fast shipping!

Rated 5 out of 5 stars

Great wallet

Great wallet! Have multiple handbags as well and love them all. Bought some in the store in Milan and now home I order online and order arrives very quickly!

24 October 2024
Figus Designer logo

Reply from Figus Designer

Thanks Barbara, even online we always try to satisfy our customers with very fast shipping!

Rated 5 out of 5 stars

The bag is beautiful

The bag is beautiful, it was a replacement for a Figus bag I bought on a trip to Milan in 2018. I loved that one but six years of daily wear were beginning to show. The delivery was lightening fast - 2 days from Milan to my door in Boston. It came so quickly I double checked the bill of lading to make sure it was really imported.

9 September 2024
Figus Designer logo

Reply from Figus Designer

Thank you so much, our online shipping is really fast because we know how much you look forward to wearing your new Figus bags!

Rated 5 out of 5 stars

Top experience

Figus!
An example of Italian quality and fashion.
Also a great user experience during online shopping.
Keep going on like this!

29 August 2024
Figus Designer logo

Reply from Figus Designer

Grazie Fabio, abbiamo premura di riservare sempre il miglior trattamento a tutti i clienti, anche online. A presto!

Rated 5 out of 5 stars
Figus Designer logo

Reply from Figus Designer

Thank you for appreciating our quality craftsmanship! Our website is easy and shipping is fast even internationally!
We take care of our customers!

Rated 5 out of 5 stars

Love this products

Love this products, high quality and unique. Fast delivery. Many thanks

2 August 2024
Figus Designer logo

Reply from Figus Designer

Thank you for appreciating our quality craftsmanship! Our website is easy and shipping is fast and even internationally!
We take care of our customers!

Rated 5 out of 5 stars

Top-Notch Quality and Seamless Shopping online shopping…

User-friendly online shopping experience, website has clear descriptions and sharp images. Shipping was fast and reliable, well-packaged with tracking.

2 July 2024
Figus Designer logo

Reply from Figus Designer

Thank you so much Marykenna, we are glad you enjoyed our products and our online service! Have you had a look at the summer sales yet?

Rated 5 out of 5 stars

A very good deal

Punctuality in delivery, good quality. The handbag was exactly as I expected.

8 June 2024
Figus Designer logo

Reply from Figus Designer

Ciao Anna, grazie mille per la recensione!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, great service, beautiful colour handcrafted bags made in Italy. Free delivery in EU with Fedex, don't hesitate to order from the online store. I have shopped twice and will return. Highly recommended

8 June 2024
Figus Designer logo

Reply from Figus Designer

Thank you very much Despina, we are glad you enjoyed our products and online service! Have you had a look at the summer sales yet?

Rated 5 out of 5 stars
Figus Designer logo

Reply from Figus Designer

Grazie mille Laura, siamo contenti di poter offrire non solo degli ottimi prodotti di qualità artigianale ma anche un servizio di assistenza post vendita che si prende cura dei clienti

Rated 5 out of 5 stars

Fabulous bag

Fabulous bag and shipping was straight forward and efficient- great service

30 March 2024
Figus Designer logo

Reply from Figus Designer

Thanks a lot!

Rated 5 out of 5 stars

Great quality and design!

I bought my first purse in Milan last year and just ordered a second one. The quality and design is perfect. It was shipped quickly to Florida
I’m happy with the whole process!

3 March 2024
Figus Designer logo

Reply from Figus Designer

Thank you Leslie!

Rated 5 out of 5 stars

Figus bag order successful <3

My bag was sent immediately after I ordered it! FedEx took a little bit longer than estimated to deliver my order, but still in timely manner. The packaging was well done, there was a good amount stuffing so the bag was safe. The bag is the usual Figus quality, just so amazing!

31 January 2024
Figus Designer logo

Reply from Figus Designer

Thank you very much, sign up for our newsletter to get discounts, promotions and lots of previews!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look