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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, noting its excellent quality and the positive impact it has on their skin and hair. Many appreciate the easy installation process and the sleek design of the filters, which seamlessly integrate into their bathrooms. People also highlight the great value for money, finding the filters to be a worthwhile investment for improved water quality. However, some customers were dissatisfied with the customer service, mentioning issues like unresponsiveness, difficulties with refunds, and slow replies. A few people also experienced problems with decreased water pressure after installing the filters, or found that the filters did not effectively remove lead as expected.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness in improving skin... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and luxurious feel of... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Value for money

People report positive experiences with value for money. Many customers find the product to be a worthwhile... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 has been such a smart addition to my routine. Installation was easy, and the black finish looks sleek and modern on my sink. The biggest difference I noticed is... See more

Rated 5 out of 5 stars

Smooth and fast delivery. Packaging felt high quality and luxury. Integrity of product felt amazing and instructions were so helpful. It made putting my filter on so easy. I absolutely love the toggle... See more

Rated 5 out of 5 stars

I got the Filterbaby Skincare Filter 2.0 in Shiny Gold. The filter installation was honestly super easy! All the pieces were included, the instructions were clear and concise. It took me probably ar... See more

Rated 5 out of 5 stars

I haven’t used my Filterbaby yet, but the packaging looks very sleek and well-designed. The parts aren’t labeled, but the QR code makes setup easy by linking to detailed instructions, including a vide... See more


Company details

  1. Health and beauty shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

469 reviews

5-star
4-star
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1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is one of the best things I've used for my skin

This is one of the best things I've ever used in my life! I love it - the filter really does a great job of purifying my water. It's been a game-changer for me, ensuring I have access to clean drinking water at all times. I'm really impressed with its performance and would definitely recommend it to others. It's also easy to use and maintain, which is a big plus. Overall, I'm super happy with this purchase and it's definitely worth the investment.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product

I love how nice it looks in the bathroom. The gold is a nice touch. I’m really happy to have something filtering out harsh chemicals. The installation went smooth as the package came with a wrench!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Wish I'd bought this sooner!

I seriously didn’t expect a shower filter to make this big of a difference, but the Filterbaby Shower Filter completely surprised me. My hair used to get so frizzy and dry no matter what shampoo or conditioner I used. After switching to this, it’s so much smoother and softer. Even my scalp feels cleaner and less irritated. The water just feels better overall, and my skin doesn’t get that tight feeling anymore. Plus, the chrome design looks super sleek and fits perfectly with my bathroom setup. It doesn’t look too bulky or out of place like some filters do. The install process was pretty simple as well.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Easy installation, and so far has worked wonders for my hair and skin. There’s really hard water in my house so this has helped me tremendously.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

As someone with sensitive skin

As someone with sensitive skin, changes in water quality often lead to redness and breakouts — especially when I travel. After moving to the U.S. and noticing the hard water buildup on my sink, I decided to try this water filter, and it has made a noticeable difference. I’ve only used it for a week, yet my skin feels smoother and less irritated. The installation process was straightforward, and the modern design fits perfectly with my kitchen. I truly wish I had started using this sooner — it’s already improving my skin health.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Shower Filter

I purchased the shower filter, and it is wonderful! My boyfriend had to install it, as I am not handy. We both agree that it has changed the game in regards to healthier hair, clearer skin, better water quality. I would highly recommend filterbaby!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

actually cleaner than some bottled water brands...

I got the Filterbaby Skincare Filter 2.0 in Shiny Gold. The filter installation was honestly super easy! All the pieces were included, the instructions were clear and concise. It took me probably around 10-15 minutes to install. And the filter actually works! My brother has a water cleanliness testing machine and our regular tap water (in NY) was around 40 something TDS. With the filter, it came around 14 TDS! PS. that's actually cleaner than some bottled water brands...

So far, it also seems to be helping with my eczema on on my hands. Would honestly love to try the showered as well because these results are extremely promising.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great for hard water

so many things to love about this product! the installation was easy and straight forward, it looks sleek in my bathroom, and it filters the water great! I have very harsh water full of minerals (which dries my hair and skin out bad) and I could feel a difference just after one wash with this filter. I am soo excited to see how my hair feels after using it long term!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

luxe experience

loved my experience using the filterbaby shower head. knowing my skin is getting clean water makes the overall shower experience a lot more pleasant. Since implementing this product, I've also noticed more benefits in my skin and hair. i would recommend this to others!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Love It!

The FilterBaby Sink Filter 2.0 is AMAZING!

The filter and parts inside the box looked intimidating at first. But it's easy to install after reading the manual. I installed it in the kitchen sink, and the water flow and pressure felt amazing!

ngl it's expensive (around $100 or more), but it's worth the price for clean water and clear skin. I also love the packaging.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

love this product!

10/10 recommend! Love this already! Only been using for about 1 week and already am noticing the difference in my hair, skin, and just overall cleanliness!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Great for skin!

I absolutely loved the presentation of the shower filter! It’s very aesthetically pleasing! I bought this product because I do struggle with acne and wanted something that would help my skin! I really like this product because it filters my shower water leaving me with clean skin!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Love this product! Installation was so easy and I love how there is an interactive video to follow along for easy set up. I have already noticed improvement in my skin since I started using it, and I love having the peace of mind knowing I am using clean water on my face!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Filterbaby!

I absolutely love my Filterbaby shower filter! The installation was super easy and it instantly elevated my shower set up, it looks so sleek and modern. After just a few uses, I noticed my skin felt softer and my hair was way less dry and frizzy. The water feels cleaner and smoother overall. It’s totally worth the price and adds a luxury feel to my bathroom!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Works amazing!

Very easy to install and has been great for my skin. It is also easy to use and take in/out of the sink if needed. Overall worth the price!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Results

The gold pro series filter has totally changed my hair and skin for the better and fixed the hard water in my apartment! I love it!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Love love LOVE this shower filter!

I have nothing but great things to say about Filterbaby products! I recently purchased the skincare filter, and loved it so much that I decided to purchase the Filterbaby shower filter. The application process was super easy to do, and it took me less than ten minutes to attach to my shower head. The quality of the shower filter is very nice, and I love the diamond shape that it has! It goes very nicely with my bathroom's aesthetic. In addition to this, the water pressure stayed the same when I added the filter on, which is great because I was worried about that! I have used the water filter once now, and I do already see a tiny change with my hair’s texture. Before using the filter, my hair would always feel very frizzy and dry... but now it has a much softer feel to it and the frizz isn't as bad. I would definitely recommend this filter to those who are struggling to find a good hair routine. Filterbaby filters have helped with my skin care routine and now I am excited to start the process of taking better care of my hair!

16 October 2025
Unprompted review

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